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chocobux.com Reviews 164

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TrustScore 4 out of 5

4.1

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Rated 4 out of 5 stars

I had a problem with the chocobux site and complained via email to the Escalation Team and my complaint was dealt with very promptly and I had previously left a very bad review and now realise that I... See more

Rated 5 out of 5 stars

What made my experience great is the the company still reached out to me concerning my membership. What the company did well is that they were ready to do refunds on membership payments

Rated 3 out of 5 stars

Some of the products are good, those I wanted were not available and will no line of sight as to when they will be made available. It’s disappointing but hoping they can stock better going forw... See more

Rated 4 out of 5 stars

I don’t know how they have got my bank details or who they are but they have taken two amounts out of my bank. I am currently disputing this with my bank to try and get the monies back. Edited/upda... See more

Contact info

4.1

Great

TrustScore 4 out of 5

164 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Being Resolved

I contacted you to resolve the issue of a refund paid in error back on the 21st August. I had to follow suggestions to give a positive review and a 4 or 5 star rating to get my money returned I finally got it back on the 3rd September and now feel I can speak the truth I was downloading a parking app and ended up on chocobux.com and paying for something I didn't want.it may be a good site for those who want a shopping app but I was led there and wasn't getting anywhere with their customer service until I changed my review.

August 21, 2024
Unprompted review
Rated 3 out of 5 stars

Some of the products are good

Some of the products are good, those I wanted were not available and will no line of sight as to when they will be made available.

It’s disappointing but hoping they can stock better going forwards.

July 31, 2024
Unprompted review

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