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See what reviewers are saying

Rated 5 out of 5 stars

Lucas Sarcona is amazing!! It took 29 minutes from start to finish closing my wife's IRA and my IRA. I began this journey in January 2026 and have spoken to Anna, Alli, Michelle, Joelle, Mareibell, Kr... See more

Company replied

Rated 5 out of 5 stars

Leslie Anna is awesome. She's sharp, decisive, and very knowledgeable. Going forward, I am only going to work with Leslie Anna at Rocket Dollar/Digital Trust.

Rated 5 out of 5 stars

Leslie Anna was very helpful in solving my particular situation. She took the time to find out why my recurring distribution didn’t happen and then she took even more time to make sure it was resolved... See more

Company replied

Rated 5 out of 5 stars

I have been doing business with Choice for many years and they are always very helpful with any issues or questions I have. they have a great team of folks and I would highly recommend them to anyone... See more

You should know

4.9

Excellent

TrustScore 5 out of 5

321 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Kayla Wilson

Kayla Wilson - always friendly. She helped with the problem.

November 24, 2025
Unprompted review
Choice logo

Reply from Choice

Joshua, we really appreciate your kind words! Thank you for being a client!

Rated 5 out of 5 stars

Efficient

Efficient, effective service. Able to answer my questions and let me know what steps I need to take to accomplish what I set out to do.

November 24, 2025
Unprompted review
Choice logo

Reply from Choice

Sarabeth, we really appreciate your kind words! Thank you for being a client!

Rated 5 out of 5 stars

Leslie Anna made the experience great

Leslie Anna made the experience great. She is an absolute joy to speak with and very knowledgeable in her field.

November 21, 2025
Unprompted review
Choice logo

Reply from Choice

Thank you for your feedback on Leslie Anna's care! We appreciate you,Ray !

Rated 5 out of 5 stars

Kayla

I have dealt with Kayla many times since signing up. She is always professional and courteous. She is extremely knowledgeable and has always helped me with my issues.

November 19, 2025
Unprompted review
Choice logo

Reply from Choice

We're so glad you're enjoying the Choice experience, Carolyn!

Rated 5 out of 5 stars

LIMBO

Well, I have had my account in limbo for a month to six weeks. I was beginning to get a complex and Leslie Anna just was wonderful. It is so amazing that I was able to speak with Leslie Anna again. She went to the next step and contacted, reached out for me with her "Supervisor". She was just so sweet and sincere. She is truly an asset to DIGITAL. To me she is a keeper.

November 18, 2025
Unprompted review
Choice logo

Reply from Choice

We're thrilled to hear that you're enjoying Leslie Anna's support. Thanks for being a client!

Rated 5 out of 5 stars

Kayla Wilson Has been a pleasure to…

Kayla Wilson Has been a pleasure to work with. Very attentive and professional between her and Tanya they have kept my business with Bitcoin IRA when I had it in mind to go to another service.

November 14, 2025
Unprompted review
Choice logo

Reply from Choice

Kevin, we're so happy to hear Kayla was able to assist your needs. Please don't hesitate to reach out to us again if you need any further help.

Rated 5 out of 5 stars

I had a surprisingly pleasant telephone…

I had a surprisingly pleasant telephone & online experience today. As a very "mature" woman who is not terribly knowledgeable about our newest technology, I refuse doing any type of business on the
computer if possible. Unfortunately, I needed to submit a filled-out form, asap, & hated the prospect of facing another online trauma. When I called to see if someone was available to perhaps assist me, a very lovely, feminine voice answered & proceeded to allay all my fears; the form was filled-out (with her help & patience) & submitted without the anticipated dread. Thank you, again, LA

November 12, 2025
Unprompted review
Choice logo

Reply from Choice

Doris, we're so glad you're enjoying the real, human support we provide at Choice. Have a lovely day!

Rated 5 out of 5 stars

Tony was great!

Tony was great!! Helped troubleshoot a rollover issue and was able to drive to the finish line! Thank you Tony!

November 13, 2025
Unprompted review
Choice logo

Reply from Choice

Ben, thanks for your feedback on Tony, we've shared it with the team!

Rated 5 out of 5 stars

Tony Tijerina conversation

Tony Tijerina was pleasant, knowledgeable, and helpful. Answered my questions and offered information on crypto currency transactions.

November 13, 2025
Unprompted review
Choice logo

Reply from Choice

Thank you for your feedback on Tony's care! We appreciate you, Gary!

Rated 5 out of 5 stars

Excellent customer support

Excellent customer support. My call to Bitcoin IRA was answered promptly, and Tony T handled the issue quickly and courteously.

November 10, 2025
Unprompted review
Choice logo

Reply from Choice

Jamie, we really appreciate your kind words! Thank you for being a client!

Rated 5 out of 5 stars

Ana was great

Ana was great. Very helpful

October 28, 2025
Unprompted review
Choice logo

Reply from Choice

Thank you for your feedback on Ana's care! We appreciate you, Marc!

Rated 5 out of 5 stars

All star digital trust employee…

Leslie took the time with a great attitude, very professional, very caring and both spoke with me to find resolution and then patched in Fidelity to actually get to the bottom of what was delaying my real estate transaction. She used expertise, professionalism, empathy, and her strengths to help me close on this transaction and get the funds over to Digital Trust.

One of the greatest customer service experiences I’ve had in a long time. Thank you again, Leslie.

October 28, 2025
Unprompted review
Choice logo

Reply from Choice

Jonathan, we're so happy to hear Leslie was able to assist your needs. Please don't hesitate to reach out to us again if you need any further help.

Rated 5 out of 5 stars

My account specialist Kayla really made…

My account specialist Kayla really made the onboarding process to ChoiceApp.io a pleasure. She has been a pleasure to work with in rolling my IRA over to this wonderful platform.

October 8, 2025
Unprompted review
Choice logo

Reply from Choice

Cal, thanks for the feedback. We appreciate you!

Rated 5 out of 5 stars

Kayla Wilson was extremely helpful

Kayla Wilson was extremely helpful, friendly, and patient. She is the type of employee any company would cheerish.

October 23, 2025
Unprompted review
Choice logo

Reply from Choice

Thank you for your feedback on Kayla's care! We appreciate you, Michael!

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