Churchers Solicitors Reviews 

105
TrustScore 3 out of 5

3.0

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Rated 1 out of 5 stars

What an appalling excuse for a Solicitors!! Do not use these solicitors if you want to sell a house. They are slow, inept, poor communicators and totally useless when it comes to organising the sale o... See more

Rated 5 out of 5 stars

The service I received was very good. Susan Prescott was extremely professional, her approach putting me at ease and relaxed, it being courteous, friendly, knowledgeable in answering my questions in t... See more

Rated 1 out of 5 stars

I have found Churchers solicitors to be expensive with a poor slow service..even a complaint against them gets no speedy reply. I would not recommend them for any legal advice or matters as they charg... See more

Rated 5 out of 5 stars

Amy Hosell is a brilliant criminal defence solicitor! She is extremely switched on and did a fantastic job of defending me during trial when falsely accused of assault by a neighbour. Amy tore throu... See more

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Company details

  1. Lawyer

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Churchers Solicitors, a leading Hampshire law firm providing legal services for businesses and individuals on the South Coast


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3.0

Average

TrustScore 3 out of 5

105 reviews

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3.0

All reviews

(105)

8 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

We have used Churchers for our past two house moves. We have been very impressed with their work - they kept us informed every step of the way, and never hesitated to chase up other parties to keep things moving. We wouldn’t now go anywhere else - and would use the firm in the future for any legal advice.

March 1, 2020
Unprompted review
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Reply from Churchers Solicitors

Thank you very much for your review, Mr Channon. We are very pleased that you are impressed with the service you received. Many thanks for taking the time to give us your feedback.

Rated 5 out of 5 stars

The housing legal department took on my…

The housing legal department took on my case a while ago. I was on legal aid which meant there is a budget. I went over my budget but they still continued to fight my corner. We had several court cases and we won every single one of them. The judge knew i was on legal aid hence why he kept changing court dates and kept adjoining them. Because he knew i would have to fight by myself.. but i didn't. Churches stayed with me and went above and beyond. Thank you so much Ian Heal from churchers

February 25, 2020
Unprompted review
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Reply from Churchers Solicitors

Thanks so much for your review, Linda. We are so pleased that Ian Heal was able to help. We pride ourselves on our care so it is great to hear about your experience with us. We will be sure to pass on your feedback - thank you.

Rated 1 out of 5 stars

Not worth recommending...

Unfortunately I had a doubtful pleasure of dealing with Churchers Solicitors. First of all I ended up with a bill of £341 for a house I didn’t buy. I believe this company has disgusting trading standards and definitely please avoid them if you can...

January 18, 2020
Unprompted review
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Reply from Churchers Solicitors

Thank you for leaving a review. Your purchase failed to complete as you were unable to secure a mortgage. The bill to which you refer was actually for third party costs which had been incurred during your transaction and not our legal costs. Our terms and conditions of engagement are clearly set out in the Terms of Business letter which was sent to you before you started on the route to trying to purchase your house. These are industry standard and fully comply with all appropriate rules and regulations.

Rated 5 out of 5 stars

Thank you Elizabeth Moger and Nickie Luxford

Thank you Elizabeth Moger and Nickie Luxford for helping me with my first time buy. The whole process was made very easy from start to finish with support throughout when needed. Thank you both so much. 5 stars all round!

- Nick Wells

December 20, 2019
Unprompted review
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Reply from Churchers Solicitors

Thank you for leaving your review, Nick. We are so happy our team were able to provide you with all the support needed throughout the buying process. We will pass on your feedback to Elizabeth and Nickie, thank you.

Rated 5 out of 5 stars

Thank you Alanna!

We are so pleased that we chose Alanna White at the Fareham branch to help us with our wills and Powers of Attorney. At all times she was polite, patient and knowledgeable. Thank you Alanna!

December 16, 2019
Unprompted review
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Reply from Churchers Solicitors

Thank you so much for your review, we are very pleased you are happy with the service Alanna provided. We will be sure to pass on your kind words.

Rated 1 out of 5 stars

1 star represents BAD... very BAD!

As a Royal Marine Veteran... I awarded Churcher Solicitors One star representing 'BAD'... it is an honest indicator of whether you should consider using them or not... the rest is down to you!

October 29, 2019
Unprompted review
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Reply from Churchers Solicitors

Thank you for your review. We are very proud of our strong association with military personnel, who are both serving and retired. Unfortunately there is little that any solicitor could have done better as you admitted to matters without first taking any legal advice. We were in a position of ‘trying to shut the door after the horse had bolted’. Unfortunately, you were the victim of you own making.

Rated 5 out of 5 stars

Chris Matthews was helpful

Chris Matthews was helpful, answered all my questions - very professional. Thanks

October 9, 2019
Unprompted review
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Reply from Churchers Solicitors

We are so pleased that you are happy with the support and service you received. We will pass on your thanks. Thank you for leaving your review.

Rated 1 out of 5 stars

Look around

My house sale fell through therefore I took the house off the market. However, I still paid £200 plus for the work they carried out, be careful and read their terms and conditions. Personally I wish I never went with this firm as there are others out there with ”no sale, no fee” option.

October 7, 2019
Unprompted review
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Reply from Churchers Solicitors

Thank you for leaving a review. In accordance with our terms of business which were sent to you, and you agreed with before any work was undertaken, these are industry standard. You were invoiced for third party costs relating to your abandoned purchase. You would be liable for these costs on a ‘no sale no fee’ arrangement in any event. You were not invoiced for the full time taken by the legal advisor in dealing with the purchase. If you have any further questions, please do not hesitate to contact us. Many thanks.

Rated 5 out of 5 stars

Highly recommended

Great service. Dan Norris who dealt with my case was very friendly and knowledgeable. Highly recommended. Many thanks for helping me through a difficult time.

October 7, 2019
Unprompted review
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Reply from Churchers Solicitors

Thank you so much for your review, Hannah. We are pleased you are happy with our service, we will pass your kind words on.

Rated 5 out of 5 stars

Late Mothers Estate

In what was a very sad circumstances Alanna White at the Fareham branch was so understanding, caring, very professional in her approach and extremely knowledgeable in dealing with a complex matter.

Alanna met my mother several times when we were implementing power of attorney for her estate and health and her very kind words about our Mum when she passed away l will always treasure.

Our whole family cannot thank Alanna enough - we will always us Churchers who have been our family solicitors for many generations.

The Turner Family

September 28, 2019
Unprompted review
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Reply from Churchers Solicitors

Thank you for leaving a review, we are so pleased that you are happy with the service from Alanna White and the rest of the Churchers team.

Rated 5 out of 5 stars

Making of our will

Excellent, we found our solicitor very friendly, he explained everything clearly. Would definitely use Churchers again.

August 5, 2019
Unprompted review
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Reply from Churchers Solicitors

Thank you for your review, we are pleased the Churchers team have been able to assist you on this occasion.

Rated 5 out of 5 stars

My Personal Claim

After being involved in a bus accident Ms. Bond supported my claim as a student and dealt with my application in a very welcoming, professional and supportive manner. Communication is key, and everything was made clear from start to finish. Anyone considering churchers, I would strongly reccommend.

August 2, 2019
Unprompted review
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Reply from Churchers Solicitors

Thank you for leaving a review and we are very pleased that you were happy with the service from Ms Bond and the rest of the Churchers team

Rated 5 out of 5 stars

Lee-On-The-Solent

Great service and with a smile as well.

July 30, 2019
Unprompted review
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Reply from Churchers Solicitors

Thank you so much for leaving your review. We are so pleased you are happy with the service you received from the team at Churchers.

Rated 5 out of 5 stars

Portsmouth Branch

Michelle Low at Churchers undertook the conveyancing for me in relation to the sale of my late Mother's flat. As I was selling from a considerable distance, Michelle's prompt efficiency, reliability, proactive communication and consistent focus made all the difference. A really positive experience from an excellent company which I would unhesitatingly recommend.
Thank you Michelle - You made life much easier at a difficult time.

July 13, 2019
Unprompted review
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Reply from Churchers Solicitors

Thank you for taking time to leave a review and your kind words, which will be passed on to Michelle. We are glad Michelle and Churchers were able to assist you.

Rated 5 out of 5 stars

Time effective, Friendly service

Great service from Mr Matthews today, very friendly, uncomplicated and quick.

July 11, 2019
Unprompted review
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Reply from Churchers Solicitors

Thank you for taking time to leave a review, we are glad Churchers and Mr Matthews were able to assist you.

Rated 5 out of 5 stars

Knowledgeable, friendly and effective.

Chris Matthews at Lee on Solent was knowledgeable, friendly, fast and uncomplicated. Issue resolved on same day and very cost effective. Would thoroughly recommend.

July 11, 2019
Unprompted review
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Reply from Churchers Solicitors

Thank you taking time to leave a review, we are pleased Churchers and Mr Matthews were able to help.

Rated 5 out of 5 stars

A Claim for Personal Injury

A satisfactory outcome to a claim for personal injury as a result of a fall in a local shop of a large chain. Negotiated by Ms Bond who kept me informed of progress over the 12 month process.
An education on how drawn out such a claim can take.
Thanks Claire and Churchers.

June 21, 2019
Unprompted review
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Reply from Churchers Solicitors

Thank you for your review!

Rated 5 out of 5 stars

Criminal law matter - very helpful!

A family member of mine had a criminal law issue to resolve recently, which I approached Churchers about with very short notice of the deadline to resolve the issue. Ian Robinson (Managing Partner) dealt with the case, finding us a barrister to represent my family member in court. Ian communicated with us very clearly and concisely about the route which we needed to take to conclude the issue in the best way. He was very helpful and I would not hesitate to recommend him to others.

May 6, 2019
Unprompted review
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Reply from Churchers Solicitors

Thank you for your review!

Rated 2 out of 5 stars

We consulted Churchers in Ryde…

We consulted Churchers in Ryde concerning a boundary dispute but were very disappointed with the service received. Our first meeting was cordial and encouraging and we went home remembering several key promises.

Firstly, that we would receive a client care letter reiterating all we had been told. We have never received this letter, in spite of frequently requesting it.

Secondly, that we could ask for an account at any time. Again, in spite of asking for accounts on various occasions throughout the process, we never received one.

Thirdly, that we could contact our solicitor or if he was unavailable, his clerk, at any time, by phone or email. We frequently waited for periods of ten days, two weeks or more for any response, even following repeated emails and phone calls . Our messages were never even acknowledged.

We did not feel that we received any useful legal advice on our boundary dispute from our solicitor, which was the purpose of employing him.

Finally, when we received a bill for over £7000, we asked repeatedly and over a period of several months, for a breakdown of the bill. The request was apparently ignored as it was never acknowledged until we chased it up with irritated phone calls to the company's head office.

While we cannot of course comment on their proficiency in other areas of the law, we feel obliged to report that in the area of boundary disputes our experience with Churchers has been very disappointing.

We would also suggest that it is a simple matter of courtesy, let alone good customer relations, to at least acknowledge receipt of emails, and to make an effort at replying to them in a reasonable period of time.

March 26, 2019
Unprompted review
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Reply from Churchers Solicitors

Dear Mrs Edgerton.

Thank you for your review. I am very sorry that you are unhappy with the service provided, from your review it is clear that your matter was not progressed to the high standards we usually work to. I have looked at your file and I have spoken with the solicitor that advised and represented you. I always welcome feedback, and try to act constructively in response to it.
I am sorry that your initially positive experience of Churchers was not maintained. I note that, following advice from our firm and advice from a specialist barrister arranged through Churchers, the neighbouring parties concluded negotiation of a settlement of this matter themselves.
I am truly sorry that you do not feel that the advice given assisted in that process.
Should you wish to discuss your concerns further, please do not hesitate to phone me on 01329 822333.

Regards Ian Robinson

Rated 5 out of 5 stars

House Purchase

House Purchase
My recent house purchase had proven to be quite difficult & protracted, with many moving pieces along the way. However, despite this, and a change in solicitor in the latter stages of getting to exchange, I was given 100% support and service throughout. Buying a house in England isn't an easy process & can get quite emotional at times, & I was given complete sympathy & where necessary some tough love, which was always really appreciated & respected. I would not hesitate in recommending Churchers to others.

December 27, 2018
Unprompted review
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Reply from Churchers Solicitors

Thank you for your review!

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