City Sound Secondary Glazing Reviews 115

Super efficient from ordering to installation (8days). Very friendly and knowledgeable. Great job all round at a great price.

Really exceptional materials, workmanship and customer service. Secondary glazing has given us a great solution for improved insulation and damp-proofing at a late-Victorian house, crucially allowing us to retain our original windows and doors – and it all cost less than a third of the cheapest quote for replacement windows and doors from Everest!

Very professional company, good evaluation of the site and job requirements and expert installation with a very efficient team. In terms of the quality of the product, it is undeniably effective at reducing external noise. 6.4mm acoustic glass is a substantial dampening effect when a wide enough cavity is created on the insert. Yes, more expensive than buying the panes yourself but the quality and thickness of this glass is superior to any I found online and the installation was hassle free. 12 year guarantee on the finished product is a nice after care feature that compliments an already exemplary service. highly recommend.

Lovely looking secondary glazing that was fitted last week. It looks fabulous, unobtrusive and works well. The fitters were great as well. They explained how to operate the windows at the end and left no mess. Very professional

Great communication from the very first visit to measure up and explain the process. Very amenable to scheduling installation date too.
The fitters were polite and hardworking.
We feel more secure, with improved heat retention and better soundproofing. The last two issues will become more apparent over time.

Super communicative team and such efficiency with our secondary glazing. I believe from initial survey, to making templates, to actual installation the whole process took less than a month. We got secondary glazing throughout our flat and the finished product looks fantastic- you can’t even notice them they blend in so well. We have a few unusually shaped windows that another company wouldn’t even consider creating the glazing for, but it was no problem for CS. Installation was also great- the team took a whopping hour and a half for three very large windows and two smaller arched windows (SO speedy!) and took a lot of care to cover our floors and furniture with drop cloths they brought themselves, even vacuumed up afterwards. Sales team and surveyor were also a pleasure to work with. A fantastic experience overall.

From first contacting City Sounds in mid-November, we have received good advice, sensible priced quotations and a willingness to listen and respond to our comments and requirements providing revised quotations tailored to our needs.

Once had agreed to the quotations we were impressed by the short delivery time with installation being completed by a skilled team, who set to work with a will and completed the fitting of secondary glazing to two large bay windows and 5 inset units in a hallway in half a day.

The glazing been in place for over two weeks and we have noticed the expected reduction in outside sound plus the real benefit of stopping condensation forming one window on cold days.
Drafts too have been reduced in our 100 year old property
.
The operating mechanism for the windows is simple and easy to use for access for ventilation and glass cleaning.

Happy to recommend this well run company and wish them continuing success.

Stella & Roy Dyer

Amazing results and really professional service - would recommend to anyone!

Excellent secondary glazing with high degree of sound proofing. It looks good and certainly works. I live on a major London Street and the noise from the street is MUCH better than with the old secondary glazing I had before. Efficient, polite and fast service. Courteous and efficient workmen with all the old glazing taken away and everything cleaned up. Couldn't be more pleased.

Amazing company, second time they helped me with sound reducing and works as magic!

Excellent business to work with. Reasonable prices versus market and I would say high quality materials used, with excelllent workmanship. Team were very efficient and I am very happy with the thermal and sound insulation

The sound of DLR trains and aircrafts is very noticeably quieter, very muted and more like the sound of the sea. Very happy with the service and communication.

Excellent result, quick turn around and installation very professional.
On site work excellent, very polite clean and mindful of working in someone house with no problem to much to remedy and sort.
All very professional.
Would highly recommend this company for future work.

Excellent communication throughout. The team were polite, quick, efficient and tidy! And the glazing looks excellent - Expect more calls from more residents!

I live in a property with listed status & needed secondary glazing. I rang City Sound several times during the decision making process and was very impressed with their knowledge patience and lack of sales pressure. They are clearly very experienced with my type of property. The secondary glazing exactly matches the unusual colour of the building making them invisible in situ, The installation was speedy, efficient and very professionally done. They are easy to use, and most of all make a vast difference to the temperature and heat loss inside my property, allowing me to reduce all my thermostats.

From start to end hassle free service. Very polite and understanding. Beautiful product and faultless work during installation.

Excellent service! Fitted secondary glazing very professionally and in quick time. I would definitely recommend.

Expert installers. On time. Very clean. Excellent windows.

Reliability and positive attitude of the workmen. The quality of the product. Professional, friendly and good communication by the company.

Dealing with city sound was was very easy and professional