Great service provided once again by Shakil (B110). He was happy to wait whilst I finished preparing urgent samples to be sent across hospital sites and then delivered them promptly. I wanted to le... See more
Company replied
Location
Switch location59-61 Melchett Road, Kings Norton Business Centre, B30 3HP Birmingham, West Midlands, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The whole CitySprint service this morning was top notch. Got a text from them telling me what time slot my Wickes delivery was due with the tracking link. Then the driver (B057) was brilliant, went... See more
Company replied
An excellent delivery from a driver who could not have been more helpful. Order from Wickes, delivery, came as expected to my front door. I asked the driver if he could deliver to my back gate in... See more
Company replied
Never heard of City Sprint until the item I ordered from Wicks was delivered by them. The item was deliverd on time by a very nice young man named Paul, who certainly helped this 90 year old man,he w... See more
Company replied
Company details
Written by the company
CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.
Contact info
59-61 Melchett Road, Kings Norton Business Centre, B30 3HP, Birmingham, West Midlands, United Kingdom
- 0121 3597788
4.9
Excellent
408 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Jon Bo63 was very helpful in delivering…
Jon Bo63 was very helpful in delivering our records
January 29, 2026
Unprompted review
Reply from CitySprint - Birmingham
We're happy to hear that our delivery service met your needs. Thank you for sharing your positive experience with us!
Always polite and very professional
January 29, 2026
Unprompted review
Reply from CitySprint - Birmingham
We appreciate you taking the time to share your thoughts. We are glad our team was polite and professional!
Driver's professional delivery
I have just received a wicks delivery via Citysprint and I cannot recommend them enough as the delivery driver went above and beyond to be helpful. He was very polite, professional and friendly. I would recommend him and the company to my family and friends.
July 15, 2025
Unprompted review
Reply from CitySprint - Birmingham
We're happy to hear that the delivery experience exceeded your expectations. It's great to know the driver was helpful, polite, and professional. We appreciate you recommending our services to your family and friends and thank you for your positive feedback.
The driver and partner were very polite…
The driver and partner were very polite friendly, as I am elderly they took the stone to the place I needed it rather than leave it at the gate as the majority of delivery people do.
Exceptional service many thanks to them.
G. From Codsall
July 2, 2025
Unprompted review
Reply from CitySprint - Birmingham
We're happy to hear that the delivery team was friendly and accommodating, especially with your specific needs. It's great to know they went the extra mile to assist you. Thank you for your positive feedback!
Mike my delivery driver
I have a regular delivery driver he delivers for wikes wolverhampton Mike is the most helpful kindest trustworthy person i have ever had deliver to me so much so I will only place an order if he does the delivery for me I cannot rate him highly enough nothing is too much bother for him
June 30, 2025
Unprompted review
Reply from CitySprint - Birmingham
Thank you for your review; we are delighted to receive your positive feedback. We appreciate you taking the time to share your experiences with us. We look forward to delivering for you in the future.
27.6.25 Mike
Had a delivery on 27.6.25 from Mike (B005). 2nd time he's been and totally faultless. Lovely attitude and mannerism. Thankyou
June 27, 2025
Unprompted review
Reply from CitySprint - Birmingham
We're happy to hear that your delivery experience was faultless again. We appreciate you highlighting the positive attitude. Thank you for your valued feedback.
Delivery of Wickes Garden Sleepers
Our delivery driver was Paul (B108). He arrived within the scheduled time slot and was polite and friendly. He offered to help us unload the items (heavy garden sleepers) and when he saw that it would be quite a long walk from his van to where we wanted them left he offered to reverse down our steep and winding drive, which he did with great skill and care. We cannot thank him enough and if all CitySprint drivers are as good as he is then your customers will be highly satisfied.
April 1, 2025
Unprompted review
Reply from CitySprint - Birmingham
Good afternoon,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future. Many thanks and kindest regards,
Lewis.
Paul [B108]
Paul [B108], could not have been more helpful. He moved the bags to where I needed them very speedily.
March 26, 2025
Unprompted review
Reply from CitySprint - Birmingham
Good morning,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future. Many thanks and kindest regards,
Ben
Paul (B108) was a lovely helpful chap
Paul (B108) was a lovely helpful chap. He carried my delivery into my garden for me. 10 large bags of manure!
March 19, 2025
Unprompted review
Reply from CitySprint - Birmingham
Good morning,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future. Many thanks and kindest regards,
Ben
Great service
Paul (B108) was helpful and polite. He asked if he could access the drive before entering and carried the entire delivery into the porch for me
March 12, 2025
Unprompted review
Reply from CitySprint - Birmingham
Good morning,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future. Many thanks and kindest regards,
Ben
Paul was a friendly and helpful driver…
Paul was a friendly and helpful driver who was polite and timely in his delivery
March 11, 2025
Unprompted review
Reply from CitySprint - Birmingham
Good morning,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future. Many thanks and kindest regards,
Ben
Courier B321 is amazing,
February 27, 2025
Unprompted review
Reply from CitySprint - Birmingham
Good afternoon,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future. Many thanks and kindest regards,
Ben
Always very swift and efficient:)
January 23, 2025
Unprompted review
Reply from CitySprint - Birmingham
Good morning Sally,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future. Many thanks and kindest regards,
Ben.
Always friendly prompt delivery
January 21, 2025
Unprompted review
Reply from CitySprint - Birmingham
Good morning,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future. Many thanks and kindest regards,
Ben.
Flawless
Flawless, helpful courteous drivers always go out of their way to help! Always kept informed of the progress of my deliveries so do not waste time and if the driver has a problem they will call and inform you
This is how a delivery company should run
December 23, 2024
Unprompted review
Reply from CitySprint - Birmingham
Good morning David,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Lewis
Excellent and friendly service from…
Excellent and friendly service from Paul. Thanks!
December 11, 2024
Unprompted review
Reply from CitySprint - Birmingham
Good afternoon Elliot,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Ben
Paul (B108) went above and beyond in…
Paul (B108) went above and beyond in helping us with the delivery, an exceptional and very professional service. Thank you Paul
November 29, 2024
Unprompted review
Reply from CitySprint - Birmingham
Good afternoon,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Ben
Great delivery service
Kept informed of delivery times. Paul was really helpful and professional.
November 26, 2024
Unprompted review
Reply from CitySprint - Birmingham
Good morning,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Ben
Great delivery guys (Mike B005)
Such lovely delivery guys, who were helpful and thorough. (Mike B005)
November 23, 2024
Unprompted review
Reply from CitySprint - Birmingham
Good afternoon Alison,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Ben
Brilliant service by Mike B005 when…
Brilliant service by Mike B005 when delivering our laminate flooring. Even helped us move doors from our previous Wickes order.
November 23, 2024
Unprompted review
Reply from CitySprint - Birmingham
Good morning Tanzeel,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Ben
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.