CitySprint - Birmingham Reviews 

408
TrustScore 5 out of 5

4.9

59-61 Melchett Road, Kings Norton Business Centre, B30 3HP Birmingham, West Midlands, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Great service provided once again by Shakil (B110). He was happy to wait whilst I finished preparing urgent samples to be sent across hospital sites and then delivered them promptly. I wanted to le... See more

Company replied

Rated 5 out of 5 stars

The whole CitySprint service this morning was top notch. Got a text from them telling me what time slot my Wickes delivery was due with the tracking link. Then the driver (B057) was brilliant, went... See more

Company replied

Rated 5 out of 5 stars

An excellent delivery from a driver who could not have been more helpful. Order from Wickes, delivery, came as expected to my front door. I asked the driver if he could deliver to my back gate in... See more

Company replied

Rated 5 out of 5 stars

Never heard of City Sprint until the item I ordered from Wicks was delivered by them. The item was deliverd on time by a very nice young man named Paul, who certainly helped this 90 year old man,he w... See more

Company replied


Company details

  1. Courier Service
  2. Courier and Delivery Service
  3. Delivery Service
  4. Logistics Service

Written by the company

CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.


Contact info

  • 59-61 Melchett Road, Kings Norton Business Centre, B30 3HP, Birmingham, West Midlands, United Kingdom

  • 0121 3597788

4.9

Excellent

TrustScore 5 out of 5

408 reviews

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4.9

All reviews

(408)

2,726 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Paul (B108)

Paul arrived within the time-slot notified and very friendly & helpful offloading our delivery

November 20, 2024
Unprompted review
CitySprint - Birmingham logo

Reply from CitySprint - Birmingham

Good afternoon Steven,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Genevieve

Rated 5 out of 5 stars

Prompt delivery by helpful and…

Prompt delivery by helpful and efficient driver Paul.

November 13, 2024
Unprompted review
CitySprint - Birmingham logo

Reply from CitySprint - Birmingham

Good afternoon Gregg,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Genevieve

Rated 5 out of 5 stars

On Time

On Time, friendly and helpful.

November 5, 2024
Unprompted review
CitySprint - Birmingham logo

Reply from CitySprint - Birmingham

Good afternoon.

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Ben

Rated 5 out of 5 stars

The courier Paul (B108) was extremely…

The courier Paul (B108) was extremely helpful and polite. Great service.

November 5, 2024
Unprompted review
CitySprint - Birmingham logo

Reply from CitySprint - Birmingham

Good afternoon Emma,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Genevieve

Rated 5 out of 5 stars

Paul was very helpful and courteous.

Paul was very helpful and courteous.

November 4, 2024
Unprompted review
CitySprint - Birmingham logo

Reply from CitySprint - Birmingham

Good afternoon Jeff,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Ben

Rated 5 out of 5 stars

Great service

Early delivery, very helpful driver.

November 2, 2024
Unprompted review
CitySprint - Birmingham logo

Reply from CitySprint - Birmingham

Good morning Alexandru,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Ben

Rated 5 out of 5 stars

Helpful, friendly driver

Driver - Paul (B108) was excellent. Friendly, efficient and very helpful. Unloading the packs of tiles and stacking as I wanted in my garage. Perfect!

October 30, 2024
Unprompted review
CitySprint - Birmingham logo

Reply from CitySprint - Birmingham

Good morning Chris,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Ben

Rated 5 out of 5 stars

Paul (B108) was very pleasant and…

Paul (B108) was very pleasant and helpful with my delivery. An excellent service.

October 30, 2024
Unprompted review
CitySprint - Birmingham logo

Reply from CitySprint - Birmingham

Good morning Tom,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Ben

Rated 5 out of 5 stars

Very polite and helpful service

Very polite and helpful service. Paul was great

October 30, 2024
Unprompted review
CitySprint - Birmingham logo

Reply from CitySprint - Birmingham

Good morning John,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Ben

Rated 5 out of 5 stars

Paul carried out my precise…

Paul carried out my precise instructions.

October 28, 2024
Unprompted review
CitySprint - Birmingham logo

Reply from CitySprint - Birmingham

Good morning,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Genevieve

Rated 5 out of 5 stars

Delivery of wood

Paul was very polite and friendly. Placed delivery exactly where it was needed.

October 23, 2024
Unprompted review
CitySprint - Birmingham logo

Reply from CitySprint - Birmingham

Good afternoon Lynne,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Ben

Rated 5 out of 5 stars

Paul (B108) was excellent

Paul (B108) was excellent, very friendly and helpful, we had 10 packs of floorboards and he carried them round the back.

October 26, 2024
Unprompted review
CitySprint - Birmingham logo

Reply from CitySprint - Birmingham

Good morning Steve,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Genevieve

Rated 5 out of 5 stars

A real eye opener

Never heard of City Sprint until the item I ordered from Wicks was delivered by them.
The item was deliverd on time by a very nice young man named Paul, who certainly helped this 90 year old man,he was both courtious, and kind which made the whole transaction perfect.

October 25, 2024
Unprompted review
CitySprint - Birmingham logo

Reply from CitySprint - Birmingham

Good morning Dennis,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Genevieve

Rated 5 out of 5 stars

Paul was really good

Paul was really good. Delivered 9x8x4 sheets of ply to the back of the house in no time at all. Asked where I wanted them, "no problem" and took them in.

October 25, 2024
Unprompted review
CitySprint - Birmingham logo

Reply from CitySprint - Birmingham

Good morning Oz,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Genevieve

Rated 5 out of 5 stars

The driver was very helpful

The driver was very helpful, polite and friendly. Our driver was Paul, B108.

October 25, 2024
Unprompted review
CitySprint - Birmingham logo

Reply from CitySprint - Birmingham

Good afternoon Sarah,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Genevieve

Rated 5 out of 5 stars

Very polite and courteous.

October 25, 2024
Unprompted review
CitySprint - Birmingham logo

Reply from CitySprint - Birmingham

Good afternoon Tim,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Ben

Rated 5 out of 5 stars

Great delivery

Polite, respectful delivery, on time. Thanks, Paul B108

October 25, 2024
Unprompted review
CitySprint - Birmingham logo

Reply from CitySprint - Birmingham

Good morning,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Genevieve

Rated 5 out of 5 stars

Paul BI08 delivered today and was very…

Paul BI08 delivered today and was very helpful and organised. Excellent service

October 24, 2024
Unprompted review
CitySprint - Birmingham logo

Reply from CitySprint - Birmingham

Good afternoon John,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Ben

Rated 5 out of 5 stars

Fantastic One of the best most customer focused…

One of the best most customer focused teams I've ever dealt with Mike courier number B005 and Jord who was with him provided customer service above and beyond they were the only good thing about my recent purchase and returns with Wickes they presented the true meaning of customer service cannot praise them enough and worth more than 5 stars

October 24, 2024
Unprompted review
CitySprint - Birmingham logo

Reply from CitySprint - Birmingham

Good afternoon Torina,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Ben

Rated 5 out of 5 stars

Highly recommend

Highly recommend. Courier Paul did amazing service.

October 21, 2024
Unprompted review
CitySprint - Birmingham logo

Reply from CitySprint - Birmingham

Good afternoon Adriana,

Thank you for taking the time to leave us a review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,

Ben

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