Great service provided once again by Shakil (B110). He was happy to wait whilst I finished preparing urgent samples to be sent across hospital sites and then delivered them promptly. I wanted to le... See more
Company replied
Location
Switch location59-61 Melchett Road, Kings Norton Business Centre, B30 3HP Birmingham, West Midlands, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The whole CitySprint service this morning was top notch. Got a text from them telling me what time slot my Wickes delivery was due with the tracking link. Then the driver (B057) was brilliant, went... See more
Company replied
An excellent delivery from a driver who could not have been more helpful. Order from Wickes, delivery, came as expected to my front door. I asked the driver if he could deliver to my back gate in... See more
Company replied
Never heard of City Sprint until the item I ordered from Wicks was delivered by them. The item was deliverd on time by a very nice young man named Paul, who certainly helped this 90 year old man,he w... See more
Company replied
Company details
Written by the company
CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.
Contact info
59-61 Melchett Road, Kings Norton Business Centre, B30 3HP, Birmingham, West Midlands, United Kingdom
- 0121 3597788
4.9
Excellent
408 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from CitySprint - Birmingham
Good afternoon,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
Always polite
Always polite, drives up tight track in reverse, puts items in garage with no issues. One of reasons I use wickes is because of your drivers
October 17, 2024
Unprompted review
Reply from CitySprint - Birmingham
Good afternoon Clive,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Ben
Great service
Delivery arrived on time as expected. Very friendly and helpful driver
October 17, 2024
Unprompted review
Reply from CitySprint - Birmingham
Good morning Jackie,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Ben
Amazing delivery service
Paul was amazing! Helped me by carrying the packs to my door, 31 in total. Also on time which helped a lot with being in full reno of the house.
October 17, 2024
Unprompted review
Reply from CitySprint - Birmingham
Good morning Toni,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Ben
Great service
Arrived early, very friendly and helpful service from B108!
October 17, 2024
Unprompted review
Reply from CitySprint - Birmingham
Good afternoon Tony,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Ben
Awesome service
Very prompt service and Paul (B108) was a lovely guy and very polite
October 17, 2024
Unprompted review
Reply from CitySprint - Birmingham
Good afternoon Kathryn,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Ben
Perfect
Texts ahead of time to keep me informed. Driver was polite and helpful. Perfect delivery!
October 16, 2024
Unprompted review
Reply from CitySprint - Birmingham
Good afternoon Mairtin,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
Paul (B108) was excellent
Paul (B108) was excellent. Very courteous and put my 3 fence panels into my back garden as requested.
First class!
October 15, 2024
Unprompted review
Reply from CitySprint - Birmingham
Good morning Richard,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Ben
Quick and easy delivery
Delivery arrived within the advised timeframe.
Driver Paul was really friendly and helpful, asked where to unload the gravel before he started.
October 15, 2024
Unprompted review
Reply from CitySprint - Birmingham
Good morning Meryum,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Ben
Paul (B108) was great very helpful and…
Paul (B108) was great very helpful and pleasant.
October 15, 2024
Unprompted review
Reply from CitySprint - Birmingham
Good morning Chris,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Ben
Delivery review Super friendly and helpful
Super friendly and helpful
Great service
B108
October 15, 2024
Unprompted review
Reply from CitySprint - Birmingham
Good afternoon Paul,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Ben
Reply from CitySprint - Birmingham
Good afternoon Ashley,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
Great service throughout
Information re delivery was timely and good throughout the whole process. The driver, Paul (B108), was very pleasant, courteous and helpful. He took great care with our delivery of two heavy doors.
October 11, 2024
Unprompted review
Reply from CitySprint - Birmingham
Good afternoon Sheila,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
Reply from CitySprint - Birmingham
Good afternoon Sasha,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Ben
GREAT SERVICE
PAUL (B108) was very helpful dropped off my product where it is easier to get it into the garden. He even helped unload and stack the wood beams with me.
October 10, 2024
Unprompted review
Reply from CitySprint - Birmingham
Good afternoon Jon,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
Reply from CitySprint - Birmingham
Good afternoon Keith,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
Lovely fellas polite and friendly
Lovely fellas polite and friendly
Route B.286
September 25, 2024
Unprompted review
Reply from CitySprint - Birmingham
Good morning Rachel,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
Nice and friendly guys who delivered my…
Nice and friendly guys who delivered my materials and put them where I wanted them and not damaged in anyway. Driver and mate team B.286.
September 23, 2024
Unprompted review
Reply from CitySprint - Birmingham
Good afternoon,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Genevieve
Delivery team B.286 delivered very…
Delivery team B.286 delivered very polite and quick delivery thank you
September 18, 2024
Unprompted review
Reply from CitySprint - Birmingham
Good afternoon Carl,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Ben
Great delivery service
The couriers were polite, friendly and helpful, making sure they placed our delivery carefully where we wanted it.
September 6, 2024
Unprompted review
Reply from CitySprint - Birmingham
Good afternoon Yvonne,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Many thanks and kindest regards,
Ben
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.