Amazing service from Leeanne Gaylor. Leeanne has excellent manners and always brings a positive atmosphere wherever she goes. She is consistently cheerful, friendly, and welcoming, with a warm smile... See more
Company replied
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This was a late booking but CitySprint worked hard to fit in the request as quickly as possible. Driver G02 was courteous, friendly and enthusiastic. The van was carefully, efficiently, and quickly pa... See more
Company replied
Ricky was an absolute star today. Not only did he deliver my tiles, but he also brought them inside the property, which was really appreciated. He was extremely friendly and took the time to chat, sh... See more
Company replied
Polite, friendly and really helpful delivery driver G02 delivered our 'expensive' tiles from Topps Tiles (East London). He was courteous and asked where inside my hallway he could put the tiles,I had... See more
Company details
Written by the company
CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.
Contact info
Unit 3, Anderson Road, IG8 8EU, Woodford Green, Woodford, United Kingdom
- 020 7473 7671
4.7
Excellent
104 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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I don't even want to give them a star…
I don't even want to give them a star but it won't let me past the section to post a review. I booked a motorbike for quick service a car turned up... I asked the driver whether I was the only drop he said yes and would be going straight there I said look its tablets its urgent are you sure.it needs to be there by 15.18 he said it would and reassured me ...pah. .yes he said I will go straight there. time of arrival was 15.18 he got there at 16.32. I called several times to be cut off then when I got through very upset and frustrated as my friend was waiting to catch a train to Brighton which he missed because of CITYSPRINT or City drag your feet, go to lunch and take your time..... to add insult to injury I was told I was being rude... I was not.... I was upset... but basically they said well you got a car and that's that... if you order a bike it should be a bike if you can't provide the service paid for you should call the customer immediately and tell them you cannot please make alternative arrangements given the customer a choice instead of cheating them ....the driver then told his depot he never told me he was going straight to the drop...LIAR..yes am upset because I should have gone with Gophr who have better customer service. I WILL NEVER EVER USE YOUR SERVICE AGAINST AS YOU ARE UNRELIABLE
October 21, 2021
Unprompted review
Reply from CitySprint - London East
Good evening,
Thank you for taking the time to leave us a review, we are disappointed to hear of your experience.
I have contacted you directly so we may gain further information and look to resolve this for you.
Kind Regards,
Jake.
Everying has always been great!
March 22, 2021
Reply from CitySprint - London East
Good morning,
Thank you for taking the time to leave us a review, we are delighted to receive your feedback.
We look forward to delivering for you again in the future.
Kind regards,
Sherrie
Reply from CitySprint - London East
We're happy to hear that you had a reliable experience! We appreciate your positive feedback regarding our prompt collections and courteous drivers.
Reply from CitySprint - London East
Good afternoon,
Thank you for taking your time to leave a review, I am pleased to hear of your ongoing experiences and we look forward to working with you again in the near furture.
Many thanks,
Lucie
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