CitySprint - Newcastle Reviews 

335
TrustScore 5 out of 5

4.9

Unit 8, Brunswick, Industrial Estate, NE13 7BA Newcastle, Northumberland, GB


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See what reviewers are saying

Rated 5 out of 5 stars

GARRY ne14 Had Garry deliver my order again today. He’s delivered to me often and he’s always polite and helpful. My order is always heavy (bags of compost) and large quantities. He’s so helpful a... See more

Company replied

Rated 5 out of 5 stars

Delivery arrived right on time. Delivery man Garry NE14 always friendly and extremely helpful. Nothing is too much trouble for him. Placed all the heavy bags of compost, wood chippings etc exactly wh... See more

Company replied

Rated 5 out of 5 stars

Great customer service. I ordered some building materials from Wickes to be delivered. I received a text from CitySprint a informing me of my delivery date and time slot. On the day od delivery I rece... See more

Company replied

Rated 5 out of 5 stars

Fantastic, cheerful person who is I credit to the company... He is also very professional he has been coming to my home for years, a real pleasure to see him.. Garry NE14

Company replied


Company details

  1. Courier Service
  2. Courier and Delivery Service
  3. Delivery Service
  4. Logistics Service

Written by the company

CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.


Contact info

  • Unit 8, Brunswick, Industrial Estate, NE13 7BA, Newcastle, Northumberland, United Kingdom

  • 0191 2260005

4.9

Excellent

TrustScore 5 out of 5

335 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

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4.9

All reviews

(335)

2,751 reviews in the last 12 months

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Rated 5 out of 5 stars

Roger was very polite and helpful…

Roger was very polite and helpful throughout this delivery. A credit to CitySprint Newcastle.
Helped put all bags and posts in garage without being asked. Good experience all round.
Thank you.

July 28, 2022
Unprompted review
CitySprint - Newcastle logo

Reply from CitySprint - Newcastle

Good afternoon Ian,

Thank you for taking the time to leave us a 5-Star review, we are delighted to receive your feedback.

We look forward to delivering for you again in the future.

Many thanks and kindest regards,
Sherrie

Rated 5 out of 5 stars

Neill Garry

Very helpful, very respectful, put the top soil where I asked and couldn’t ask for anymore

July 24, 2022
Unprompted review
CitySprint - Newcastle logo

Reply from CitySprint - Newcastle

Good Morning Craig,

Thank you for your 5-star review, we are always delighted to hear of positive feedback.

We look very much forward to working with you again in the future.

With thanks and kindest regards,

Chris.

Rated 5 out of 5 stars

Graham’s NE 64 top gezza always on…

Graham’s NE 64 top gezza always on time go outdoors Sunderland

July 23, 2022
Unprompted review
CitySprint - Newcastle logo

Reply from CitySprint - Newcastle

Good Morning,

Thank you for your 5-star review, we are always delighted to hear of positive feedback.

We look very much forward to working with you again in the future.

With thanks and kindest regards,

Chris.

Rated 5 out of 5 stars

Graham was great help

Graham was great help, arrived early which was great. Very pleasant and friendly. DHL and Hermes could do with a Graham!!

July 22, 2022
Unprompted review
CitySprint - Newcastle logo

Reply from CitySprint - Newcastle

Good afternoon,

Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near future.

Kind regards,

Lucie

Rated 5 out of 5 stars

Very helpful and professional service.

July 22, 2022
Unprompted review
CitySprint - Newcastle logo

Reply from CitySprint - Newcastle

Good morning Judith,

Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near future.

Kind regards,

Genevieve

Rated 5 out of 5 stars

Driver very helpful and informative

Driver very helpful and informative. (NE69) Micky.

July 21, 2022
Unprompted review
CitySprint - Newcastle logo

Reply from CitySprint - Newcastle

Good Afternoon,

Thank you for your 5-star review, we are always delighted to hear of positive feedback.

We look very much forward to working with you again in the future.

With thanks and kindest regards,

Chris.

Rated 5 out of 5 stars

The delivery driver Graham (NE 64) who…

The delivery driver Graham (NE 64) who delivered our prescription tokens was extremely polite and helpful. He dropped the delivery exactly where I asked him to passing the boxes to me to allow me to put them away. Very helpful and much appreciated.

July 20, 2022
Unprompted review
CitySprint - Newcastle logo

Reply from CitySprint - Newcastle

Good morning Elizabeth,

Thank you for your 5-star review, we are always delighted to hear of positive feedback.

We look very much forward to working with you again in the future.

With thanks and kindest regards,

Shane

Rated 5 out of 5 stars

Great friendly driver Roger

Great friendly driver Roger
Arrives early
5 stars

July 18, 2022
Unprompted review
CitySprint - Newcastle logo

Reply from CitySprint - Newcastle

Good Afternoon Tracy,

Thank you for your 5-star review, we are always delighted to hear of positive feedback.

We look very much forward to working with you again in the future.

With thanks and kindest regards,

Shane

Rated 5 out of 5 stars

Micky

Timber delivered by Micky - as usual top class service

July 15, 2022
Unprompted review
CitySprint - Newcastle logo

Reply from CitySprint - Newcastle

Good Afternoon Ian,

Thank you for your 5-star review, we are always delighted to hear of positive feedback.

We look very much forward to working with you again in the future.

With thanks and kindest regards,

Chris.

Rated 5 out of 5 stars

On Time

On Time

Two Lovely guys delivered my wood today at the time specified and put it in the garage for me. Couriers name was Steve.

July 15, 2022
Unprompted review
CitySprint - Newcastle logo

Reply from CitySprint - Newcastle

Good Morning,

Thank you for your 5-star review, we are always delighted to hear of positive feedback.

We look very much forward to working with you again in the future.

With thanks and kindest regards,

Chris.

Rated 5 out of 5 stars

Graham

Graham is always very helpful and polite. He leaves the delivery in a safe place which is very convenient for us.

July 14, 2022
Unprompted review
CitySprint - Newcastle logo

Reply from CitySprint - Newcastle

Good afternoon Hannah,

Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near future.

Kind regards,

Genevieve

Rated 5 out of 5 stars

Considerate driver

Graham (NE 64) provides excellent service. Delivery drivers often leave our huge delivery in the middle of our Boots dispensary. This creates a real problem as I’m a wheelchair user, but Graham puts them in their designated area without being asked.

July 14, 2022
Unprompted review
CitySprint - Newcastle logo

Reply from CitySprint - Newcastle

Good afternoon Lizzie,

Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near future.

Kind regards,

Genevieve

Rated 5 out of 5 stars

An absolute gem!

Graham (NE64) is polite, friendly and extremely professional.
Very happy with the service.

July 14, 2022
Unprompted review
CitySprint - Newcastle logo

Reply from CitySprint - Newcastle

Good afternoon Becca,

Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near future.

Kind regards,

Genevieve

Rated 5 out of 5 stars

Micky was fabulous!

Micky was friendly, polite and professional!
Excellent customer service

July 14, 2022
Unprompted review
CitySprint - Newcastle logo

Reply from CitySprint - Newcastle

Good afternoon Laura,

Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near future.

Kind regards,

Genevieve

Rated 5 out of 5 stars

Mark & Kev great job

Mark & Kev great job, super hard working

July 14, 2022
Unprompted review
CitySprint - Newcastle logo

Reply from CitySprint - Newcastle

Good afternoon Chris,

Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near future.

Kind regards,

Genevieve

Rated 5 out of 5 stars

Always very Helpful and cheerful thanks…

Always very Helpful and cheerful thanks Steven

July 14, 2022
Unprompted review
CitySprint - Newcastle logo

Reply from CitySprint - Newcastle

Good afternoon Sasha,

Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near future.

Kind regards,

Genevieve

Rated 5 out of 5 stars

All good even though I sent Darren to…

All good even though I sent Darren to the wrong place on site!

July 14, 2022
Unprompted review
CitySprint - Newcastle logo

Reply from CitySprint - Newcastle

Good afternoon Maxine,

Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near future.

Kind regards,

Genevieve

Rated 5 out of 5 stars

Superb very polite deliver man

Superb very polite deliver man.
Excellent service.

July 14, 2022
Unprompted review
CitySprint - Newcastle logo

Reply from CitySprint - Newcastle

Good Afternoon Phil,

Thank you for your 5-star review, we are always delighted to hear of positive feedback.

We look very much forward to working with you again in the future.

With thanks and kindest regards,

Chris.

Rated 5 out of 5 stars

GP Surgery Review

Roger comes the the practice weekly and can’t be faulted. Always is friendly and chatty with all of the staff. Great service.

July 13, 2022
Unprompted review
CitySprint - Newcastle logo

Reply from CitySprint - Newcastle

Good afternoon Jess,

Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near future.

Kind regards,

Genevieve

Rated 5 out of 5 stars

Graham Ne64

we get deliveries from Graham every Wednesday . he is always polite and friendly!

July 13, 2022
Unprompted review
CitySprint - Newcastle logo

Reply from CitySprint - Newcastle

Good afternoon Joanne,

Thank you for taking your time to leave a review, I am delighted to hear of your experience and we hope to work with you again in the near future.

Kind regards,

Genevieve

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