I found the watch with the right colour on the website at a reasonable price on a Friday night the watch was delivered Thursday morning, impressive as I live in the sticks off the West of Ireland, a t... See more
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CityWatches are great to buy from, good selection of watches, great prices & post very fast, I ordered on bank holiday Monday had it next monday that's fast!!!
Company replied
FALSE ADVERTISING The website from which I purchased the watch had a dot.ie address, and a company address Trackbay (SE020) 500 Metroplex Business Centre Broadway, Salford, Greater Manchester M50 2UE... See more
Company replied
Having ordered a watch from CityWatches, they quickly confirmed my order via email. The following day I was informed my order was complete and was being shipped via royal mail. I got no tracking numbe... See more
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Company details
Information provided by various external sources
Huge discount watches online for mens and womens at Citywatches.ie in Ireland. Choose from our Top watch brands Seiko, Citizen, Casio, orient, michael kors, etc at reasonable price with free shipping.
Contact info
Amphitheatre Parkway 1600, 94043, Mountain View, Ireland
- citywatches.ie
4.3
Excellent
100 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very good service. Very pleased.
Very pleased with the watch I bought. It arrived within the specified timescale, well packaged and in top condition. The query I submitted via email was answered promptly. Very good service overall.
October 8, 2020
Unprompted review
Reply from CityWatches.ie
Dear Kav,
On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@citywatches.ie
Best Regards,
Sally
For me you saved me 200e on my order so…
For me you saved me 200e on my order so shopping with you is worth it thanks
September 16, 2020
Unprompted review
Reply from CityWatches.ie
Dear Bobby,
On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@citywatches.ie
Best Regards,
Sally
Prompt post within 8 days
Prompt post within 8 days, no problems, beautiful watch n so satisfied il be buying again from citywatches xx
September 10, 2020
Unprompted review
Reply from CityWatches.ie
Dear Darren,
We are pleased that you loved the watch purchased from our online store as well as our service. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@citywatches.ie
Best Regards,
Sally
Never sent me the watch
Never sent me the watch, citywatches tried to claim to my bank they did. Took 5 months to get a refund.
July 29, 2020
Unprompted review
Reply from CityWatches.ie
Dear Ruairi,
We sincerely apologize for the inconvenience caused to you. We always try to give the best service to our customers. Due to the continued global epidemic of COVID-19, there is shortage of international air freight and constrained overseas postal/ courier services. We have received claim from our courier service that package has been lost in transit. Since you have call to your bank and open dispute claim. Till your bank resolve issue we are unable to issue refund to you.
If you have any query please contact us on cs@citywatches.ie
Best Regards,
Sally
scam
scam
do not use this site total scam they will take your money and send you nothing, positive reviews are fake
July 16, 2020
Unprompted review
Reply from CityWatches.ie
Dear Tommy,
Sorry for the inconvenience caused. Due to the continued global epidemic of COVID-19, the shortage of international air freight and constrained overseas postal/ courier services will result in delay of the shipment and delivery. As the delivery was unsuccessful, we have refunded from our side.
If you have any query please contact us on cs@citywatches.ie
Best Regards,
Sally
Should be ⭐⭐⭐⭐ But !!
I should be giving 4 stars, customer service and satisfaction is of utmost importance in any business, I found pricing to be reasonable here, hard to actually comment on speed of delivery especially during covid 19 pandemic, England to southern Ireland took over 2 weeks, but that said, all my emails were answered, not by computer automation, trace and tracking made available, presentation and packaging for a sale special deal was satisfactory, I would expect any watch purchased at over £100, would be presented in a velvet cushioned box,
I would definately purchase from
CityWatches.ie again, even though its an ie address, your watches are shipped from England, safe secure and guaranteed delivery, with great customer service, CityWatches.ie have a great selection to choose from...
July 4, 2020
Unprompted review
Reply from CityWatches.ie
Dear Martin,
On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. Also products are shipped from our Singapore warehouse. Sorry for any inconvenience caused.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@citywatches.ie
Best Regards,
Sally
Reply from CityWatches.ie
Dear Adam,
We are pleased that you loved the watch purchased from our online store as well as our service. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@citywatches.ie
Best Regards,
Sally
Very Happy
I ordered my Orient Sun and Moon from Citywatches.ie without doing too much research on the website. After I placed my order I decided to see what sort of delivery times to expect etc. Reading reviews on Trustpilot made me second guess myself. I was reading horror stories of people getting watches late, or not at all, and having difficulty contacting someone in the business.
I read several reviews that said the watches shipped from outside the EU, from Singapore, and therefore were subject to duty. I had read the Ts&Cs which stated all goods ship from a warehouse in the UK and was concerned there was something wrong. I contacted the website and raised these concerns together with some other queries I had.
I received a very quick reply and the staff were nothing but helpful and reassuring. The service was great and, despite Covid delays, my watch arrived in good time. I can't recommend this site enough and I would have no issues using Citywatches.ie in future, and plan to use the site soon again.
June 8, 2020
Unprompted review
Reply from CityWatches.ie
Dear Jim,
We are pleased that you loved the watch purchased from our online store as well as our service. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@citywatches.ie
Best Regards,
Sally
Generally a good experience
Generally a good experience, although I didn't get any parcel tracking information. The watch turned up a day after I emailed expressing my concern that it hadn't turned up. So it arrived in good time especially considering the current COVID-19 situation. All good in the end. One other thing of slight concern is the box seems not to be the original one. Normally a Seiko will come in an outer Seiko branded box. Inside that will be the instructions, warranty card and the actual watch box, also Seiko branded. In my case though, the inner box, although Seiko branded, seemed way too small for the watch. This was just in the postal carton with the instructions and warranty card, so no outer Seiko box. This may have been due to the fact that the watch that I ordered had been out of production for a few years and was quite difficult to find. However, the watch and paperwork (the important stuff) were all in perfect condition.
I would definitely use City Watches again.
May 8, 2020
Unprompted review
Reply from CityWatches.ie
Dear Andrew,
We are pleased that you loved the watch purchased from our online store as well as our service. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. Please be assured all our watches are 100% authentic, new and we deal only in genuine watches. Sorry for any inconvenience caused.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@citywatches.ie
Best Regards,
Sally
Orient Bambino ver.1 gen.2
I bought Orient Bambino ver.1 gen.2
I need to say that Orient Bambino is the best value for money. It looks far more expensive than really is. In-house jap.movement: +5 seconds per 24hrs.
Citywatches.ie provides the wide choice of watches in really good prices.
Very good customer care.
One star missing for delivery time: 7 days for international is good, but it could be better.
May 8, 2020
Unprompted review
Reply from CityWatches.ie
Dear Jakub,
On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. Sorry for any inconvenience caused.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@citywatches.ie
Best Regards,
Sally
Tissot watch
Bought a Tissot for my wife's birthday, arrived very well packed and in a reasonable amount of time. Top class customer service! Very well please with the purchase and the whole thing. I have just ordered another Tissot for me this time! Thank you very much!
April 12, 2020
Unprompted review
Reply from CityWatches.ie
Dear Cristin,
On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@citywatches.ie
Best Regards,
Sally
The item I ordered arrived in perfect…
The item I ordered arrived in perfect condition. The CSR promptly gave me updates about my queries.
February 28, 2020
Unprompted review
Reply from CityWatches.ie
Dear Carl,
We are pleased that you loved the watch purchased from our online store as well as our service. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@citywatches.ie
Best Regards,
Sally
Excellent service...
Excellent service...delivered within 7 days. Loved the product and will definitely use again
February 11, 2020
Unprompted review
Reply from CityWatches.ie
Dear Gerard,
On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@citywatches.ie
Best Regards,
Sally
A normal purchase.
I'm not sure what you want me to say! This was an average purchase without anything extraordinary. The only remarkable thing was the long time it took for the watch to arrive. But it did, eventually.
Happy enough, thank you.
January 29, 2020
Unprompted review
Reply from CityWatches.ie
Dear Hession,
We are pleased that you loved the watch purchased from our online store as well as our service. We always try to give the best service to our customers. Sometimes the shipment gets delayed and it is difficult to predict the actual time to delivery. We always try to give the best service to our customers.
If you have any query please contact us on cs@citywatches.ie
Best Regards,
Sally
Very good!
Wide selection of watches and quick postage. Very good service overall.
January 16, 2020
Unprompted review
Reply from CityWatches.ie
Dear Paul,
On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@citywatches.ie
Best Regards,
Sally
I ordered a watch with CityWatches for…
I ordered a watch with CityWatches for the first time and I was not disappointed. The order arrived in a reasonable time at the busiest time of the year. I checked the status and got a good response from the store. Would order again from this store.
December 29, 2019
Unprompted review
Reply from CityWatches.ie
Dear Freddy,
We are pleased that you loved the watch purchased from our online store as well as our service. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@citywatches.ie
Best Regards,
Sally
watch arrived in perfect working order…
watch arrived in perfect working order would definitely recommend city watches thanks and merry Christmas.
December 6, 2019
Unprompted review
Reply from CityWatches.ie
Dear Austin,
On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@citywatches.ie
Best Regards,
Sally
Great watch at great price!
Great watch at great price! Good contact. Couldn't ask for more.
December 5, 2019
Unprompted review
Reply from CityWatches.ie
Dear Pawel,
We are pleased that you loved the watch purchased from our online store as well as our service. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@citywatches.ie
Best Regards,
Sally
Received item no problem feel safe…
Received item no problem feel safe using this company
November 3, 2019
Unprompted review
Reply from CityWatches.ie
Dear Goldrush,
On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@citywatches.ie
Best Regards,
Sally
Came in exactly 7 bussines days as…
Came in exactly 7 bussines days as stated and all watches are legit definitely useing you guys again
October 26, 2019
Unprompted review
Reply from CityWatches.ie
Dear Cian,
We are pleased that you loved the watch purchased from our online store as well as our service. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@citywatches.ie
Best Regards,
Sally
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