We visited today to buy my sons first ever school shoes- what a fab experience! We had booked an appointment online, Leanne at the Hemel Hempstead branch was waiting for us on arrival and guided us th... See more
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Fast efficient service. We booked appointment online and we're seen promptly in arrival. Plenty if staff available even though it was busy. Sophie served us and was friendly and great with the kids.... See more
The server (Sophie) was patient with my daughter who was having her feet measured for the first time. The selection of shoes was small but she did say she’d be able to order to store if I wanted som... See more
Went to buy my daughter's first school shoes and Sophie was amazing. She was very knowledgeable, took her time and talked us through the thought process so we made an informed decision. If you're look... See more
Company details
Written by the company
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Contact info
C4 Riverside Centre, HP1 1BT, Hemel Hempstead, Hertfordshire, United Kingdom
- 01442233660
4.8
Excellent
115 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 48 hours
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Sue in the Hemel store was super…
Sue in the Hemel store was super friendly and helpful. Highly recommend.
August 11, 2024
Unprompted review
Amazing service from Amna thank you!
August 9, 2024
Unprompted review
Gold Medal Experience at Clarks
Get served by Sophie who was the most helpful and loveliest store assistant we have ever encountered. Nothing was too much trouble and we ended up buying two pairs of shoes for our grandson. Thank you so much
August 5, 2024
Unprompted review
Sue was kind and helpful
Sue was kind and helpful. Making sure my shoes fitted nicely.
August 4, 2024
Unprompted review
Excellent service by Sue as always
Excellent service by Sue as always
Thanks again and so nice to see a face from years ago when my girls were fitted for their first shoes.
Vicky
August 4, 2024
Unprompted review
Excellent customer service
Sophie was so helpful with finding the right size and style school shoes for my 6 year old twins.
The customer service at Clarkes Riverside is excellent.
August 3, 2024
Unprompted review
Great service
Amna measured my boys feet and found them good fitting new school shoes. She was great with the boys, chatting and asking their opinions. Neither are fond of trips into town but they were relaxed in her company and this helped start the day off on the right foot (so to speak). This is a great, small but neat store with approachable, helpful and well organised staff.
August 1, 2024
Unprompted review
Thank you to both Yaseen and Lucy in…
Thank you to both Yaseen and Lucy in Clarkes Hemel Hempstead today for measuring and fitting both my children with new shoes
July 13, 2024
Unprompted review
We came to the hemel hempstead store…
We came to the hemel hempstead store today with an elderly disabled patient of ours, I have to say we recieved Outstanding service from a young lady called AMNA, honestly she could not have been more helpful she was compationate and so lovely to our lovely man and so helpful, on her hands and knees helping him try his shoes on. It's a shame there are not more Amna's in the world, it would be a much more beautiful place xx
July 4, 2024
Unprompted review
Great service
Really knowledgeable and gave us the time we needed to buy our son's first shoes
June 13, 2024
Unprompted review
Friendly and efficient service
Sue was really helpful and friendly thank you!
May 30, 2024
Unprompted review
Amna was really great and very helpful
Amna was really great and very helpful
May 29, 2024
Unprompted review
We always love having Sue help us with…
We always love having Sue help us with kids shoes! For nearly 30 years Sue has helped our family with 2 generations of shoe shopping and we are so thankful.
April 15, 2024
Unprompted review
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