Clarks - Macclesfield Reviews 80

TrustScore 5 out of 5

4.9

12 Mill Street, SK11 9AJ Macclesfield, Cheshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Clarks, Mill Street, Macclesfield I purchased a pair of Georgia black leather shoes from Clarks on Mill Street in Macclesfield. I needed shoes that would fit swollen feet and ankles, and the... See more

Rated 4 out of 5 stars

Great experience. Jess at Macclesfield branch couldn't have been more helpful. It would have been 5 stars except not all the styles/sizes were available.

Rated 5 out of 5 stars

I visited the Macclesfield Clarks store today and was very impressed from start to finish as getting school shoes for my two children is not easy due to my daughters wide feet and my son who has addit... See more

Rated 5 out of 5 stars

Angie @ Macclesfield Clark’s was absolutely incredible, my daughter tried on so many different shoes until she found the pair that she found most comfortable as she has sensory issues! Angie was so lo... See more


Company details

  1. Shoe Store
  2. Boot Store
  3. Shoe Factory

Written by the company

At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.


Contact info

  • 12 Mill Street, SK11 9AJ, Macclesfield, Cheshire, United Kingdom

  • 01625422349

4.9

Excellent

TrustScore 5 out of 5

80 reviews

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Replied to 98% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Good school shoe buying experience

I went in with my two sons to buy school shoes. We were served by Eden who was very thorough and knowledgable. My older son has very wide feet so it can be tricky to get shoes to fit him well. She ended up having to order us a pair in and they have arrived for us to collect just a few days later. I have used Clarks in Macclesfield for over 10 years, the staff are always friendly and welcoming and they have a good range of shoes.

August 5, 2025
Unprompted review
Rated 5 out of 5 stars

Molly was very knowledgeable

Molly was very knowledgeable. She knew her shoes from style to size to comfort. Understood my daughter wanted comfort over style and what fitted and what didn’t. Didn’t push any style over another. Highly recommend molly again. Very impressed!!

August 7, 2025
Unprompted review
Rated 5 out of 5 stars

Diane spent time and attention helping…

Diane spent time and attention helping my 11 year old grand daughter choose the shoes that had the best fit for her. After measuring she fetched many options of various shoes dependent on style and fit. She was exceptionally patient and had several trips changing the choices and suggesting others, till the final choice was made.

July 28, 2025
Unprompted review
Rated 5 out of 5 stars

Eden at Macclesfield Clark’s was…

Eden at Macclesfield Clark’s was absolutely amazing today, she had such a great way of talking to both my girls, teaching them about how to tie laces and taking care and time to ensure they had a perfectly fitting pair of school shoes that they liked - thanks so much! It makes coming for shoes an enjoyable experience that the kids will remember.

September 7, 2024
Unprompted review
Rated 5 out of 5 stars

I took my 2 children into the Clark’s…

I took my 2 children into the Clark’s in Macclesfield and they couldn’t have been more helpful. One of my sons has a very wide fitting and I struggle to find shoes to fit him. Heather was fantastic with him and tried very hard to get a shoe to fit him. In the end she asked one of her senior colleagues ( who was also very helpful) for some help gave a full explanation and we finally found an adult shoe to fit him. I couldn’t recommend Heather and her colleagues more. Fantastic Job! Thank you x

September 2, 2024
Unprompted review
Rated 5 out of 5 stars

Macclesfield branch is the best!

I took my son (8) and daughter (3) to the Macclesfield branch last week and we were served by Eden who was brilliant! Eden spoke directly to the kids which I thought was great, had a great deal of patience with both of them and didn’t rush us at all. I go every few months and this was the first time being served by Eden, I hope we see you again for the next fitting!

August 28, 2024
Unprompted review
Rated 5 out of 5 stars

Angie is the super star employee

Your employee Angie is simply brilliant, engaged well with my daughter, made her feel at ease and happy choosing her school shoes. What an incredible staff member for you to have on your team - I do hope she gets this review. Thank you Angie for a pleasant and stress free experience!

August 31, 2024
Unprompted review
Rated 5 out of 5 stars

I took my 2 grandchildren into the…

I took my 2 grandchildren into the macclesfield store for school shoes even though it was busy I didn't wait long to be served by Sarah who measured thier feet then found the shoes they want and fitted them both up with a smile and pleasant manner. I left with 2 happy grandchildren I was pleased it went smoothly to.

September 2, 2024
Unprompted review
Rated 5 out of 5 stars

Helpful staff

My visit to the Macclesfield store was a positive experience with lovely staff especially Eden who was very helpful and nothing was too much trouble for her.

September 1, 2024
Unprompted review
Rated 5 out of 5 stars

Angie @ Macclesfield Clark’s was…

Angie @ Macclesfield Clark’s was absolutely incredible, my daughter tried on so many different shoes until she found the pair that she found most comfortable as she has sensory issues! Angie was so lovely, listening to the feedback from my little girl as to why some shoes were not right for her! Absolute incredible member of staff you truly went above and beyond Thank you so much.

August 30, 2024
Unprompted review
Rated 5 out of 5 stars

Molly helped us in Macclesfield Store &…

Molly helped us in Macclesfield Store & staff gone extra mile for my son's School Shoes perfect fit. We were given 3 months size fit guarantee which is extra peace of Mind.
Highly Recommend 😀

August 31, 2024
Unprompted review
Rated 5 out of 5 stars

Really helpful and stress free school…

Really helpful and stress free school shoe fitting and shopping at the Macclesfield store. We were seen by a lovely shop assistant called Sarah who was brilliant with my 7 year old. Another back to school task successfully ticked off!

August 31, 2024
Unprompted review

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