Clarks, Mill Street, Macclesfield I purchased a pair of Georgia black leather shoes from Clarks on Mill Street in Macclesfield. I needed shoes that would fit swollen feet and ankles, and the... See more
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Great experience. Jess at Macclesfield branch couldn't have been more helpful. It would have been 5 stars except not all the styles/sizes were available.
I visited the Macclesfield Clarks store today and was very impressed from start to finish as getting school shoes for my two children is not easy due to my daughters wide feet and my son who has addit... See more
Angie @ Macclesfield Clark’s was absolutely incredible, my daughter tried on so many different shoes until she found the pair that she found most comfortable as she has sensory issues! Angie was so lo... See more
Company details
Written by the company
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Contact info
12 Mill Street, SK11 9AJ, Macclesfield, Cheshire, United Kingdom
- 01625422349
Replied to 98% of negative reviews
Typically replies within 48 hours
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Jo in the Macclesfield Store was super…
Jo in the Macclesfield Store was super helpful finding shoes to fit my daughter!
Good school shoe buying experience
I went in with my two sons to buy school shoes. We were served by Eden who was very thorough and knowledgable. My older son has very wide feet so it can be tricky to get shoes to fit him well. She ended up having to order us a pair in and they have arrived for us to collect just a few days later. I have used Clarks in Macclesfield for over 10 years, the staff are always friendly and welcoming and they have a good range of shoes.
Molly was very knowledgeable
Molly was very knowledgeable. She knew her shoes from style to size to comfort. Understood my daughter wanted comfort over style and what fitted and what didn’t. Didn’t push any style over another. Highly recommend molly again. Very impressed!!
Great service at Macclesfield branch
The staff at Macclesfield were very friendly and helpful, especially Jo who made sure that my daughter had the perfect school shoes and trainers with lots of growing room.
Great customer service
Heather served me and my 2 kids with their new trainers
She was really helpful and lovely with the kids. Thanks for the new shoes!
Diane spent time and attention helping…
Diane spent time and attention helping my 11 year old grand daughter choose the shoes that had the best fit for her. After measuring she fetched many options of various shoes dependent on style and fit. She was exceptionally patient and had several trips changing the choices and suggesting others, till the final choice was made.
Clarks is a great place!!!
Angie the sales consultant was very…
Angie the sales consultant was very helpful and polite. Fitting was expertly done.
Visited twice and had the same experience both times. Thank you for making the process easy
Eden at Macclesfield Clark’s was…
Eden at Macclesfield Clark’s was absolutely amazing today, she had such a great way of talking to both my girls, teaching them about how to tie laces and taking care and time to ensure they had a perfectly fitting pair of school shoes that they liked - thanks so much! It makes coming for shoes an enjoyable experience that the kids will remember.
I took my 2 children into the Clark’s…
I took my 2 children into the Clark’s in Macclesfield and they couldn’t have been more helpful. One of my sons has a very wide fitting and I struggle to find shoes to fit him. Heather was fantastic with him and tried very hard to get a shoe to fit him. In the end she asked one of her senior colleagues ( who was also very helpful) for some help gave a full explanation and we finally found an adult shoe to fit him. I couldn’t recommend Heather and her colleagues more. Fantastic Job! Thank you x
Macclesfield branch is the best!
I took my son (8) and daughter (3) to the Macclesfield branch last week and we were served by Eden who was brilliant! Eden spoke directly to the kids which I thought was great, had a great deal of patience with both of them and didn’t rush us at all. I go every few months and this was the first time being served by Eden, I hope we see you again for the next fitting!
Ceri at Macclesfield was great with my…
Ceri at Macclesfield was great with my daughter in sizing and fitting shoes. Extremely helpful - thank you
Angie is the super star employee
Your employee Angie is simply brilliant, engaged well with my daughter, made her feel at ease and happy choosing her school shoes. What an incredible staff member for you to have on your team - I do hope she gets this review. Thank you Angie for a pleasant and stress free experience!
I took my 2 grandchildren into the…
I took my 2 grandchildren into the macclesfield store for school shoes even though it was busy I didn't wait long to be served by Sarah who measured thier feet then found the shoes they want and fitted them both up with a smile and pleasant manner. I left with 2 happy grandchildren I was pleased it went smoothly to.
Helpful staff
My visit to the Macclesfield store was a positive experience with lovely staff especially Eden who was very helpful and nothing was too much trouble for her.
Angie @ Macclesfield Clark’s was…
Angie @ Macclesfield Clark’s was absolutely incredible, my daughter tried on so many different shoes until she found the pair that she found most comfortable as she has sensory issues! Angie was so lovely, listening to the feedback from my little girl as to why some shoes were not right for her! Absolute incredible member of staff you truly went above and beyond Thank you so much.
Molly helped us in Macclesfield Store &…
Molly helped us in Macclesfield Store & staff gone extra mile for my son's School Shoes perfect fit. We were given 3 months size fit guarantee which is extra peace of Mind.
Highly Recommend 😀
Angie at the Macclesfield store helped…
Angie at the Macclesfield store helped my picky 9 year old choose her school shoes! Angie was great and went above and beyond.
Really helpful and stress free school…
Really helpful and stress free school shoe fitting and shopping at the Macclesfield store. We were seen by a lovely shop assistant called Sarah who was brilliant with my 7 year old. Another back to school task successfully ticked off!
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