Fantastic customer support from Shakira who was so patient and helpful. After trying many styles she came up with an ingenious suggestion which completely solved my problem!
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See what reviewers are saying
As soon as I walked in, I was greeted by a member of staff called Shakira who went above and beyond to help me find a comfortable shoe as I have suffered with plantar fasciitis for some time now. I am... See more
Within a matter of weeks of purchasing our son's new school shoes, he had incredibly grown out of the shoes bought from Clarks Worcester. The store manager offered an exchange (even though I had mi... See more
Appointment system for school shoes is a good idea, when we arrived, shop was busy but as we had an appointment both kids got measured straight away by a lovely girl who was new called Izzy Cox. She g... See more
Company details
Written by the company
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Contact info
30 High Street, WR1 2QL, Worcester, Hereford & Worcester, United Kingdom
- 0190528143
4.6
Excellent
135 reviews
Replied to 98% of negative reviews
Typically replies within 48 hours
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Maddie was really helpful and…
Maddie was really helpful and knowledgeable when advising about first shoes for my grandson. She was patient and friendly with him while encouraging him to try out his shoes.
June 21, 2024
Unprompted review
Excellent service from Sophie
Excellent service from Sophie at the Worcester store. Fitted my daughter for school shoes. She was patient and chatted with my daughter to make her feel at ease.
June 14, 2024
Unprompted review
We had a brilliant experience today…
We had a brilliant experience today having my child’s feet measured and choosing new shoes. There was lots of choice and staff were very attentive and helpful. Thank you to Maddie for being so kind and patient.
June 14, 2024
Unprompted review
I was served by Sophie in Worcester
I was served by Sophie in Worcester. She was really helpful and informative and good with my little boy, making him feel comfortable while he has his feet measured.
June 12, 2024
Unprompted review
Excellent service by Anna
Excellent service by Anna. Thank you very much.
May 22, 2024
Unprompted review
Super helpful assistant
My shopping assistant, Maddie from Worcester, was really helpful and found me a pair of shoes and insoles and also suggested a few other items that I didn’t need but I had a great experience and found a pair of shoes that really suit me. Thank you Clark’s and Maddie.
May 19, 2024
Unprompted review
Great experience
I popped in to look for some new work shoes on Friday and was amazed how great the experience was. I was in and out in 15 minutes with a brand new pair of shoes. There was a friendly atmosphere in the shop and I was served by Sophie who was excellent and really knew the range of products. Would definitely go back next time I need new shoes!
May 17, 2024
Unprompted review
Brilliant staff
Today I took my 2 and a half year old son to the Worcester store for some new sandals for summer! Assistant “Sophie” served us and she was absolutely exceptional! My son was really taken with her fun and yet calm manner and managed to keep him interested to try on 4 pairs of shoes without running away! He had a lovely time! Small children are hard work and it makes such an amazing difference to the shopping experience when staff are so kind and good at keeping them interested and engaged! Plus they were lovely sandals for a great price!
May 13, 2024
Unprompted review
Maddie was really helpful today and…
Maddie was really helpful today and very knowledgable. Fit two pairs of shoes my two children in the Worcester store today. Couldn’t fault her!
May 10, 2024
Unprompted review
My appreciation
Maddie, at the Worcester branch, was helpful, pleasant and patient finding the shoe with the perfect fit.
May 3, 2024
Unprompted review
Worcester Clarks Visit (Apr 2024)
I visited the Worcester store and was pleasantly greeted by Anna and Sophie who were able to help me source a pair of shoes for my return back to work after my maternity leave. They were able to offer me plenty of suggestions and recommendations and had lots in stock for me to try. I successfully purchased and I am thoroughly pleased with my choice. Would highly recommend a visit to such a friendly store.
April 26, 2024
Unprompted review
Ask for Alex!
Ask for Alex! He was really helpful. Didn’t push any shoes on to us but his advice was great. Went in for some summer shoes… couldn’t see any we liked but left with school shoes 😂 He was very thorough. Thank you Alex!
April 27, 2024
Unprompted review
Child friendly and patient
Heather was super helpful and patient when fitting twin toddlers, as they went around the store completely trashing the displays.
June 13, 2023
Unprompted review
Sophie at Worcester High street
Sophie at Worcester High street was exceptionally helpful
April 21, 2024
Unprompted review
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