Clarks - Worthing Reviews 121

TrustScore 5 out of 5

4.9

81/83 Montague Street, BN11 3BN Worthing, West Sussex, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Joe, the young man who served us was very helpful from the moment we entered the shop, he helped measure my son's feet and showed us suitable footwear within our budget.

Rated 5 out of 5 stars

The staff member Joe who served us was really good with my little boy! It was his first time being measured and his first pair of shoes I thought he might have a meltdown as he isn’t very good with pe... See more

Rated 3 out of 5 stars

We went to the Worthing store and were served by Julia. We wanted to have our 1 year olds feet measured and get first shoes as she has just started walking. Measure and fit check were very thorough a... See more

Company replied

Rated 5 out of 5 stars

Anna in the Worthing store was fantastic. She helped calm my autistic daughter and engaged her by talking about Bluey and involving her toy whilst helping get sandals on and off. My daughter has senso... See more


Company details

  1. Shoe Store
  2. Boot Store
  3. Shoe Factory

Written by the company

At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.


Contact info

  • 81/83 Montague Street, BN11 3BN, Worthing, West Sussex, United Kingdom

  • 01903233527

4.9

Excellent

TrustScore 5 out of 5

121 reviews

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Replied to 98% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Great Clarks experience

Sarah was incredibly personable, even when our daughter (nearly 2) was a bit teary, it didn't change her persona or professionalism. She was so helpful in providing a range of shoes for us to look at and was very knowledgeable, giving advice for the right shoes for the stage of our daughter. Our daughter was very happy with her shoes and gave her a big smile and wave as we left.
Thank you so much Sarah, we look forward to seeing you soon 😊

June 2, 2024
Unprompted review
Rated 5 out of 5 stars

Wow got my sons first shoes in Worthing…

Wow got my sons first shoes in Worthing today and had my both daughters feet measured after previously being measured wrong from a different store all 3 kids love there new shoes and fit perfectly!
Sarah went above and beyond and gave us information we never knew
Perfect shoes and perfect service

May 31, 2024
Unprompted review
Rated 5 out of 5 stars

Visited the Worthing branch of Clarkson…

Visited the Worthing branch of Clarks today,busy kids department but Sarah was still efficient and smiling.She explained everything from start to finish and is incredibly understanding that some children just need a little more time .

May 31, 2024
Unprompted review
Rated 5 out of 5 stars

Above and beyond customer service.

Went with my son to get shoes at Worthing Clarks to get a wide pair of shoes suitable for him.
We were served by Sarah and she definitely knows her stuff.
She was able to connect with my son, have a conversation and play games all resulting in the perfect pair of shoes.
Sarah has a settling nature and is definitely the person to see.

May 21, 2024
Unprompted review
Rated 5 out of 5 stars

Nothing too much trouble

I've just arrived home from my trip to Clarks. Brilliant shopping experience thanks to staff member Anna. Greeted me as soon as I entered the store and proceeded to help me choose a pair of sandals. I have to be careful when purchasing footware due to joint issues. Anna was very understanding and patient whilst I tried on 6 different styles, as well as different sizes and widths. Nothing was too much trouble for her. Thanks to Anna I left the shop extremely happy with my purchase.

May 3, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing Staff

I popped into your Worthing store to have a browse. Which I must say is always clean, tidy & have a great choice of styles. Staff are wonderful and helpful, especially Anna. She is an asset to your store, nothing was too much trouble a bright & bubbly lady.

April 30, 2024
Unprompted review
Rated 5 out of 5 stars

Anna at the Worthing branch

Anna at the Worthing branch was very helpful, kind and friendly. She interacted well with my little one whilst helping source her first shoes. Thank you for great service!

April 26, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing Experience

We went to Clarks a couple of weeks ago in search for our daughter's first pair of shoes. This can be a daunting process as there are so many options and we personally did not really know what we were looking for.

We were greeted by Sarah who then ran us through all of the options and answered any and all questions we had. As well as being super helpful for us, she was also brilliant with our little one, which made the process of measuring her feet a lot easier!

We would recommend Clarks and Sarah to anyone, we’ll definitely be back in a couple months time!

April 6, 2024
Unprompted review
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