Clayben 

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Rated 1 out of 5 stars

This company can not be trusted! They operate under a number of different names (Serfastly), but they are all disreputable. They take your money and send you a different product than you ordered. (... See more

Rated 1 out of 5 stars

I bought the Kinetic wind mill, supposedly hand made in the USA. Came from China. I have asked for a full refund and a prepaid label with a USA address. They again keep telling me to accept % off,... See more

Rated 1 out of 5 stars

I bought a kinetic sculpture and have been offered now discounts starting at 10%-40%. They advertised the product as made in the USA but they are Chinese scam artists. After 11 days they still will... See more

Rated 1 out of 5 stars

Totally scamming company. Bought a lamp advertised as a metal tree with gems in the base. The branches are plastic and the bottom is resin. It is even faulty in that the branches do not fit into th... See more

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Package ordered in April

Package ordered in April, by July I messaged them as the shipping Details had not Updated since April 28. It’s now august and to check order it says “error 404 page not found”. 10/10 would not recommend

August 4, 2020
Unprompted review
Rated 1 out of 5 stars

I have already written a poor review…

I have already written a poor review and wanted to update potential " victims!! After 5 months of fake shipping info and lies they told me today that my item was lost and its only "fair" if I cover half the cost of the item- WTH?? Did I ship out an item they were selling?? Now they are playing the "victim" STAY AWAY FROM THEM!!!! LIARS & THIEVES- Oh, I forgot to add that I could request the order again for $20 to cover the shipping---SHAMEFUL!!! Anyone interested lets team together and put a stop to this!!!

August 2, 2020
Unprompted review
Rated 1 out of 5 stars

This is a complete scam

This is a complete scam. It took months for the pants to arrive. In the video they were rubbing knives on the pants and such. What arrived was cheap thin home-made looking pants that were way too small. They want me to pay $20 to return the pants after they didn't send me what they advertised.

August 1, 2020
Unprompted review
Rated 1 out of 5 stars

I would put 0 or no star…

I would put 0 but can't but yeah ordered something back around January still haven't received it and ever time I messaged the customer service they just put we will get back to you sorry for the wait and don't do anything and now it's going on July almost August and still nothing I would not buy from here

July 29, 2020
Unprompted review
Rated 1 out of 5 stars

I seriously don't understand how this…

I seriously don't understand how this company keeps getting away with what they do i ordered a curling machine an was sent a straighteners nothing like what i ordered
Was then told i could give it to a family member or sell it I'm still in the process of trying to get my money bk
But i can't see this happening after reading these reviews
Why do Facebook allow such a scamming company advertise on there
DO NOT ORDER FROM THIS COMPANY

July 27, 2020
Unprompted review
Rated 1 out of 5 stars

The same as others

The same as others. Buy from this company and you will lose your money. I paid 119$ for pants ordered on 4-15-2020. I did receive e-mail from Clayben ..... 24 e-mails yes 24 e-mails to be exact. July 23 and still not received product. Where’s my order😩😩😩

July 23, 2020
Unprompted review
Rated 1 out of 5 stars

Minus 4 would be more appropriate

Minus 4 would be more appropriate. Not outright scammers, just smart ones. What you see is not what you get, but you get something, 3-4 months later. When you complain to your credit card company or paypal they can prove you received something. By then you have given up anyway. Can't beat that for a smart idea. By the way, an XXL pair of pants will not fit size 38, and the stretch part is half inch max.

July 21, 2020
Unprompted review
Rated 1 out of 5 stars

These people are absolute crooks

These people are absolute crooks. They advertised an Apple Watch series 5, answered all the questions on Facebook, as soon as I ordered it, a confirmation came which just said ‘smart watch, series 5’ and the Facebook page was deleted.

The product came after four months and it wasn’t an Apple Watch, it was a piece of useless junk.

They kept suggesting I take a 10%, then 20%, then 25%, then 30% refund. I told them 100% or nothing.

I’ve reported the transaction for a chargeback on my card but it’s seriously not worth the hassle.

These people are the lowest of the low, they steal your money.

DO NOT BUY FROM THESE AR**HOLES

July 17, 2020
Unprompted review
Rated 1 out of 5 stars

Don’t waist your money

Terrible company. Months to ship, and then I only got a partial order. Customer service continues to ignore me. I’ve filed a claim with PayPal against these frauds. Save your money and your time, don’t buy for Clayben.

July 16, 2020
Unprompted review
Rated 1 out of 5 stars

Horrible Experience with Clayben

I made an order in March and still not receive my merchandise. This outfit Serfastly that handles their complaints just blows me off with: just wait. They say COVID is slowing things down. Says it was shipped on April 7th. At some point you know you have been conned. Seen their ad in Facebook. Will never trust any ad on Facebook again.

July 15, 2020
Unprompted review
Rated 1 out of 5 stars

Don't do it

Don't do it! Apparently the items ship from China.
I ordered 2 pair of pants in April 2020 and now over 3 months have not received them. I was given tracking information that does not look legit. The customer service business is called Serfastly. I will never buy again from any company not in the US. Our credit card company cannot do anything about a refund until we know the package is lost????
What a mess. Don't trust any seller you cant hold accountable by USA standards.

July 14, 2020
Unprompted review
Rated 1 out of 5 stars

You don't even get a star

You don't even get a star. Ridiculous. Sizes are way too small can't return without paying what you paid for them to get them there. And you can't get your money back.. Please don't fall for it

July 14, 2020
Unprompted review
Rated 1 out of 5 stars

Exact same experience Do NOT order!

Exact same experience. Terrible company. Pants also too small and poor workmanship. Holes in the pockets before even wearing them. I could ship them back to China if I wanted and pay the shipping. Which isn’t worth the cost of the pants even though they were pretty expensive. It’s a Total take your money and F you experience. They have no business being in business.

July 12, 2020
Unprompted review
Rated 1 out of 5 stars

bad company

after 2 months ,i got my 2 pants,for my surprise the size was fine 5xl,but the quality is miserable,poor quality materials....the seams are for laughs...nothing to do with what they advertise on their site.never buy again from these bums

July 10, 2020
Unprompted review
Rated 1 out of 5 stars

Clayben people are crooks

Clayben people are crooks, they took my credit card money 3 months ago and I got no merchandise, and no response from them, i lost my 59 dollars but all i ask is for people not to deal with Clayben at all, please don't.

July 8, 2020
Unprompted review
Rated 1 out of 5 stars

Poor service all round.

I guess I should have read reviews before ordering.
Waited over 2 months for 2 pairs of pants to arrive.
When they finally did one of these was the wrong size. They had packed an M pair in an XL bag.
All attempts to contact them were met with stubborn ignorance that suggested I was at fault. Sure they were willing to replace as long as I paid them more. They even suggested that many other customers were happy with their service.
Never again.

July 7, 2020
Unprompted review
Rated 1 out of 5 stars

Really Bad Business.

Do not order from this company, been waiting 3 months, order came to my city , they did not bother to call and now the order has been sent back . order is sitting in the next province for a month. Company has not bothered to contact me back.
basically they steal your money.
Tracking # LZ024184003CN

July 6, 2020
Unprompted review
Rated 1 out of 5 stars

Disgusting company

Disgusting company, ordered 2x 20ft light bars for my sons room.NOT what I recieved .... i recieved 2x 1meter battery operated lights something that looks like from a pound shop. I paid £40 for these lights and even after numerous emails I've gotten nowhere... all I get is i can ship them back at my expense $20 or give them to friends... this company is a shambles and definitely wouldn't order from them again. Please do your homework before ordering from them. I've got a case going with PayPal hoping I can get my money back that way.... 😡😡

July 4, 2020
Unprompted review

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