This company can not be trusted! They operate under a number of different names (Serfastly), but they are all disreputable. They take your money and send you a different product than you ordered. (... See more
Clayben
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See what reviewers are saying
I bought the Kinetic wind mill, supposedly hand made in the USA. Came from China. I have asked for a full refund and a prepaid label with a USA address. They again keep telling me to accept % off,... See more
I bought a kinetic sculpture and have been offered now discounts starting at 10%-40%. They advertised the product as made in the USA but they are Chinese scam artists. After 11 days they still will... See more
Totally scamming company. Bought a lamp advertised as a metal tree with gems in the base. The branches are plastic and the bottom is resin. It is even faulty in that the branches do not fit into th... See more
People also looked at
Terrible company
Terrible company, Stay away!!!
The sizes were small, my product had poor stitching on both knees, after several emails they dropped 10%. It costs as much to return them as to buy new ones.
Stay away from this
What a terrible company
What a terrible company! Pants are way not sized correctly and when I contacted customer service this was my response "We are regret for this issue. If you would like to return the unit, we will provide you with the return address. But please kindly understand that our return policy is that the buyer need to pay the return shipping fee. And it always cost more than 20 USD. Besides, as we need to issue refund to you when we receive the return unit which will take more than 20 working days."
Stay away and don't buy from them!
Customer service don't give s***
Customer service don't give s***. It took 2 months for the stupid pants to get here and is so cheap. They don't give refund or exchange.
I should read the reviews before buy anything. But I got the advertising on Facebook and they maked look so good.
No communication, very slow delivery.
Pants came - eventually.
Virtually no communication, tracking number was wrong. Took over 2 months to arrive - I thought I had been ripped off and actually started a fraud investigation with PayPal. They run small though - so now I have to run the same gauntlet again to exchange for the next larger size...
100% based in China, NOT USA. FYI: SIZES RUN SMALL.
Very poor company and customer service
Very poor customer service by this company. I purchased a belt and 2 xxxl pants on April 19, 2020 it took over 3 weeks and multiple requests for a refund before they finally provided a tracking number. I did not receive my product until June 11, 2020 after my package sat with US Custom’s for over a month. The XXXL pants were actual a Large in size. When I requested a refund I was told I would have to pay $20 to send them back before I was refunded. When I told them they needed to refund and send a return label on their dime they told me I could keep the pants and get a 10% refund for my troubles! I highly recommend staying far away from this company!
Advertised as USA company
Advertised as USA company. It is NOT a USA product; came from China. I only by clothing in this country due to sizing issues. I ordered two pair of pants thinking US product...nearly $70.00. Its a gift and unknown if fits at this time. I ordered in February to make sure I had by June. I finally received my package today, June 18, 2020 after demanding refund 3 times in the past 10 days!!! They repeatedly responded, "due to pandimic the order is being held in Customs". Many of my overseas orders have been delayed up to 30 days, none for 4 months!!! I have to mail to my son as they didn't come in time for me to hand deliver as planned in May. With a 14-day return time I'm betting if they don't fit i will not get a refund, either.
DO NOT BUY FROM THIS COMPANY!
Please read.
You know what they took two months to get here and costumer service sucks. I got the pants tho and they are great pants exactly to spec. So I give it like 3.5/5
Do Not buy from Clayban,
Do Not buy from Clayban,
I've just recived the items after 3 mouths way to small I've emailed 3 times to return them as you need a returns note no response!!!. no phone number to ring them please be aware.
Purchased items in March and had to get…
Purchased items in March and had to get my cc company involved. Fortunately the cc company was able to with hold payment and after almost 3 months my items miraculously showed up from China via CA. DO NOT BUY from this group as it is a scam and the items are not what they claim they are ....pants and tactical belts are low budget.
Ordered four pair of pants on April10…
Ordered four pair of pants on April10 2020. It is now June 16,2020 have not seen anything , I have emailed them several times , they send my fake tracking numbers DO NOT BUY ANYTHING FROM THESE PEOPLE
Actually.- 5 star this company is… -5 under 1
Actually.- 5 star this company is garbage since april I was order 2 par a pants. What I recive this Saturday jun 12. a par 5 dolars headphones 🎧 those people is a Frick stupeds . Don't wasted you time and money in this company is garbage.
I have had the same experience as…
I have had the same experience as others. They sent me tracking number in April and still have not received anything obviously they are crooks.
Misleading
These ads show planes you won't get. Very, very, misleading. DO NOT BUY from this company. Should be against the law !!
No Honor
WARNING BAD BUSINESS
Do not do business with this company .
It is a scam , they have no honor , and are bad business. After waiting for my order to show up my pants were too small after I contacted them they told me we cost me $20 the send them back. And they even suggested I give him away as a gift, or sell them to someone else .
BAD BUSINESS
Cannot write a review without putting 1…
Cannot write a review without putting 1 star in but this place should get a -1 star for all of there bullsthit excuses. Please read all reviews before you purchase anything these people are scammers. I have contacted my credit card company for a refund. 2 and half months is way to long.
It is a scam
It is a scam. Nothing was delivered. Once you order you are unable to contact the company
Horrible company
Horrible company. Doesn’t send anything but invalid tracking numbers and generic responses. Ordered in April and it is now June with nothing still.
Ordered pants April 13
Ordered pants April 13, 2020. They took my money and sent me bogus tracking number. B.S. replies to emails saying in the mail. Calling credit card company in the morning.
Wish I could give no stars
Wish I could give no stars. I’ll keep it short. Ordered pants on or about 4/5. Been emailing and getting BS answers. Scam Scam Scam! Do not order from this place. I put a curse on everyone involved in that scam business! Hope at least the curse gets delivered with satisfaction to me!
i ordered 2 pair of pant and its 2…
i ordered 2 pair of pant and its 2 months now still have not arrived also there tracking numbers are fake i called fedx to see if they could track the number and the lady said fedx tracking numbers have no letters in it.
scam scam scam please don’t not buy from them. lesson learned.
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