Clean and Coat Ltd Reviews 131

TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

If anyone is trying to get hold of clean and coat ltd they have changed their name to East Coast Exteriors the address is 54 Yarmouth Rd, Norwich NR7 0HE They haven't changed they are still ripping e... See more

Rated 1 out of 5 stars

We accepted a quote in March 2022 for a new patio, plus cleaning & renovating brick-weave paths, expecting it to be done in May. They finished in October 2022, having not completed anything fully. T... See more

Rated 1 out of 5 stars

Pleased to report that a cheque for full amount of my deposit received on 14 March. Followed by phone call from Sales Manager , Daniel, who apologised & arranged for my Legal Fees to be reimbursed... See more

Rated 2 out of 5 stars

This company needs avoiding because they don't complete works agreed but demand payment. Also their warranties they give aren't worth paper written on. I am going to report them to everyone i possibly... See more

Company details

  1. Double Glazing Installer

Information provided by various external sources

We carry out all home improvements including, but not limited to: Roof renovation, replacement windows, doors, conservatories, conservatory roofs, roof renovations, specialist wall coatings, roofline, EPDM flat roofs.


Contact info

2.1

Poor

TrustScore 2 out of 5

131 reviews

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Rated 5 out of 5 stars

Conservatory Renovation

Jay has just completed re-roofing our conservatory roof and replacing the exterior door. He made an excellent job in spite of the awful weather. The conservatory now looks amazing and is so much brighter inside.

November 29, 2021
Unprompted review
Rated 3 out of 5 stars

Good product, poor customer service

Good product, good workmanship, awful customer service from the office. No apology for failing to adhere to their own terms and conditions.
I had a new flat roof and some brick weave work. Both jobs done well with products that look good. Expensive, but stand your ground and the price comes down a long way from their first quote.
I then ordered a third job, loft renovation, but decided on reflection to cancel (well within the required 14 days). T’s & C’s state they will issue a refund of the deposit paid not later than 14 days after cancellation. After 2 chasers in fact they did not even date their refund cheque until 24 days after cancellation and it was sent with no word of apology for the delay. Not even when I emailed to confirm receipt and suggested an apology, just out of courtesy, was in order did I get one.
I’d also agreed for the 2 jobs I did have completed that Clean & Coat could have an advertising board for 8 weeks. After 10 weeks it is in position. Again, despite 2 requests to ask C&C when they intend to collect it, I have had no reply. I have now told them that if it is not collected in 7 days I’ll destroy it. What a waste.

November 28, 2021
Unprompted review
Rated 5 out of 5 stars

Would definitely recommend them

Would definitely recommend them - they did a very professional job cleaning the roof which now looks like new. They always arrived on time and at the end of the day left everything tidy and clean.

October 9, 2021
Unprompted review
Rated 5 out of 5 stars

Great exterior paint job

They did a treated coat on the exterior of the house. (Threw in a cleaned patio too!) Really good job with minimum fuss, looks lovely, and friendly guys!

September 20, 2021
Unprompted review
Rated 5 out of 5 stars

Roof Cleaned and Coated

We had our roof cleaned and coated and could not be more happy with the result. Originally the roof was completely covered with moss etc and when the job was completed it looked amazing like a new roof. The care and attention to detail was first class. Dave was hardworking, helpful and friendly, as was Daniel his assistant. Tidying up afterwards and putting in all the little touches which made the finished result perfect. We could not praise the Company enough. Roger and Glynis Barney

August 24, 2021
Unprompted review
Rated 5 out of 5 stars

We have recently had a new warm roof…

We have recently had a new warm roof put on our kitchen/diner extension and this was followed by a glass roof for our conservatory. I can categorically say that a first class job was done on both. The work was 1st class and this was all down to Jay the fitter who worked like a Trojan. I would recommend this company to anyone who wants a perfect job. Thank you C&C and thank you Jay.

August 14, 2021
Unprompted review
Rated 5 out of 5 stars

Ardi and Alex

Ardi and Alex have just finished cleaning and coating my roof. It looks fantastic. Ardi worked really hard to make sure everything was right. A little bit of repointing was done and all the gutters and fascia cleaned. They cleared up as they went along and left the property neat and tidy when they had finished. A great job, well done lads.

August 12, 2021
Unprompted review
Rated 5 out of 5 stars

Good job well done

Just had our chalet bungalow roof cleaned and coated. Very good service and very pleased with the result. Special mention for Ardi, he worked like a Trojan in boiling temperature on Saturday.....he is a top bloke and brilliant at his job.

July 19, 2021
Unprompted review
Rated 5 out of 5 stars

First class job!!

Just had our bungalow texture coated then painted. A great job, no problems. Some other driveway work done in this area, all look good. Very friendly staff and helpful. Would recommend to anyone.

July 18, 2021
Unprompted review
Rated 5 out of 5 stars

Another top job!

After the work we had done back in May, we decided to go ahead with Clean & Coat to replace our outdated flat roof and they did a great job, yet again. Thank you guys, top service all round

June 30, 2021
Unprompted review
Rated 5 out of 5 stars

We recently had our house and garage…

We recently had our house and garage roof cleaned and coated by friendly and efficient, Dave and Matty…. An excellent job !
The cleaning was done in very heavy rain all day until late , the coating done in roasting hot sun with no complaints and to an excellent standard. Nothing we asked of them was too much trouble and our property was left in a clean and tidy manner. We are more than pleased with the result ! Michael &. Anita.

June 11, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent work

David and Matty have just finished cleaning and coating our roof. It is a terrace house with a steep roof (covered in moss) which makes access difficult. They did a wonderful job, clearing up all the cleaning mess and applying 2 coats of sealant in extremely hot weather. They were professional, polite and did excellent work.

June 2, 2021
Unprompted review

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