Clear Crystal Reviews 

71
•
TrustScore 2.5 out of 5

2.6

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Rated 3 out of 5 stars

Bracelet fell off on day one. I received a fast response from the company who have issued a refund, which is appreciated hence the extra star rating.

Rated 5 out of 5 stars

I mistakenly sent my order to my old address and Clear Crystal replaced it without question. I love the jewellery adverts too the jewellery is fine on me and im nickel sensitive just avoid strong cle... See more

Rated 1 out of 5 stars

A disgraceful service !!! I have ordered 3 items x2 crackers and an Advent calendar one set of crackers has NOT arrived and is now 2 weeks late I have written to them twice and all they give is a bun... See more

Rated 1 out of 5 stars

My wife made a £40 order 15 days ago. She has never had any correspondence from company, however her PayPal has confirmed that the payment has been received. She has emailed the company three times, w... See more


Contact info

2.6

Poor

TrustScore 2.5 out of 5

71 reviews

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No recent history of asking for reviews

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2.6

All reviews

(71)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

I ordered a tennis bracelet

I ordered a tennis bracelet , and some earring backs , I am absolutely blown away with them and my Free gifts , I had a call on friday to say that only one pair of the earring backs had been sent out and not 2 pairs so to expect another parcel which arrived today , the quality is second to none , I received a beautiful necklace and 2 pair of earrings as my Free gift , the tennis bracelet is stunning and excellent quality , I will be ordering again from this company they couldn't Help enough , well done clear crystal , and thank you .

Dawn Andrews.

May 11, 2021
Unprompted review
Rated 3 out of 5 stars

So far, not so good...

Ordered the Christmas crackers and haven't opened them so the quality remains to be seen. However, the free gift, a very sweet bracelet, snapped immediately I unclasped it. I'm really hoping the quality of the cracker gifts is better than the bracelet.

April 15, 2021
Unprompted review
Rated 1 out of 5 stars

Such a disappointment

The quality of the products is very poor absolutely not worth the £60 plus I spent on Christmas crackers brooches earrings and a necklace . I believed the spiel that said the prices were 70% off never never! The necklace is so very fine and weightless it could never be worn , nothing looks or feels like quality. I made a big mistake here !

April 10, 2021
Unprompted review
Rated 5 out of 5 stars

I ordered a silver diamonte ring which…

I ordered a silver diamonte ring which was lovely however my free gift was a rose gold necklace well I was hoping for the diamonte bangle so I could give both as a present but I myself and people I know do not wear rose gold so the free gift was useless to me I would expect if your getting a free gift then the free gift should be in the sane colour metal that you ordered your jeweller in as if I like rose gold then I would have ordered my jewellery piece in the rose gold colour. Maybe it's something that could be looked at.

April 8, 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant company

I ordered one of the Mother’s Day packs with a bracelet and I was amazed how quick it turned up just 2 days after ordering.
I would definitely recommend to anyone who’s thinking of ordering.
Beautiful items too I will be using again.

March 3, 2021
Unprompted review
Rated 5 out of 5 stars

Beautiful gift set

I ordered the blue diamond heart pendant and earrings gift set for my mom for mother's days they arrived 2 days later and they are absolutely beautiful came with a gift box and a free beautiful necklace that my daughter has decided she wants absolutely fantastic for the price will definitely be ordering again.

March 2, 2021
Unprompted review
Rated 5 out of 5 stars

I ordered a Christmas box in the sale…

I ordered a Christmas box in the sale after Christmas which came with 5 amazing items. I bought these on a whim from a Facebook add which I don't usually do but am so glad I did. The items were amazing and beautiful and an added bonus of some of my fav chocolates to go with. Will definitely be ordering again.

February 13, 2021
Unprompted review
Rated 5 out of 5 stars

Very happy

Very pleased with my items I received, only ordered Wednesday received Thursday, ordered again same day received them today 12/2/21 very happy will be buying again 😍

February 12, 2021
Unprompted review
Rated 5 out of 5 stars

Great Service

I ordered the Valentine's crackers late on Tuesday evening and they arrived today with a free gift and a scratch card. I won't be opening them until tomorrow but very efficient service.

February 12, 2021
Unprompted review
Rated 1 out of 5 stars

Terrible service have been waiting 2…

Terrible service have been waiting 2 weeks for goods email address to contact Them does not work correspondence returned as unavailable have written sending it via recorded delivery will raise a refund with my bank
Do not use them

January 5, 2021
Unprompted review
Rated 1 out of 5 stars

No Customer Service at all

Ordered a Christmas 'Luxury' Gift box for my wife, to include a mystery free gift. Received one small item with a couple of chocs and a flimsy flat pack piece of card. I was embarrassed to even give it to my wife. Emailed the company four times and tried to call more than several times to no avail. Sorely disappointed and do not recommend anyone ever do business with them.

January 5, 2021
Unprompted review
Rated 1 out of 5 stars

Not worth the money

Not worth the money. The crackers description says 3 male 3 female gifts and it also gives the box gives impression that there are 6 different gifts. I ended with 4 pairs of earrings and 2 pens. Very disappointed and not impressed.

December 31, 2020
Unprompted review
Rated 1 out of 5 stars

I ordered before 20 December and have…

I ordered before 20 December and have still not received any of my £56 order! Very disappointed. My account details say completed but clearly this is not the case. Have emailed them a few times no response from them as yet. Do not order from this company.

December 31, 2020
Unprompted review
Rated 1 out of 5 stars

Awful

Awful. Ordered crackers and a chocolate pack on the 19th Dec
It stated I would have before Christmas but guess what. No delivery. Really wish I had read some of these reviews before spending £47.
Please don't use this company as its a scam.

December 26, 2020
Unprompted review
Rated 1 out of 5 stars

Don’t get scammed

This site sell you there products but don’t deliver and deny having received any orders
They told me that it was not there products .
Clearly it is and now won’t even speak to me. I ordered 2 boxes and still they deny it.
If they were any kind of reputable company they would try to resolve .

December 19, 2020
Unprompted review

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