Bracelet fell off on day one. I received a fast response from the company who have issued a refund, which is appreciated hence the extra star rating.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I mistakenly sent my order to my old address and Clear Crystal replaced it without question. I love the jewellery adverts too the jewellery is fine on me and im nickel sensitive just avoid strong cle... See more
A disgraceful service !!! I have ordered 3 items x2 crackers and an Advent calendar one set of crackers has NOT arrived and is now 2 weeks late I have written to them twice and all they give is a bun... See more
My wife made a £40 order 15 days ago. She has never had any correspondence from company, however her PayPal has confirmed that the payment has been received. She has emailed the company three times, w... See more
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very dissappointed with crackers
Very dissappointed with crackers, definitely not worth the money I payed. Was at least expecting a nice necklace from what they show on box and what they showed in video. and most definitely not worth £99 from what they say in first place. From the things I received in crackers they would not add upto the price I payed.
I would never buy from these again
Certainly not worth the money for the…
Certainly not worth the money for the crackers at £29.99. Disappointed at this price, if I’d paid £99 for them I’d have gone mad.
Even at £29.99 you expect the cracker itself to be good quality, these are flimsy lightweight no better than a supermarket cracker and Ive taken a peak and the contents aren’t any better if I’m honest
Really disappointed
Received my Christmas crackers today…
Received my Christmas crackers today really pleased with them they are lovely will look lovely on dinner table on Christmas Day thank you
Its a Scam
Just had a delivery from the company and no jewellery was sent just some lindt chocolates, a empty gift box and red tissue paper.
Now reading the reviews it seems like a scam. I have emailed and will get in touch with my bank and PayPal.
Lovely ring and crackers will look…
Lovely ring and crackers will look forward to opening them on Xmas day
No correspondence whatsoever. Very poor
My wife made a £40 order 15 days ago. She has never had any correspondence from company, however her PayPal has confirmed that the payment has been received. She has emailed the company three times, without response, and has called over 30 times only for the call to ring out. Customer service seems non existent.
NO SIGN OF ORDER ....
No sign of order and despite numerous phone calls and email, no response either. Is this a real company?!
Wonderful company great customer …
Wonderful company great customer service. Ordered some beautiful Swarovski festive table crackers for the 3rd year!
Will just take your hard earned money
Items never show up terrible customer service feel completely scammed
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








