Clear Crystal Reviews 

71
•
TrustScore 2.5 out of 5

2.6

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Rated 3 out of 5 stars

Bracelet fell off on day one. I received a fast response from the company who have issued a refund, which is appreciated hence the extra star rating.

Rated 5 out of 5 stars

I mistakenly sent my order to my old address and Clear Crystal replaced it without question. I love the jewellery adverts too the jewellery is fine on me and im nickel sensitive just avoid strong cle... See more

Rated 1 out of 5 stars

A disgraceful service !!! I have ordered 3 items x2 crackers and an Advent calendar one set of crackers has NOT arrived and is now 2 weeks late I have written to them twice and all they give is a bun... See more

Rated 1 out of 5 stars

My wife made a £40 order 15 days ago. She has never had any correspondence from company, however her PayPal has confirmed that the payment has been received. She has emailed the company three times, w... See more


Contact info

2.6

Poor

TrustScore 2.5 out of 5

71 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.6

All reviews

(71)

4 reviews in the last 12 months

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Rated 1 out of 5 stars

Very dissappointed with crackers

Very dissappointed with crackers, definitely not worth the money I payed. Was at least expecting a nice necklace from what they show on box and what they showed in video. and most definitely not worth £99 from what they say in first place. From the things I received in crackers they would not add upto the price I payed.
I would never buy from these again

December 17, 2020
Unprompted review
Rated 1 out of 5 stars

Certainly not worth the money for the…

Certainly not worth the money for the crackers at £29.99. Disappointed at this price, if I’d paid £99 for them I’d have gone mad.
Even at £29.99 you expect the cracker itself to be good quality, these are flimsy lightweight no better than a supermarket cracker and Ive taken a peak and the contents aren’t any better if I’m honest
Really disappointed

December 5, 2020
Unprompted review
Rated 1 out of 5 stars

Its a Scam

Just had a delivery from the company and no jewellery was sent just some lindt chocolates, a empty gift box and red tissue paper.

Now reading the reviews it seems like a scam. I have emailed and will get in touch with my bank and PayPal.

October 12, 2020
Unprompted review
Rated 1 out of 5 stars

No correspondence whatsoever. Very poor

My wife made a £40 order 15 days ago. She has never had any correspondence from company, however her PayPal has confirmed that the payment has been received. She has emailed the company three times, without response, and has called over 30 times only for the call to ring out. Customer service seems non existent.

December 15, 2017
Unprompted review

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