Clear Choice Mortgages Reviews 

365
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 30 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional support, going above and beyond to provide advice and reassurance throughout complex processes. Many highlight the personalized and stress-free service, noting the team's professionalism, commitment, and attention to detail. People appreciate the quick response times and the clear communication, making them feel at ease and well-informed. Reviewers frequently mention the company's ability to find the best solutions, even for complex situations, and their willingness to listen to individual needs.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, knowledge, and... See more

Service

People report positive experiences with service, consistently highlighting its reliability and... See more

Customer service

Users describe positive interactions with customer service, highlighting that representatives consistently go... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is my 3rd time using Andy’s services in getting me the best mortgage and that’s exactly what he does. Always goes above and beyond, gives great advice, reassurance, puts you at ease through t... See more

Rated 5 out of 5 stars

I honestly can’t thank Andy enough. He made the whole buying process so simple and stress-free — I would’ve been completely lost without him. He was incredibly kind, explained everything clearly, and... See more

Company replied

Rated 5 out of 5 stars

Andy went above and beyond to help us during our (very long) search for our first home. He provided us with several updated DIPs within hours of requesting, and helped us get an updated mortgage deal... See more

Company replied

Rated 5 out of 5 stars

Clear Choice Mortgages was incredibly professional, attention to detail and went above and beyond to support me in getting a mortgage. THE EXTRA MILE! Even when I received a mortgage offer and needed... See more

Company replied


Company details


Contact info

5.0

Excellent

TrustScore 5 out of 5

365 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(365)

29 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Knowledgeable, efficient and very helpful

Andy Nield has helped us out now on three occasions. The first time was back in 1999 when we purchased our first home. I can honestly say with each home transition having Andy by our side, to help us secure the best mortgage product for us has been incredibly valuable. Andy is extremely proficient in this area of expertise and efficient in his work. He takes the time to listen to ALL your needs and really works with you to get the right product for you. I would recommend Andy Nield to anyone looking to secure a mortgage whatever your circumstances. Thank you Andy!

February 2, 2024
Unprompted review
Clear Choice Mortgages logo

Reply from Clear Choice Mortgages

Dear Ruby, thank you for taking your time to leave this positive review. It is always a pleasure to help existing clients who return to us. So, thank you again, best wishes, Clear Choice Mortgages.

Rated 5 out of 5 stars

Amazing service

3rd time using Clear Choice Mortgages and as usual, honest advice with clear options and transparent process.

March 27, 2024
Clear Choice Mortgages logo

Reply from Clear Choice Mortgages

Dear Dalius, thank you for talking the time to leave this positive review, as always a pleasure to help customers who have used us before. Best Wishes Clear Choice Mortgages.

Rated 5 out of 5 stars

Incredible service. Extremely knowledgeable.

Andy at clear choice is amazing. He’s helped me with multiple mortgages over the last few years and always give me amazing guidance and explanation of what’s available. Highly highly recommend.

March 27, 2024
Clear Choice Mortgages logo

Reply from Clear Choice Mortgages

Dear Sam, thank you for taking the time to leave this positive review and for letting Andy help you again with your mortgage needs. Best wishes, Clear Choice Mortgages.

Rated 5 out of 5 stars

Quality service from Andy every time

Quality service from Andy every time. I would not hesitate to recommend Andy for anyone who is looking for a mortgage.

March 27, 2024
Clear Choice Mortgages logo

Reply from Clear Choice Mortgages

Dear Steve, thank you for letting Andy help you with your mortgage needs, also for using our services again, it is really appreciated. Best wishes, Clear Choice Mortgages.

Rated 5 out of 5 stars

Great Service Throughout

I've had nothing but positive experiences using Clear Choice Mortgages, specifically Eric. I have used his services for the past few years and he has always gone above and beyond. I appreciate that he takes the time to see you personally to really explain everything and understand your situation. He makes the whole process seemless, responds quickly and has always managed to get the mortgage I need. I would highly recommend and I will continue going back to Eric.

February 20, 2024
Clear Choice Mortgages logo

Reply from Clear Choice Mortgages

Dear Chris, thank you for taking the time to leave this positive review about your experience with Eric. Also for returning to use our services, it is really appreciated. Thank you, Clear Choice Mortgages.

Rated 5 out of 5 stars

I've been a loyal customer of Clear…

I've been a loyal customer of Clear Choice Mortgages for over two decades, and I can't recommend them highly enough. Every time I've needed their services, they've delivered with precision and expertise. Clear Choice Mortgages consistently goes above and beyond to ensure their clients receive the best possible terms and rates. Their professionalism, reliability, and personalized approach make them the clear choice for anyone seeking mortgage assistance. After 20 years of exceptional service, I wouldn't trust anyone else with my mortgage needs.

February 1, 2024
Unprompted review
Clear Choice Mortgages logo

Reply from Clear Choice Mortgages

Dear Alex, thank you for your loyalty and great comments. It is always a pleasure to help return clients with their mortgage and protection needs. Thank you again and best wishes, Clear Choice Mortgages.

Rated 5 out of 5 stars

Fantastic service

The advice and service Andy gave us during our house buying process was fantastic. Right from the start he went through the process with us step-by-step, explaining everything as he went. He then supported us throughout the whole process, right up to completion day to make sure everything was going well. Would thoroughly recommend using Andy and Clear Choice Mortgages.

January 10, 2024
Unprompted review
Clear Choice Mortgages logo

Reply from Clear Choice Mortgages

Dear Jake, thank you for taking the time to leave this positive review. We appreciate you letting Andy help you and wish you all the best in your new home. Thank you Clear Choice Mortgages.

Rated 5 out of 5 stars

100% recommend

First class help, always there when needed and answered all our questions promptly.

January 18, 2024
Clear Choice Mortgages logo

Reply from Clear Choice Mortgages

Dear Ash, thank you for letting us help you with your mortgage and for taking the time to leave this positive review. We look forward to helping you again in the future. Thank you Clear Choice Mortgages.

Rated 5 out of 5 stars

Amazing Service by Andy Neild

Excellent communication, patience and support from Andy from Clear Choice to guide us through the process to re mortgage our house . He always responded my emails on time, he was so supportive and helped me get the best rates 3 times .We are delighted and would highly recommend Andy Neild and Clear Choice Mortgages . Dear Andy ,thank you for your professionalism and support, we will be in touch next time you are needed!

January 18, 2024
Clear Choice Mortgages logo

Reply from Clear Choice Mortgages

Dear Rumen, thank you for taking the time to leave this positive review. We are always happy to see clients return and look forward to helping you again in the future. Best wishes Clear Choice Mortgages.

Rated 5 out of 5 stars

Happy customer.

Andy at clearly choice mortgages is always so helpful I've been with this company for 5/6 years & i wouldn't use any other company. Andys expertise is fantastic & nothing is ever to much problem always there to answer any questions .

January 18, 2024
Clear Choice Mortgages logo

Reply from Clear Choice Mortgages

Dear Jackie, thank you for letting us help you with your mortgage and for taking the time to leave this positive review. We are always happy to see clients return and look forward to helping you again in the future. Best wishes Clear Choice Mortgages.

Rated 5 out of 5 stars

I highly recommend this company

I highly recommend this company. Andy Nield is a very professional and highly experienced worker who helped me to find a good mortgage offer and assisted me through the whole process to buy a house as being a first time buyer I know nothing about it.

November 20, 2023
Clear Choice Mortgages logo

Reply from Clear Choice Mortgages

Dear Shelly, thank you for taking the time to leave this positive review and for letting Andy help you with buying your first home. We wish you all the best in your new home and look forward to helping you again in the future.

Rated 5 out of 5 stars

Clear Choice Mortgages provides caring, professional help

I first met Andy when I took out my mortgage in the early 2000s, so last year when I needed advice handling an urgent house-related matter I didn't hesitate to contact him. Just as before, he guided me through the process - providing not just options but tangible help as well. All through the process, Andy took the time to ensure the issue was dealt with properly- I couldn't have navigated the process of this house insurance matter without his professional, expert help. Thank you, Andy.

November 28, 2023
Unprompted review
Clear Choice Mortgages logo

Reply from Clear Choice Mortgages

Dear Zora and Millicent, it is really appreciated that you have taken the your time to leave this positive review. As always a pleasure to help and Andy looks forward to helping you again in the future. Best wishes Clear Choice Mortgages.

Rated 5 out of 5 stars

Great service

Friendly, quick, reliable service.

November 30, 2023
Clear Choice Mortgages logo

Reply from Clear Choice Mortgages

Hi Alli thank you so much for taking the time to leave this positive review and letting us help you with your mortgage. Best wishes Clear Choice Mortgages.

Rated 5 out of 5 stars

Excellent service

Excellent service. Andy was able to explain my options clearly and was always available throughout the whole process. I highly recommend.

November 24, 2023
Clear Choice Mortgages logo

Reply from Clear Choice Mortgages

Dear Rob, thank you so much for letting us help you with your mortgage and taking the time to leave this positive review. We look forward to helping you again in the future. Best Wishes Clear Choice Mortgages.

Rated 5 out of 5 stars

Would highly recommend.

Andy provided clear guidance and transparency throughout the whole process, and was always at hand to answer any of our questions.

No matter how big or small a problem, Andy always did what he could to resolve this, and make us feel at ease. This was particularly relevant given we were first time buyers!

We could not have asked for better service and would highly recommend him to anyone. Thank you.

October 20, 2023
Clear Choice Mortgages logo

Reply from Clear Choice Mortgages

Dear Harry thank you for leaving this positive review and for letting us help you with your purchase. We wish the all the happiness in your new home and look forward to helping you again in the future. Best Wishes Clear Choice Mortgages.

Rated 4 out of 5 stars

We was recommended for clear choice…

We was recommended for clear choice mortgages by a friend .
We would recommend Andy 100% . Andy guided us through the whole process and answered all our questions promptly.
Andy really took the time to explain our questions that at times might have been very simple .
Very professional.

October 20, 2023
Clear Choice Mortgages logo

Reply from Clear Choice Mortgages

Dear Sarah, thank you for letting Andy help you with your mortgage and for taking the time to leave this positive review. Best Wishes Clear Choice Mortgages.

Rated 5 out of 5 stars

Fantastic experience

Fantastic experience, Andy really helped me the whole way through and provided an excellent service. Andy went above and beyond to help me as a first time buyer and I wouldn’t go elsewhere. Would highly recommend!

October 19, 2023
Clear Choice Mortgages logo

Reply from Clear Choice Mortgages

Dear Luke thank you for taking the time to leave this positive review. We are pleased have been able to help you with your purchase and look forward to helping you in the future. Best Wishes Clear Choice Mortgages.

Rated 5 out of 5 stars

I was reccommended clear choice…

I was reccommended clear choice Mortgages by a work colleague who purchased their first home within the last 12 months. We are also buying our first home and have little to no understanding of the process of buying a house.
Eric has been absolutely fantastic, he's kept it simple, is straight talking and has made the while process do far seamless. Eric has delivered on everything offered and on time. We'll be returning to Eric when our mortgage is due

October 20, 2023
Clear Choice Mortgages logo

Reply from Clear Choice Mortgages

Dear Hazel, thank you for taking the time to leave this positive review about your experience with Clear Choice Mortgages and particularly Eric. We will pass your comments on and look forward to helping you again in the future. Best wishes and thank you Clear Choice Mortgages.

Rated 5 out of 5 stars

Brilliant and friendly service from…

Brilliant and friendly service from Eric, always on hand to help with queries. This is the second time we have used his services and it won’t be the last, we won’t use anyone else.

September 29, 2023
Clear Choice Mortgages logo

Reply from Clear Choice Mortgages

Dear Mr Roper, thank you for taking the time to leave this positive review about Eric and for choosing us to help you again with your mortgage. We look forward to helping you again in the future, best wishes Clear Choice mortgages.

Rated 5 out of 5 stars

Highly Recommend

Eric left no stone unturned in his effort to find me a mortgage, at 1 point I thought it was going to be disappointing news for me, and I was close to resigning myself to start looking for another property to rent, but then Eric came up with the goods, to end all hope of ever renting again.
Thanks once again Eric for your professionalism in the mortgage industry.

September 28, 2023
Clear Choice Mortgages logo

Reply from Clear Choice Mortgages

Dear Olly thank you for taking the time to leave this positive review about Eric. Also, thank you for choosing us to help you with your mortgage, we look forward to helping you again in the future, best wishes Clear Choice mortgages.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look