Click Car Parts Ltd Reviews 

After ordering a part via eBay this item has never been received. Clickparts were not interested in assisting with resolving this, would not contact the courier to help, we are now left with no part a car which needs to be repaired and out of pocket. Customer Service does not exist at Clickparts.

Bought a battery, came next day.

Fantastic

CLICKCARPARTS MY COMPLAINT ON TRUSTPILOT

I Bought a top of the range EXIDE battery from their eBay store at full price.

Just after receipt of the battery, I was in hospital and then bed bound for a couple of weeks, and so it was not fitted until 4, 5 , 6 weeks later.

During this time, my son trickle charged it in the garage weekly or so, so that it was not being abused. As I have always done.

From almost every day use, as is my normal travel and which no battery has ever let me down, it has suddenly stopped working. They refuse to exchange it under the 4 year warranty,

Over my almost 60 years driving, most as an advanced driver, and many first time passes teaching driving, I have never abused any car, and if the cranking is slow, one charge is carried out and then battery immediately replaced.

I am classed as a disabled RAF war pensioner with mobility issues, so after the 1 charge did not help this week, I Had a local mechanic check the battery.

It immediately showed low voltage, indicating a cell or more had died. As it has 2 years left on the warranty, I first explained to EXIDE the above and they said it was within the warranty guides and I should contact Clickcarparts for a replacement.

Click Car Parts will not accept EXIDEs recommendations, making false statements, WHY DID YOU NOT CHARGE IT EVERY 2 WEEKS. "" WHAT ARE THEY TALKING ABOUT? I never claimed this at all "

This is absolute nonsense as no battery needs this, and as above, It was trickle charged weekly from when new, also when I was not able to use my car for over a week.

I explained to Click, that I am no where near a bus stop and the car is my only means of shopping, hospital visits, my regular general journeys and visiting my 98 year old disabled mother almost 100 miles away, by the way the remaining widow of Bomber commands 55000 losses, . They have chosen to ignore this and refuse to change the battery under the 4 year warranty.

STAY AWAY FROM THESE TWISTERS

Ordered Battery did not arrive changed delivery date from next day (48hrs) to 3 > 5 days. Still did not get it and pushing for refund. 3 weeks to get refund, Asolutely Hopeless.
Got another company and got battery within 23hrs.

Hopeless delivery service,TNT booked a slot for today and then cancelled as item not collected.Ignores emails and does not answer phone.

Sells crap battery jumpers And company made it don’t reply either item that faulty Battery gauge after 4 months and expects me pay return postage costs and can’t even buy equivalent item for same cost now. Should leAst offer partial refund if I supply video proof.

I bought an item for my vehicle and that was ok. 3 stars because I am not so happy.

I ordered a Exide battery of the part number I wanted.
It arrived well packed and within 25 hours
Havent tried it yet so assume it is OK.
No Complaints

Didn't receive part I ordered and paid for, they simply just do not care.
Looking at all the other similar stories this company needs closing down.

Believe the 1* reviews around the web and avoid like the plague

DO NOT USE THIS COMPANY. THEY DO NOT HAVE THE DECENCY TO ANSWER THE PHONE AS IT ALWAYS ENGAGED EVEN OUT OF TRADING HOURS.
I ORDERED A BATTERY WHICH WAS DELIVERED THE FOLLOWING DAY LATE PM, VERY IMPRESSIVE.
I UNPACKED THE BATTERY THE FOLLOWING DAY, PACKAGING WAS EXCELLENT BUT WHEN INSPECTING THE BATTERY WHICH WAS IN A SEALED PLASTIC BAG THERE WAS SULPHURIC ACID SWILLING IN THE BOTTOM. I IMMEDIATELY TELEPHONED BUT WAS MET WITH ENGAGED, I KEPT TRYING OVER 24 HOUR PERIOD BUT COULD NOT GET THROUGH. I SENT AN EMAIL STATING THE PROBLEM AND RECEIVED THE FOLLOWING LESS THAN HELPFUL REPLY;
“The battery it not kept upright will leak from a breather hole on the top/side of the battery.”
THE BATTERY WAS DELIVERED UPRIGHT AND STAYED THAT WAY WHEN I OPENED IT.
I SENT A REPLY BUT 24 HOURS LATER NO REPLY AND STILL ENGAGED SIGNAL.
TWO MORE EMAILS SENT BUT NO REPLY.
VERY, VERY DISAPPOINTED, IT ALSO SEEMS EVEN THOUGH AN EBAY STORE THEY CANNOT HELP.
BUYER BEWARE!

AVOID AVOID AVOID,

Brought a brand new backbox off these and it leaks, there customer service is an absolute joke, of you ask me the parts they sell ain’t fit for purpose, they must be selling some Chinese copy rubbish, Have a bad feedback for a reason, I just wish I researched them before buying, but I do have one thing to thank them for, I’ll always make sure I research a company before I buy from them, Karma will get this company,

Worst experience ever had on ebay, paid £85.99 for an item that never showed up, Tracking information said left in safe place but i was in all day and never had anything delivered nor a card through letterbox. asked where this "safe" place was but never got an answer, Ebay would not refund as item was recorded as being "delivered" so closed the case. Click Car Parts simply would not entertain it or look into it, all they did was supply tracking information showing item delivered. I get items delivered all the time and never had a problem just with these guys and looks like I am not the only one. never one to leave bad feedback but this time it is well deserved. You can`t even call them to discuss matters as there is no telephone number...I wonder why! I`m £85.99 out of pocket and no explanation.

ABSOLUTE RUBBISH COMPANY

Customers please avoid at all costs spend more and use someone else sent a faulty battery back and won't refund me or answer my messages they will rip you off avoid

Ordered a timing chain kit on a Wednesday afternoon and paid for next day delivery. I was hoping for item to arrive on Friday or at latest Saturday morning. In short it actually arrived on the following Tuesday afternoon. In the meantime I desperately needed the car back on the road so purchased one from a local motor factor. When the one I ordered did arrive I immediately started a return request. It is now 10 days later and I haven’t heared a thing from them. Their phone is constantly engaged and the chat helpline is never on line. I will succeed in the end but save yourself a lot of hassle and look else where.

Easy to use site. Ordered new brake drums at a good price for my Focus at 2.00pm ish and they arrived around 8.30am next morning, very quick.
I had a question i wanted to ask before i tore open the packaging, so i sent a message via their site, i got a helpful answer emailed to me within 10mins. Very good.

Bought a wishbone from their ebay shop for a kia sportage in March, fitted it in April and now 11July the car has failed its mot as one of the bushes has collapsed, they want me to return the faulty part for an exchange, and ave to pay the postage, as well as paying the mechanic again to replace their defective part, plus be left with a car with no wishbone till the replacement arrives, not to chuffed to say the least.

Ordered a battery charger from Click Car Parts what a disappointment this company is, the item never turned up and i emailed them a few times with no response and there phone is ALWAYS busy ended up making a claim through paypal STAY AWAY CUSTOMER SERVICE SUCKS.........

DO NOT ORDER FROM THEM . THEY GET THE ORDER WRONG THEN YOU ARE FORCED TO CONTACT THEM VIA A 0844 NUMBER WHICH THEY CHARGE PREMIUM RATE FOR .. DISGUSTING COMPANY NO SERVICE NO CARE FOR CUSTOMER ...

BET THEY VOTED FOR TERESA THE LIEING THIEVES

Ordered my exhaust parts late Tuesday afternoon. was told it could be Thursday or Friday before I received them. Items arrived at 14.30 on Wednesday. Only problem, why I put 4 stars, was the delivery did not allow my aged parents enough time to answer the door. The items where left with next door neighbour. Excellent service and a very reasonable cost. Will try them first for parts in future.

Marie Ibstock branch

Very satisfied with the service and helping me get my new car. Thank you very much Marie Ibstock.