This company is now trading on eBay. I recently made a purchase with them, they showed 10 items available, and had them discounted. 3 days after placing my order, they contacted me to say they coul... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Sells crap battery jumpers And company made it don’t reply either item that faulty Battery gauge after 4 months and expects me pay return postage costs and can’t even buy equivalent item for same cost... See more
Bought a battery from click car parts through amazon marketplace. The battery failed after 10 months.These batteries have a 12month warranty which should be honoured by the seller according to the man... See more
Ordered a timing chain kit on a Wednesday afternoon and paid for next day delivery. I was hoping for item to arrive on Friday or at latest Saturday morning. In short it actually arrived on the followi... See more
Company details
Contact info
Gladstone Buildings, The Broadleys, S45 9JP, Chesterfield
- 0871 297 5000
- info@clickcarparts.co.uk
- clickcarparts.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great
Lynett was great help done very thing she could would definitely recommend this company great staff and great help
DO NOT USE
Put in my registration, so I got the right parts. they sent the wrong parts and now want to charge a 50% handling charge. I did buy a while ago, but they were still not fit for purpose and are useless. I ordered from Euro Parts at the same time and they said they would take them back ( EuroParts sent the right items, but I just wanted to find out).
Customer Service not as good as competitors
I took a look at buying an Exide car battery from this retailer from their eBay shop. I wanted to phone and ask a few questions, but the number was an 0844 number, which is premium and costs money, so I phoned the next nearest ebay competitor (generaltraffic) on ebay selling the same battery for only 1p more, as their phone number is free.
In addition, Click Car Parts has a lot of negative feedback of sending the wrong product, sending it late and not dealing with returns in a generous and easy fashion. Therefore I chose to order from generaltraffic instead.
Not Satisfied
I have tried over the last two days via e mail on the website, left a phone message and through the interactive messaging on your website and nobody has called me back. Customer Service and communication is certainly not your strong point

Reply from Click Car Parts Ltd
Nice Cat
Good solid quality item for my Peugeot 106 at a great price too. Fast reliable delivery would recommend Click parts to any one wanting a quality product at very competitive prices and peace of mind reliable delivery. Will definitely use Click For parts again.
Thank You
KS
amazing speedy brilliant
Next day delivery as promised. Would highly recommend.
service provied sa promised
service was good although despite my order confirmation coming through prior to 3:00pm, the order was not in fact despatched until the following day. With the bank holiday weekend also in the way, this meant the goods arrived on the following Tuesday instead of the hoped for Friday. Next time I will order well advance of the 3:00pm deadline.
Problems to supply a shock absorber paid and no response to requests !
Problems to supply a shock absorber paid and no response to requests!
Where is my order?
Where is my money?
Pathetic !

Reply from Click Car Parts Ltd
Quick delivery, the right parts, all at a good price.
I do not do Paypal / Ebay, so finding someone who accepts Debit cards, and supplies the right parts was a bonus. Excellent service. I shall certainly order from this company again.
Reasonably good supply, absolute rubbish communication
Whilst the quality of parts and the reasonable speed that they despatch things, they are absolutely c**p in communication. I attempted to contact them online before I ordered the parts to confirm what they were what I needed...no reply whatsoever even though the 'advisor' was online each time. Since receiving the parts, which were different to what I ordered, I have attempted to contact them by email and as yet have had no reply. As I was made redundant I have no income and a sick wife to look after so I cannot afford to ring their non-geographic telephone number and try to do all my business online, so I am very unimpressed and quite annoyed when people just ignore you. Shame really, looks like a good supplier otherwise.

Reply from Click Car Parts Ltd
Nothing wrong just some unusual.
I'd e-mailed them about some things about delivery that (in my opinion) were unusual.
Just opinion.
*
And was very surprised that company staff reacted on that SERIOUSLY as to a noticed weak points in their system.
As I can see from conversations they are going to make their service running smooth without any narrow places. They are in process of further development with idea to make their whole system even more friendlier and convenient to customers.
*
They are not dreaming, they are DOING that!
First results I'd noticed even now.
*
Without any doubt I can recommend this company to everybody who is looking for reliable, polite and (quiet!) money saving shopping.
I wouldnt recommend ordering from here
There are many companies offering the same as click car parts ltd. I find it unacceptable that they don't check the parts before despatch. I spent a lot of money and I'm shocked to think this company does not check the parts that they send out. Gaskets are essential when changing parts. My vehicle is booked in on Monday in accordance to my heavy work schedule. Now how can I have the part fitted with the missing gaskets? I find it very difficult to refer to friends or family.
Best price around for kit, fast postage, will be using again A++
Sealey kit at the best price on the net, happy to use again.
NOT EXHAUSTING FINDING THERIGHT ONE.
Looked on their site on ebay ,plenty of imformation so you ordered the right part.no need to give car reg. it was that easy.delivery thursday or friday latest, came wednesday dinner time. good quality no probs fitting,realy pleased.will use them again when needed.
Well priced , however next day delivery wasn't next day.
Very happy with the price if the Cat converter I bought. The next day delivery wasn't next day, however this is probably due to being a little too close before the 3pm cut off time. Yet to fit the part to my car but don't anticipate issue with that.
Cheers tom
User friendly
Excellent website with good use of images, tap in your reg, you cant go wrong. Quick delivery, I would use Click Car Parts again.
excellent value for money
this is the first time i used this site and i found them extremely helpful,
the part was delivered fast 3 days within ordering would definitely recommend and use again
Absolutely excellent service.
When I urgently needed and exhaust system during the Christmas period i phoned these people. I asked for next day delivery and whilst not guarenteeing that t would be ble they said they would try. I saw it was despatched from them within the hour and it arrived the next day in spite of the reservations that they had expressed. Click Car parts will now be my preferred supplier. Parts supplied at a fraction of the cost of Quick Fit. A whole system for £80 when Quick fit wanted £178 just for a downpipe. I recommend them without reservation.
Service that flys to your door...
quick and easy to use website... & has loads of car info, to make sure you get the right part....many thanks lads...
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







