Clickfreebackup Reviews 58

TrustScore 3.5 out of 5

3.4

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Rated 5 out of 5 stars

Instructions were clear and concise, downloaded app without a glitch. Transfer of data was literally one button again no problems. Seems to be working as advertised.

Rated 1 out of 5 stars

I gave it a one because I’m not allowed to give a minus number. The telephone number they give for warranty is a number to a credit union. There is no real way to get support. I’ve tried repeatedly an... See more

Rated 5 out of 5 stars

Loving The clickfree had it for about two weeks and still learning. Can't wait for more updates to make the app even better I have stored lots of pictures and videos.the AI part is a little glitch but... See more

Rated 1 out of 5 stars

Absolute rubbish, I'll have to take it's word it backed up everything but when my pc broke and i tried to recover photos and music onto new laptop it couldn't be done. Complete and utter rubbish. Just... See more

3.4

Average

TrustScore 3.5 out of 5

58 reviews

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Rated 1 out of 5 stars

Scam!!

I gave it a one because I’m not allowed to give a minus number. The telephone number they give for warranty is a number to a credit union. There is no real way to get support. I’ve tried repeatedly and followed directions but nothing works. Complete waste of money!

March 27, 2026
Unprompted review
Rated 4 out of 5 stars

Be logical.

I got the device at Christmas and initially had problems getting it to work on my phone. It work
ed on my wifes though. There are different apps on Playstore to use so I tried another one and all was well. I used it to colour a black and white photo and it was brilliant. Looking forward to correcting/changing other photos.

January 6, 2026
Unprompted review
Rated 5 out of 5 stars

Clickfree is so easy to use to back…

Clickfree is so easy to use to back everything on your phone. I have an android & it worked perfectly. Also using the AI feature is great for helping restore some of my old pictures. Great purchase!

December 23, 2025
Unprompted review
Rated 5 out of 5 stars

Love the clickfree backup as its so…

Love the clickfree backup as its so intuitive and easy to use. My phone has A1 (but my ipad doesnt!) so I haven't used clickfree AI tools yet but looking forward to using the free 200 credits I had with my Clickfree - haven't worked out how to load them yet!

December 13, 2025
Unprompted review
Rated 1 out of 5 stars

A ripe off

I bought this last Christmas and downloaded by phone. It's October and I went to download my phone again and there is absolutely NOTHING on the Clickfree - not a single picture. Seems like a scam and waste of money!

October 22, 2025
Unprompted review
Rated 4 out of 5 stars

Purchased this as a way of backing up…

Purchased this as a way of backing up my phone rather than being reliant on the cloud. This has been a game changer being able to store my pics & backing up my phone. I’ve even scanned in some old family photos successfully and saved them rather than being locked away in a cupboard.

March 12, 2025
Unprompted review
Rated 3 out of 5 stars

52 Pickup

I called Support to ask about this, but they said there was not a way to sort the photos - they are ALL assigned the date that you use the device to back them up. So, with 10k+ photos on my device, spanning 10 years, it's akin to just picking up neatly stacked and sorted piles of photos, tossing them in the air, and then putting them in random, jumbled mess. How will I find something when I'm looking for it? I mean, I usually have a rough idea of where they are, but with this, I'll never find anything. Kinda useless. Great if you're absolutely out of space, I guess, and HAVE to remove photos from your phone. But... ugh. I'd rather just sign into my iCloud account and download them from there. At least that way I can put them into folders where they make sense.

February 4, 2025
Unprompted review
Rated 5 out of 5 stars

Loving The clickfree had it for about…

Loving The clickfree had it for about two weeks and still learning. Can't wait for more updates to make the app even better I have stored lots of pictures and videos.the AI part is a little glitch but what app doesn't have it problem keep up the good work and can't wait to see what's in the next update I would definitely recommend it to back up to the pictures and videos you love.

January 11, 2025
Unprompted review
Rated 1 out of 5 stars

Stopped Working After 6 Months

Initially (about 6 months ago) it worked but slowly stopped working. To start with, it would take several attempts to recognise the device when it used to connect straight away, then it would take ages to download photos when it used to download very quick. Then one day it just refused to work. I tried and tried and it kept asking me to download the app although I had obviously done it already. I thought OK I will refresh the app, but the “new” app looks completely different and is asking me to register although I had registered months ago. I am reluctant to return it for a refund as it did work before and might still have my photos in it. It feels like a con. What a waste of time and money.

January 6, 2025
Unprompted review
Rated 1 out of 5 stars

Its rubbish dont buy

Clickfree no longer trading but another company is still making Clickfree.. On trying to use it it would not recognise the clickfree gadget was plugged in so it is less than useless. One Red star as do not buy QVC have no more left anyway so Im getting a refund ??

January 2, 2025
Unprompted review
Rated 5 out of 5 stars

Great value for money

I bought this as a extra Christmas present for my wife, but having watched how easy it was to use on the QVC UK channel, I bought one for myself.
Very easy to use, from downloaded the app to gathering all your photo's in one place.
Also registration is easy as well

December 28, 2024
Unprompted review

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