The booking procedure is very straightforward. Pricing is clear and competitive. Even a diagnostic will cost you far less than most garages. I've used the same mechanic (Daniel) twice now. You can... See more
Company replied
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Review summary
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Reviews shaping this summary
I was really struggling to find someone to come out and fix my car for me until I found this website. All the mechanics on here have absolutely wonderful reviews and the mechanic I had myslef was so k... See more
Company replied
If you need a mechanic,and never used clickmechanic,then look no further and use them.fanstic service,on time in between the time slot told.and the mechanic was brilliant and quick.also the price was... See more
Company replied
My alternator belt went and i needed the car over the weekend for sons birthday, i called round local garages and was told i couldnt get an appointment till at least Monday. i found click Mechanic and... See more
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Company details
Written by the company
ClickMechanic is the UK's market leading platform that connects car owners who need repairs, servicing and inspections to the UK's best mobile mechanics. We match thousands of customers every month with trusted professional mechanics in cities across the UK. Our instant quoting functionality, fast booking and secure payment makes us the simplest and most convenient way to book a car mechanic.
Contact info
86-90 Paul Street, EC2A 4NE, London, United Kingdom
- support@clickmechanic.com
- clickmechanic.com
4.7
Excellent
24K reviews
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great mechanics helpful and punctual
Great mechanics helpful and punctual. Very high standard of work.
April 8, 2026
Reply from ClickMechanic
Hi Craig,
Thank you for your kind feedback. We’re really pleased to hear you found the mechanics helpful and punctual, and that the work was completed to a very high standard. We really appreciate your support.
Thank you for choosing ClickMechanic. We hope to see you return as and when you need our services again in future.
Diandra
ClickMechanic
Had a supposed DPF clean a month ago
Had a supposed DPF clean a month ago. DPF blocked again, my mechanic friend has told me it was never cleaned and is totally blocked!! So I have been charged for a job that was never done!! Shocking! Avoid these guys!!
March 8, 2026
Unprompted review
Reply from ClickMechanic
Hi Christine,
I’m really sorry to hear you’ve had a frustrating experience through our platform.
Unfortunately, as you have not included any identifying details, we're unable to trace your booking and so cannot provide specifics here, but we would encourage you to contact us via our support channels for further assistance.
In the event of any subsequent dispute between customer and mechanic, we have an in-house Resolutions Centre, where we will always endeavour to help mediate towards a swift and amicable resolution, wherever possible, so we would suggest that you engage there, where we can best assist. However, please note that DPF cleans are not offered with any form of warranty/guarantee.
Some key points to bear in mind:
• ClickMechanic operates as a marketplace, so the contract for the work is with the mechanic
• Mechanics on the platform are independent and manage their own work and warranties
• All mechanics are vetted for qualifications, experience, and insurance
Kind regards,
Alex
Head of Customer Service
ClickMechanic
Superb service from Bakary and…
Superb service from Bakary and outstanding workmanship and knowledge.
April 20, 2026
Reply from ClickMechanic
Hi Jeremy,
Thank you for your kind feedback. We’re really pleased to hear Bakary provided superb service and that you were impressed with his workmanship and knowledge. We really appreciate your support.
Thank you for choosing ClickMechanic. We hope to see you return as and when you need our services again in future.
Diandra
ClickMechanic
Reply from ClickMechanic
Hi David,
Thank you for your kind feedback. We’re really pleased to hear you’re happy with the service! We really appreciate your support.
Thank you for choosing ClickMechanic. We hope to see you return as and when you need our services again in future.
Diandra
ClickMechanic
The mechanic arrived as scheduled…
The mechanic arrived as scheduled completed the work brake pads in less than an hour great service.
April 24, 2026
Reply from ClickMechanic
Hi Andrew,
Thank you for your kind feedback. We’re really pleased to hear the mechanic arrived on time and completed your brake pads quickly and efficiently within the hour. We really appreciate your support.
Thank you for choosing ClickMechanic. We hope to see you return as and when you need our services again in future.
Diandra
ClickMechanic
I like that they quote upfront and…
I like that they quote upfront and there are no hidden extras. Also respond well to concerns. Definitely recommend.
April 24, 2026
Reply from ClickMechanic
Hi Penny,
Thank you for your kind feedback. We’re really pleased to hear you appreciate the upfront pricing and transparency, with no hidden extras, and that any concerns were handled well. It’s great to know you’d definitely recommend the service. We really appreciate your support.
Thank you for choosing ClickMechanic. We hope to see you return as and when you need our services again in future.
Diandra
ClickMechanic
Reply from ClickMechanic
Hi Amanda,
Thank you for your feedback. We’re really pleased to hear the experience was polite and that everything was clearly discussed with you throughout. We really appreciate your support.
Thank you for choosing ClickMechanic. We hope to see you return as and when you need our services again in future.
Diandra
ClickMechanic
Mohammed came and picked up my car as…
Mohammed came and picked up my car as the clutch had gone and was undrivable.
The fix happened same day and my car was returned to my home address.
Overall a fantastic service and will definitely be using them again in the future.
April 22, 2026
Reply from ClickMechanic
Hi T Harris,
Thank you for your kind feedback. We’re really pleased to hear Mohammed was able to collect your car, get the clutch issue resolved the same day, and return it safely to your home. It’s great to know you had a smooth and efficient experience during what can be a very stressful situation. We really appreciate your support.
Thank you for choosing ClickMechanic. We hope to see you return as and when you need our services again in future.
Diandra
ClickMechanic
Simple, Effective, On Time, Affordable
Raja from ClickMechanic saved me! I am starting a new job this coming Monday and my car stopped switching on, and I was stressing about how to get it running so I can drive to my new job… all the garages wanted me to bring the car, but Raja came to me! Within the hour a new battery and starter motor fitted and my car was off! More affordable and convenient than the garage!
April 23, 2026
Reply from ClickMechanic
Hi UMD International,
Thank you for your amazing feedback. We’re really pleased to hear Raja was able to help you at such an important time and get your car back up and running so quickly. It’s great to know he could come to you and get the battery and starter motor sorted within the hour, saving you both stress and inconvenience ahead of your new job.
We’re also glad you found the service more affordable and convenient than going to a garage. We really appreciate your support and wish you all the best in your new role!
Thank you for choosing ClickMechanic. We hope to see you return as and when you need our services again in future.
Diandra
ClickMechanic
A new customer's view of ClickMechanic
As a new customer(signing up, obtaining a fixed price quote, booking the appointment, and paying the bill) I found the whole procedure excellent. The car collection and return service is a Godsend. Everyone I contacted was most pleasant and helpful. Following this new experience my future car servicing, repair, and MOT will all be done by ClickMechanic.
April 23, 2026
Reply from ClickMechanic
Hi David,
Thank you for your detailed and kind feedback. We’re really pleased to hear that, as a new customer, you found the entire process—from getting a fixed-price quote to booking, payment, and completion—excellent and easy to use. It’s great to know the collection and return service was especially helpful, and that everyone you dealt with was friendly and supportive throughout.
We’re delighted this experience has given you the confidence to use ClickMechanic for your future servicing, repairs, and MOTs. We really appreciate your support.
Thank you for choosing ClickMechanic. We hope to see you return as and when you need our services again in future.
Diandra
ClickMechanic
Amazing service
First time used click mechanic. Damien arrived early, was friendly, finished job quickly. So easy to use and no effort involved as done from home. Will definitely use them again.
April 24, 2026
Reply from ClickMechanic
Hi Satisfied Customer,
Thank you for your kind feedback. We’re really pleased to hear your first experience with ClickMechanic went so smoothly, and that Damien arrived early, was friendly, and completed the job quickly. It’s great to know you found the service easy to use and convenient from home. We really appreciate your support.
Thank you for choosing ClickMechanic. We hope to see you return as and when you need our services again in future.
Diandra
ClickMechanic
I use this company for all my car…
I use this company for all my car needs. Great company service, and very competitive pricing
April 24, 2026
Reply from ClickMechanic
Hi Mr Robert Beggans,
Thank you for your kind feedback. We’re really pleased to hear you trust us with all your car needs and are happy with the service and competitive pricing. We really appreciate your continued support.
Thank you for choosing ClickMechanic. We hope to see you return as and when you need our services again in future.
Diandra
ClickMechanic
Reply from ClickMechanic
Hi Darren,
Thank you for your kind feedback. We’re really pleased to hear you found it easy to book and were happy with the excellent service. We really appreciate your support.
Thank you for choosing ClickMechanic. We hope to see you return as and when you need our services again in future.
Diandra
ClickMechanic
THESE GUYS ARE AMAZING
THESE GUYS ARE AMAZING, GREAT WORK, VERY FRIENDLY & KNOWLEDGABLE, FAST EFFICIENT AND GET THE JOB DONE...HIGHLY RECOMMEND THESE GUYS....100%...
April 23, 2026
Reply from ClickMechanic
Hi Beverley,
Thank you for your fantastic feedback. We’re really pleased to hear you had such a great experience and found the service friendly, knowledgeable, fast, and efficient. It’s great to know you were so happy with the work completed and would highly recommend it. We really appreciate your support.
Thank you for choosing ClickMechanic. We hope to see you return as and when you need our services again in future.
Diandra
ClickMechanic
Oil change-Great Service
Oil change-Booked in the morning, same day pick up. Collected car on time and was back within 2 hours. Very happy friendly service would definitely use again
April 23, 2026
Reply from ClickMechanic
Hi A.Kavanagh,
Thank you for your kind feedback. We’re really pleased to hear your oil change was completed smoothly, with same-day booking, punctual collection, and a quick turnaround. It’s great to know you were happy with the friendly service and convenience. We really appreciate your support.
Thank you for choosing ClickMechanic. We hope to see you return as and when you need our services again in future.
Diandra
ClickMechanic
Wish I’d found this company years ago!
James was a conscientious mechanic who did a great job. Wish I’d discovered this company years ago. Fantastic service and much cheaper than using my local garage. 10/10.
Booking could not be easier and next day appointment.
April 23, 2026
Unprompted review
Reply from ClickMechanic
Hi Michael,
Thank you for your wonderful feedback. We’re really pleased to hear that James provided a conscientious and high-quality service, and that you were so happy with the overall experience. It’s great to know you found the booking process easy, got a next-day appointment, and felt the service offered excellent value compared to a local garage. We really appreciate your 10/10 rating.
Thank you for choosing ClickMechanic. We hope to see you return as and when you need our services again in future.
Diandra
ClickMechanic
Excellent service.
Excellent, car repaired in my own driveway rather than the hassle of taking to a garage. Matt is a very knowledgeable mechanic.
April 23, 2026
Reply from ClickMechanic
Hi Steve,
Thank you for your kind feedback. We’re really pleased to hear your car was repaired conveniently on your driveway and that you found the service hassle-free compared to a traditional garage visit. It’s great to know Matt was knowledgeable and provided a great service. We really appreciate your support.
Thank you for choosing ClickMechanic. We hope to see you return as and when you need our services again in future.
Diandra
ClickMechanic
Charged for a repair I didn't need – Avoid
I booked an EGR issue through ClickMechanic because their own website says the price includes a full diagnostic and inspection to make sure that’s actually the problem(The actual problem description was not avilable in the website). The mechanic didn't do any of that. He didn't even check for fault codes—which is ridiculous because there were no warning lights on the dash anyway.
I told him when he arrived that there was a broken pipe, but he ignored me and just swapped the EGR valve. Obviously, it didn’t fix anything because the EGR wasn’t the problem. The car is still smoking and is actually running worse now.
Even though the mechanic admitted in our chat it was a mistake and offered a refund, the Head of Customer Service basically told me "bad luck." He said their website descriptions are just a guide and different mechanics work in different ways.
Basically, they take your money, don’t do the checks they promise, and then hide behind their T&Cs when it goes wrong. I’m having to go through my bank now to get my money back. Won’t be using them again.
April 17, 2026
Unprompted review
Reply from ClickMechanic
Hi Suresh,
I'm sorry to see your continued unhappiness with us, and I do understand your disappointment at having spent out on a costly repair that, in itself, didn't remedy the issues with your vehicle.
However, to balance your narrative for the benefit of anyone who may read this.
Your booking was for an EGR Valve replacement only. There was no diagnostic inspection included, and your mechanic attended and undertook the work as per the contracted scope of the booking.
Your mechanic advised you that there were multiple prevailing issues with your vehicle (including no oil present following a recent service) and that the replacement of the EGR valve alone would not in itself resolve all the issues with your vehicle; however, we understand that you advised your mechanic that your vehicle was only needed for a short while and to proceed ahead with the repair regardless.
As the evidence you provided us did not confirm any wrongdoing by your mechanic or any issue with the part/s they supplied, we were unable to support your claim for a refund from your mechanic in this instance.
Some key points to bear in mind:
• ClickMechanic operates as a marketplace, so the contract for the work is with the mechanic
• Mechanics on the platform are independent and manage their own work and warranties
• All mechanics are vetted for qualifications, experience, and insurance
Kind regards,
Alex
Head of Customer Service
ClickMechanic
Our mechanic Gabriel
Our mechanic, Gabriel, was punctual, friendly and a pleasure to meet. He took the time to explain to me what he was doing and why.
April 22, 2026
Reply from ClickMechanic
Hi Joseph,
Thank you for your kind feedback. We’re really pleased to hear Gabriel was punctual, friendly, and took the time to clearly explain the work he was carrying out. It’s great to know the experience was a positive and reassuring one for you. We really appreciate your support.
Thank you for choosing ClickMechanic. We hope to see you return as and when you need our services again in future.
Diandra
ClickMechanic
Reply from ClickMechanic
Hi Ikram,
Thank you for your feedback. We’re really pleased to hear you were happy with the service. We really appreciate your support.
Thank you for choosing ClickMechanic. We hope to see you return as and when you need our services again in future.
Diandra
ClickMechanic
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