CoachHire.com Reviews 

936
•
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

The driver was pleasant and was on time for all collection points. And also love that the company gave us a replacement bus that was a little bigger than what we booked. Without us even aware there ha... See more

Rated 1 out of 5 stars

Money driven business, Pushed our large group of people onto bus that didn’t fit our number of people or what we booked. Not enough space for storage on the smaller bus, poor communication... See more

Rated 5 out of 5 stars

We used you for some corporate transport, our client started the booking and once confirmed we took over and managed the rest. The coaches all arrived on time with no issues, we made some changes to r... See more

Rated 5 out of 5 stars

I have just booked a coach for July 2020. Laura has been beyond helpful, knowledgeable and understanding to a anxious bride. I can honestly say that from start to finish, receiving quotes, going over... See more

Company details

  1. Vehicles & Transportation

Written by the company

Why choose CoachHire.com? We are the leading nationwide coach hire provider in the United Kingdom. We use local vehicles and local drivers with local knowledge. You can book vehicles of any size as well as events management services, marshals and stewards. Get a fast, easy quote and book online in minutes.  


Contact info

4.2

Great

TrustScore 4 out of 5

936 reviews

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4.2

All reviews

(936)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Can't fault this service. They found us the perfect vehicle at a great price. The coach turned up at exactly the right time with a great driver - many thanks to Sam Wingrove who found the quote for us. Thoroughly recommend this company.

September 16, 2019
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant experience!

I honestly cannot recommend CoachHire enough! I wanted to hire a coach for my wedding to take guests from the church to the venue - and CoachHire were absolutely incredible throughout the entire process!

Not only were they the best value for money by far, but they were incredibly professional and responsive the entire way through the booking.

A special mention has to go to Maddie, who dealt with our booking. I cannot thank Maddie enough. When booking initially, she was so kind and helpful, and was massively reassuring with any questions or queries that I may have had. Then, in the run up to the day, she ensured that she caught up with me to make sure I was happy with everything. In addition to this, she was also excellent at getting back to emails very promptly, which made the process incredibly easy and stress-free.

I am so happy that I chose CoachHire and would use them again in a heartbeat. Maddie you were just phenomenal to work with - thank you so much!

August 29, 2019
Unprompted review
Rated 5 out of 5 stars

Hen do

Maddie has been brilliant with me as I have had a make a few changes to my booking she has redone everything for me I can’t thank her and compliment her enough.

August 22, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent support when things do go wrong

I highly recommend Coach Hire for their consistent levels of communication, organisation, and professionalism.

As a company we have used them a few times when we have been in a bind, and they have helped us out and rescued the situation!

On one particular booking things did unfortunately go wrong, which seemed to be the fault of the transport company rather than Coachhire.com. We had extra costs we then needed to recover. I dealt with Callum, who made the process so simple and always kept us well informed. Things do sometimes go wrong in this life, and it's so important to have this kind of support!

I would also like to thank Mikhail and Ghafar, who have helped me on other bookings and been great! Excellent team at Coach Hire, keep it up :-)

August 22, 2019
Unprompted review
Rated 5 out of 5 stars

Exceptional service

My coach booking for a beach trip was organised by Sam Wingrove who provided me with exceptional service above and beyond. He assisting me when the booking got complicated as my dates changed and he was very understanding and flexible each time and accommodated all my needs. I will always use this company for any future bookin. Thank you

August 13, 2019
Unprompted review
Rated 5 out of 5 stars

Cricket World Cup 2019 Assistance

Extremely good quality intercity coaches provided by Coach Hire for over 1,000 clients.

Good service, always available and coaches provided as promised.

Sam Wingrove was extremely helpful incase of any changes in schedule.

We definitely recommend using Coach Hire's services.

August 13, 2019
Unprompted review
Rated 5 out of 5 stars

From the first call/ email

From the first call/ email, Emma Johnstone was fantastic throughout the booking process to completion.
Coach experience memorable and Ali the driver very professional.
No qualms.

August 10, 2019
Unprompted review
Rated 5 out of 5 stars

Super Helpful!

Emma Johnston was super helpful with absolutely everything. This is includes the booking, payment and with our cancellation. Unfortunately, due to weather conditions we had to cancel our trip on the day of and Emma was super helpful with working with the supplier so we could receive a refund for our return journey.

August 8, 2019
Unprompted review
Rated 5 out of 5 stars

A fantastic service provided by…Callum and Vitor

A fantastic service provided by Coachhire. Both the sales and operations team kept me well informed of my journeys progress. Thank you Callum for allocating the job for me and thank you Vitor for keeping me updated on my journey! Will definitely be using Coachhire again!

August 8, 2019
Unprompted review
Rated 5 out of 5 stars

Highly recommended!

As operations executive for a large tourism organisation, I started using Coachhire.com at the beginning of the summer for large groups of kids and since then I have booked about 30 journeys with them. I was very impressed by Sam's ability to find coaches at the last minute and had no reliability issues. The prices were reasonable and the invoicing accurate. I plan to use coachhire.com more next season as I have confidence they will get the job done within my budget.
Highly recommended!

August 8, 2019
Unprompted review
Rated 5 out of 5 stars

Best price

The best price I received from Sam @ coach hire almost the half price of what I actually been quoted from some local hire companies.Happy with the rental...

August 8, 2019
Unprompted review
Rated 5 out of 5 stars

Speedy friendly service with short notice

I had a great experience using Coach Hire. Sam was very accommodating seeing as we had to hire a coach the day before. He sorted us out the best price, best driver who knew the area and also helped with any special requests.

Thanks guys!

August 8, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service.

I dealt with Sam Wingrove who was very professional and managed to easily work with my continuously changing booking. I would definitely recommend coach hire as they are competitive and were a pleasure to deal with.

August 7, 2019
Unprompted review

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