Ukminibushire Reviews 383

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 85 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and the professionalism of the staff, noting their helpfulness and adaptability in various situations. The booking process is frequently highlighted as easy and efficient, with many appreciating the clear communication and quick responses to queries. Reviewers also commend the delivery service, emphasizing punctuality, clean vehicles, and friendly drivers who often arrive early. However, some customers experienced issues with communication, such as last-minute driver changes or difficulty reaching the company. A few people also reported problems with drivers requesting additional payments or arriving in vehicles that were not suitable for the agreed-upon luggage and passengers, leading to uncomfortable journeys.

What people talk about most

Service

Customers had positive experiences with service, frequently praising the professionalism, friendliness, and... See more

Staff

Customers consistently note positive experiences with staff, praising drivers for being friendly,... See more

Booking process

Clients share positive opinions on the booking process, with many reviewers highlighting its ease of use and... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting drivers being on time, or... See more

Customer communications

Reviewers highlight ambiguous aspects of contact, with many praising the superb communication from the team... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great communication, and great service, the driver (Daniel) arrived early to the pick up spot so we were ahead of time for leaving. Great journey and even stopped for a break when requested. We arrive... See more

Rated 5 out of 5 stars

Just wanted to drop you a quick note to thank you, your company but more especially your driver Paul. The service was excellent despite tricky conditions, congestion at Epsom etc etc. nothing was t... See more

Rated 5 out of 5 stars

The drivers were on time to collect us from each venue and when I rang to change the pick up times they dealt with the problem. Unfortunately there was some con fusion with our taxi on the late night... See more

Rated 5 out of 5 stars

Perfect for wedding pickup and late drop off. Good comms and payment method prior to the day. Clean and tidy minibus. Prompt & courteous driver. Proved adaptable when wedding evening do finished earl... See more



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

383 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A 10!!!

our driver was very, very kind and professional. One of the girls of our group left her belongings back at the hotel and he was very kind helping her and drove back to fetch her belongings. He was very punctual and the van was very clean. Excellent experience, will definitely hire again!!!

May 31, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Experience

Simon the driver made our day truly memorable. From the moment we boarded to when we departed, he showed exceptional care to all the passengers. Simon’s engaging stories and helpful directions throughout the journey made everyone feel included and added a special touch to the experience.

May 16, 2026
Unprompted review
Rated 4 out of 5 stars

Efficient booking service

Efficient booking service. Good communication with the exception of the Minibus going wasn’t aware we had 14 passengers plus baggage so some of us had to have luggage on laps. Sorted for return journey though. Would use again

May 14, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing

Claire was amazing, and even allowed us a change of schedule. Bus was comfortable and punctual. Thank you

May 28, 2026
Unprompted review
Rated 5 out of 5 stars

Everything went to plan

Everything went to plan. Bus on time on both journeys. Top class buses and spotlessly clean. Very happy. The girl in the office Sharon was Brilliant.
Thanks again.

May 6, 2026
Unprompted review
Rated 5 out of 5 stars

Such a lovely driver

Such a lovely driver, really kind and helpful. The bus was very clean and comfortable, and both our journeys were smooth and timely. Thoroughly recommended!

May 30, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service, would use again

Excellent service, new, clean, comfortable minibus and our driver, Mohammad was a lovely guy. Traffic out of London, and then on the M3 was a nightmare. What should have been a 2 hour journey took 4.5 hours and our driver never once complained, although he looked tired. We did have a rest break on the M3. Would definitely use this company again.

May 9, 2026
Unprompted review
Rated 5 out of 5 stars

Great service. Prompt & courteous.

Perfect for wedding pickup and late drop off. Good comms and payment method prior to the day. Clean and tidy minibus. Prompt & courteous driver. Proved adaptable when wedding evening do finished earlier than planned.

May 1, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

Fantastic customer service from getting a quote to booking. Our driver was ready with plenty of time to spare and easy to contact when we wanted to return. Would definitely use again. Thank you.

April 18, 2026
Unprompted review
Rated 5 out of 5 stars

We used Ukminibushire for the Gold Cup…

We used Ukminibushire for the Gold Cup Day at Cheltenham, the company were easy to deal with and reassured us of any concerns we had prior to the trip. On the day the driver was local and had a good knowledge of the local roads meaning we could avoid some of the chaos. We will be using them again and would highly recommend.

March 13, 2026
Unprompted review
Rated 5 out of 5 stars

Good value and quality!

The booking system was easy and call operators were always helpful - especially Michelle.

Dave the driver was a great chap and was helpful and attentive throughout the day. Would recommend and use again.

March 13, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look