I ordered a pair of glasses with similar measurements to my current frames, but when I received them, the lenses looked really thick. Luckily, Coastal has a great return policy, and they were re... See more
Company replied
Coastal.com
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See what reviewers are saying
I had to return another pair because the other pairs merge to small. Coastal was great about helping me offer this one and it’s perfect! The yellow is very subtle and the fit is snug so I don’t worry... See more
I've been ordering my glasses (and my husband's) from Coastal for years now. We tried one other online glasses company but quickly switched back to Coastal. I'm always happy with our purchases, and th... See more
Excellent company to deal with. Easy website to use. Lightning fast delivery. That impressed me most of all. The prices are far and away the best I found online after making comparisons against seven... See more
Company details
About Coastal.com
Information provided by various external sources
Coastals's Promise
Steam rising off fresh coffee. Snow on the mountains. Your best friend’s smile. There are so many amazing things to see in the world, and we want to make sure everyone has access to eyewear that helps them see their world clearly. That’s why we’ve created a platform that makes it easy to get contact lenses, glasses, and sunglasses online.
Our Story
Our story begins in the year 2000, when we became one of the first ever retailers to offer eyewear online. We’ve always been ahead of the curve and have since grown to become one of the biggest (and the best) providers of glasses, sunglasses, and contact lenses in the world. Today, we help people from the west coast of California to the east coast of Australia get the eyewear they need to hit important deadlines, watch the sun set on the horizon, and see all the amazing things waiting just around the corner.
Our Mission
When we say that we believe everyone has access to the eyewear they need, we truly mean everyone. That’s why we launched Our Mission. For every pair of glasses purchased through our Buy One, Give One initiative, we donate a pair to someone in need. We also work with organizations across the world to help provide education, eye screenings, and access to eye care in communities near and far.
Our Products
What are you looking for? We’ve got it. Designer and budget-friendly, retro and modern, simple and statement-making, we offer eyewear options to suit everyone. Our selection of contact lenses includes daily, weekly, and monthly varieties from the leading brands and new, innovative labels alike. In the glasses and sunglasses cabinet you’ll find 2,000+ styles, including frames starting from just $9 alongside the world’s favourite designer labels including Ray-Ban, Michael Kors, Oakley, and more. Our Virtual Try On tool allows you to try frames on using the camera on your mobile phone or computer.
Coastal's Company Guarantees
We want to be the place you go when it's time for contacts, glasses, or sunglasses, which is why we’re determined to make it as easy for you as possible to get what you need. When you shop at Coastal.com, you can rely on: 24/7 support via phone, live chat, and email. The fastest delivery, with same-day options for contact lenses. Low Price guarantee, so if we don’t already beat it, we’ll match it.
Contact info
United States
- coastal.com
Highly Recommend!
Super easy to order, and I got my contacts pretty quickly! Will definitely use them again!
December 31, 2021
I recommend letting customers know if…
I recommend letting customers know if their order will come in multiple shipments or not. I gotten my contact lenses and wondered where my glasses were. My glasses came a week later.
December 31, 2021
Reply from Coastal.com
Thank you for your review and feedback, Amanda! Since prescription glasses take a little longer, we wanted to make sure you could have your contact lenses right away. We're sorry it created such a poor experience. Please do not hesitate to reach out to us, if you have any further questions, through Live Chat or at 1-866-414-2326. -Team Coastal
Fast friendly service
Fast friendly service. I’ve used them for years and they continue to exceed my expectations!
December 31, 2021
Great price and awesome service!
December 30, 2021
Coastal is fast and efficient
Coastal is fast and efficient. Excellent company to deal with.
December 30, 2021
Fast shipping & easy to navigate…
Fast shipping & easy to navigate processing order!
December 30, 2021
Great service my only issue is my…
Great service my only issue is my frame’s were smaller than I expected really no way to tell
December 30, 2021
Reply from Coastal.com
Hi Dave, thank you for your review and feedback. We're sorry to hear that the frames weren't the right fit! We want our customers to love and be 100% satisfied with the products they receive from us, so we're happy to help make this right for you! We'll be reaching out to you directly with some assistance very shortly. - Team Coastal
My last order was fantastic
My last order was fantastic! It looks like coastal has really taken past criticism to heart and made the necessary changes.
December 30, 2021
The glasses are good but the temple…
The glasses are good but the temple sections quite a bit thinner and less rigid than I expected so hope they turn out to be durable enough. They were crafted in a reasonable amount of time and a cost effective alternative.
December 30, 2021
Reply from Coastal.com
Thank you so much for your great review and for your feedback, Gary! We truly appreciate it as we're always working on improving our products and services! We'd love the chance to provide further support with this as well, and a member of our customer care team will be reaching out to you shortly to provide further support. - Team Coastal
Love ordering from Coastal
Love ordering from Coastal! Easy ordering and fast, reliable shipping!
December 30, 2021
Have had better service in the past.
I wasn’t happy that they only sent half the order but didn’t let me know. I had to call to find this out. My second order took longer than stated. Website had some issues with ordering for two people at the same time.
December 30, 2021
Reply from Coastal.com
We're truly to hear that you didn't have the best experience with your order this time, Amy! Your entire satisfaction is really important to us, and we're concerned to hear about what happened. We'd love the chance to get to the bottom of this, and a member of our customer care team will be reaching out to you shortly to provide further support. - Team Coastal
little cheaper prices for the better…
little cheaper prices for the better looking designs please
December 28, 2021
Reply from Coastal.com
Hi Rick, thank you for your review and feedback. We truly appreciate it, and we'll be sure to pass this along to the rest of the team for you. In the meantime, we have a wide selection available to meet all of our customers needs and preferences, and we're constantly updating our inventory, so we invite you to check back periodically for something that works for you! We look forward to 'seeing' you again! - Team Coastal
Unlike the glasses they are just a…
Unlike the glasses they are just a little heavier than I was expecting. But overall a good experience.
December 27, 2021
Reply from Coastal.com
Hi Dan, thank you for your review and feedback. We want our customers to love and be 100% satisfied with the products they receive from us, so we're more than happy to help you out with this! One of our team members will be in touch with you very shortly with some assistance. - Team Coastal
I received my glasses
I received my glasses. The prescription was correct. I love the new glasses.
December 27, 2021
Super staff!
December 27, 2021
This is the second or third pair of…
This is the second or third pair of glasses I have ordered from Coastal. The delivery was sooner than expected which was a nice surprise. All is well with the fit and script. And it's wonderful to realize for every pair sold you give a pair to a needy person. Nothing but positive feedback. Thank you.
December 26, 2021
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