Coco & Coir Reviews 677

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its quality and effectiveness, noting how well plants respond to it. Many consumers also highlight the excellent pricing, finding the products to be a great value. The ease of use and the eco-friendly nature of the goods are frequently mentioned as significant advantages. However, some customers also noted issues with delivery services, with some experiencing long waits, unfulfilled orders, or incorrect items being sent. A few other people also felt that there were discrepancies in the volume of some products, leading to less material than expected.

What people talk about most

Product

People report positive experiences with product. Many consumers praise the quality and effectiveness of the... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. Many customers praise prompt and fast delivery,... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the products as great,... See more

Order

Reviewers highlight ambiguous aspects of order. While some customers experienced smooth ordering and speedy... See more

Price

Users describe positive interactions with price. Many customers found the pricing to be fair and reasonable,... See more

Based on these reviews

Rated 4 out of 5 stars

Great stuff, ready in minutes by just adding water in the provided bag, even looks nice in a plant pot. Seems environment friendly, as made from coconut production waste and pressed to solid blocks th... See more

Rated 4 out of 5 stars

I love the products but took a star off because of the very long wait for my order to be sourced and dispatched. I do understand the numerous potential delays that can occur with items sourced overs... See more

Rated 4 out of 5 stars

The compost blend is an award winner the company not so much. Obviously they overextended themselves earlier this year leaving thousands disappointed. Now towards the end of the growing season they... See more

Rated 4 out of 5 stars

When my order didn't arrive - Evri's fault, not there's - I tried to contact them by email and phone. It took a few days for them to respond but once they did, they issued a refund straightaway.


Company details

  1. Garden

Written by the company

We’re passionate about promoting sustainable farming. For this, we turned to the coconut, one of the most versatile fruits in the world. We took the coconut’s husk, which is usually thrown away, to create a range of products that make your home and garden a more lush place. With our high-grade, peat free, organic coconut compost, we want to encourage a shift to peat-free gardens. We’ve also developed a range of sustainable, finely-crafted doormats from the coconut’s husk which will imbue your home with a warm, earthy vibe.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

677 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 1 out of 5 stars

Terrible customer service

I ordered a coco & coir mat on Amazon but I never received it, coco & coir said it had been delivered, they sent me a photo of it in the brown recycling bin which isn’t within my properties boundary, all the streets bins are in a public lane between 2 streets of terraced housing which anyone can access, the company would not refund me and kept saying it’s been delivered and have got the photo to prove it ( the one with it in the bin) and told me to check with family members and neighbours to see if they took delivery of it?! Bit of a contradiction there. I claimed my money back through A-Z on Amazon and have bought a lovely mat from Dunelm. Its shocking that delivery companies leave parcels outside to get stolen, several people on our street have had parcels missing including myself but to leave them outside your property boundary is even worse especially when I had no card or email to say it had been delivered and this company would not take any responsibility for it.

January 13, 2026
Unprompted review
Rated 5 out of 5 stars

Fast delivery and great selection of…

Fast delivery and great selection of quality compost. Made a mixture for my rubber plant which had not been looking happy for a while and within a week it has perked right up! Would be handy if the large multi purpose came in smaller blocks but very happy with my purchase and so are my plants!

November 17, 2025
Rated 5 out of 5 stars

Cococoir.

My first impact with this kind of coco soil, my impression would say looks and feels good quality my plants seem happy already.
Happy with quality!

September 5, 2025

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