I work for them, but I am quitting because they do not pay on time. They give several excuses as to why they can't pay on time but they seem vague and random (invoice went to spam, the quality of your... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
One month ago they had a sign up bonus that required to keep money for 30 days, after few weeks they decided to retroactively change the terms to 90 days without even sending an email or any kind of c... See more
You guys suck can't ever get thru when i try to call it always says agents aren't available you never returned the $1000 that was stolen from me and you guys are just not cool man i lost a $1000 from... See more
Company replied
Very bad support, whoever rates them anything other than a 1 star is a fake review… I’ve tried to reach out to them severally but one gives a reasonable response… they tell you they’ll get back to... See more
Company details
Written by the company
Coinchange is your bridge to the digital asset economy. Modern Asset Management that is Safe, Convenient and Profitable
Contact info
260 Carlaw Avenue, M4M 3L1, Toronto, Canada
- (833) 922-3334
- communications@coinchange.io
- coinchange.io
You should know
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I worked for them as Research Analyst
I work for them, but I am quitting because they do not pay on time. They give several excuses as to why they can't pay on time but they seem vague and random (invoice went to spam, the quality of your work was not on par etc.). But employees should never have to suffer especially when there is no equity offered. Many other co-workers and contractors have not been paid and we are tired and are quitting. My name is Pratik Wagh and you can verify that I have worked for them. I have screenshots from Maxim Galash (CEO) promising to pay but then doesn't return calls or emails. Next step is Small Claims Court or Class Action.
This is a scam do not touch
Can’t count how many calls
Can’t count how many calls I get from them in a week . I was actually a victim to them once and I know better than to use their service again. I have since tried a different platform (EaSY Be). They are super reliable and very efficient, their support team is proactive.
WITHDRAWAL DELAY
I am yet to receive the withdrawal of $3,725 I initiated since Thursday July 28th, why is it taking so long?
During my recent travels
During my recent travels, I had an interesting encounter with an individual who introduced me to Coin Change. As someone who had never ventured into the world of cryptocurrency investments before, I initially felt a sense of apprehension. However, I was pleasantly surprised to discover that this app simplified the process significantly. Opting for their high-yield account, I made my inaugural purchase of USDC (USD Coin), and I must say, I'm thoroughly impressed.
One aspect that stands out about Coin Change is their daily payout of Annual Percentage Yield (APY), which allows you to monitor the progress of your portfolio and earn compounded interest. This feature provides a sense of satisfaction as you witness your investments grow over time. Furthermore, I must commend their exceptional customer service, which has been nothing short of excellent.
Taking all these factors into consideration, I wholeheartedly endorse this platform as a trustworthy option for anyone looking to delve into the world of cryptocurrency investment.
Requests never processed
Requests never processed, always had to go to customer support to get things done.
Customer support response times were poor and quite often I had to follow up after anywhere from 3 days to a week of not hearing back.
Great App/ Everything works fine
The company is doing a good job in a downfall crypto market.
The App UI is great, easy to navigate.
Not sure why people post bad experiences, but mine so far is great.
I was always able to speak to someone, if needed.
The company is operating a legit business for sure.
Cancel my referreal after 2 weeks…
Cancel my referreal after 2 weeks deposit, was a waste time.
Stole my ETH and no support
I can now see, why I should have resourced a bit more about this company.
I wanted to withdraw 0.20190833 ETH from my Coinchange account and it said that there would be a network fee on 0,0055 (I also thought it was high and was fixed which isn’t normal).
When I received the ether scan transaction link I saw they only sent 0.19640833. So they practically stole 0.0055 ETH by hiding it as a “network fee”.
I wrote to their support and now they don’t want to help me because I use the Hide my email feature by Apple (it’s a feature where Apple make a random email addresses and forward all emails sent to the newly generated email).
They told me to change my email for them to help me. I then wanted to do that (which you have to do by contacting there support line) and they now demand me to call them which is unbelievable stupid.
Please don’t use the platform. They have bad APY and stretchy SoMe accounts.
Go use Binance or Nexo instead.
Referral Reward changed its terms without notice.
They changed the referral reward promotion from 30 days to 90 days and that was not pleasant.
Dont reliable
One month ago they had a sign up bonus that required to keep money for 30 days, after few weeks they decided to retroactively change the terms to 90 days without even sending an email or any kind of communication. Probably in the next 2 months they will change it again or remove the bonus to never pay it. Pure scam
The transfer fee is to high
Great experience.
Great experience.
Greta customer service.
Safe product and reasonable apy. I recommend it
They onboarded lots of customers with a…
They onboarded lots of customers with a promotion and then changed the rules... Very unprofessional.
It's simple and easy!
It's a simple process, easy to use, and very hands-off. I'm not a finance guy, so earning cash with what seems a very secure platform is awesome!
Good communication
Good communication. I'm just getting accustomed to your policies.
I have trust issues due to getting scammed.
Communication is key.
No one has gotten back to me about…
No one has gotten back to me about refunding my money. So disappointed all I want is my money.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
