Coinchange Financial Reviews 145

TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

I work for them, but I am quitting because they do not pay on time. They give several excuses as to why they can't pay on time but they seem vague and random (invoice went to spam, the quality of your... See more

Rated 1 out of 5 stars

One month ago they had a sign up bonus that required to keep money for 30 days, after few weeks they decided to retroactively change the terms to 90 days without even sending an email or any kind of c... See more

Rated 1 out of 5 stars

You guys suck can't ever get thru when i try to call it always says agents aren't available you never returned the $1000 that was stolen from me and you guys are just not cool man i lost a $1000 from... See more

Company replied

Rated 1 out of 5 stars

Very bad support, whoever rates them anything other than a 1 star is a fake review… I’ve tried to reach out to them severally but one gives a reasonable response… they tell you they’ll get back to... See more

Company details

  1. Cryptocurrency Service

Written by the company

Coinchange is your bridge to the digital asset economy. Modern Asset Management that is Safe, Convenient and Profitable


Contact info

You should know

1.8

Poor

TrustScore 2 out of 5

145 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I worked for them as Research Analyst

I work for them, but I am quitting because they do not pay on time. They give several excuses as to why they can't pay on time but they seem vague and random (invoice went to spam, the quality of your work was not on par etc.). But employees should never have to suffer especially when there is no equity offered. Many other co-workers and contractors have not been paid and we are tired and are quitting. My name is Pratik Wagh and you can verify that I have worked for them. I have screenshots from Maxim Galash (CEO) promising to pay but then doesn't return calls or emails. Next step is Small Claims Court or Class Action.

March 6, 2026
Unprompted review
Rated 1 out of 5 stars

Can’t count how many calls

Can’t count how many calls I get from them in a week . I was actually a victim to them once and I know better than to use their service again. I have since tried a different platform (EaSY Be). They are super reliable and very efficient, their support team is proactive.

January 6, 2024
Unprompted review
Rated 5 out of 5 stars

During my recent travels

During my recent travels, I had an interesting encounter with an individual who introduced me to Coin Change. As someone who had never ventured into the world of cryptocurrency investments before, I initially felt a sense of apprehension. However, I was pleasantly surprised to discover that this app simplified the process significantly. Opting for their high-yield account, I made my inaugural purchase of USDC (USD Coin), and I must say, I'm thoroughly impressed.

One aspect that stands out about Coin Change is their daily payout of Annual Percentage Yield (APY), which allows you to monitor the progress of your portfolio and earn compounded interest. This feature provides a sense of satisfaction as you witness your investments grow over time. Furthermore, I must commend their exceptional customer service, which has been nothing short of excellent.

Taking all these factors into consideration, I wholeheartedly endorse this platform as a trustworthy option for anyone looking to delve into the world of cryptocurrency investment.

May 29, 2023
Unprompted review
Rated 1 out of 5 stars

Requests never processed

Requests never processed, always had to go to customer support to get things done.
Customer support response times were poor and quite often I had to follow up after anywhere from 3 days to a week of not hearing back.

May 19, 2023
Rated 5 out of 5 stars

Great App/ Everything works fine

The company is doing a good job in a downfall crypto market.
The App UI is great, easy to navigate.
Not sure why people post bad experiences, but mine so far is great.
I was always able to speak to someone, if needed.
The company is operating a legit business for sure.

September 1, 2022
Rated 1 out of 5 stars

Stole my ETH and no support

I can now see, why I should have resourced a bit more about this company.

I wanted to withdraw 0.20190833 ETH from my Coinchange account and it said that there would be a network fee on 0,0055 (I also thought it was high and was fixed which isn’t normal).
When I received the ether scan transaction link I saw they only sent 0.19640833. So they practically stole 0.0055 ETH by hiding it as a “network fee”.

I wrote to their support and now they don’t want to help me because I use the Hide my email feature by Apple (it’s a feature where Apple make a random email addresses and forward all emails sent to the newly generated email).
They told me to change my email for them to help me. I then wanted to do that (which you have to do by contacting there support line) and they now demand me to call them which is unbelievable stupid.

Please don’t use the platform. They have bad APY and stretchy SoMe accounts.
Go use Binance or Nexo instead.

August 22, 2022
Unprompted review
Rated 1 out of 5 stars

Dont reliable

One month ago they had a sign up bonus that required to keep money for 30 days, after few weeks they decided to retroactively change the terms to 90 days without even sending an email or any kind of communication. Probably in the next 2 months they will change it again or remove the bonus to never pay it. Pure scam

July 13, 2022
Rated 5 out of 5 stars

It's simple and easy!

It's a simple process, easy to use, and very hands-off. I'm not a finance guy, so earning cash with what seems a very secure platform is awesome!

June 17, 2022
Unprompted review
Rated 4 out of 5 stars

Good communication

Good communication. I'm just getting accustomed to your policies.
I have trust issues due to getting scammed.
Communication is key.

June 8, 2022

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