I work for them, but I am quitting because they do not pay on time. They give several excuses as to why they can't pay on time but they seem vague and random (invoice went to spam, the quality of your... See more
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One month ago they had a sign up bonus that required to keep money for 30 days, after few weeks they decided to retroactively change the terms to 90 days without even sending an email or any kind of c... See more
You guys suck can't ever get thru when i try to call it always says agents aren't available you never returned the $1000 that was stolen from me and you guys are just not cool man i lost a $1000 from... See more
Company replied
Very bad support, whoever rates them anything other than a 1 star is a fake review… I’ve tried to reach out to them severally but one gives a reasonable response… they tell you they’ll get back to... See more
Company details
Written by the company
Coinchange is your bridge to the digital asset economy. Modern Asset Management that is Safe, Convenient and Profitable
Contact info
260 Carlaw Avenue, M4M 3L1, Toronto, Canada
- (833) 922-3334
- communications@coinchange.io
- coinchange.io
You should know
Hasn’t replied to negative reviews
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Great service with some possible improvement
Great service. I deposit USDC to the account regularly to get a decent yield. This way, we don't need to keep hunting stable coin yield protocols all the time.
The only downside I see it they don't have outbound bank transfers. Only inbound. Outbound can only be done with a wire transfer. This costs $10 for each transfer. I hate paying money to transfer my money. if Coinchange adds that feature, that would be great.

Reply from Coinchange Financial
Cannot withdraw
Cannot withdraw UST after depeg.
I know this is a garbage shitcoin now, but unable to withdraw anything is not a good thing.
Great people make great companies.
Great! I personally have been putting money in there. Even during the drop this week, I have still seen a positive move in my portfolio. Keep it up guys!
Great platform and team
Great platform and team. Easy to deposit/withdrawal. Good APY. Trustworthy management, They're insured, audited, etc... these guys are winners.
One of the best
Clean, easy to use web app. Good APYs, nice referral bonus.
Missing: free monthly withdrawal, EURS coin
Easy to use for beginners
Quick response from customer service. Amazing and easy to use platform for new crypto users. Thanks Coinchange!
Excellent platform for newbies in DeFi
Excellent platform for newbies in DeFi world. High APY rates, friendly support, and low fees. Can't desire more
Great service, but advertised APY is misleading.
First off, I love that Coinchange supports native crypto deposits, offers swaps/trades, and bank transfers! My only disappointment with their service so far has been that the APY quoted is not what the user earns. As per the fine print, Coinchange takes 25% of the quotes APY. What is my actual APY? This is misleading.

Reply from Coinchange Financial
Excellent experience
Coinchange has made the process of buying crypto currency super easy. Their customer support team is very helpful and friendly and have always been able to meet my needs. They offer great rates so I always recommend them to anyone trying to get into crypto.
Easiest and best platform for crypto…
Easiest and best platform for crypto trading! Would definetely recommend for experienced traders as well as begginers.
Best app used in a while
Slick, streamlined, and user friendly are just a few words of many that come to mind when using this app. My experience has been great. The customer support team is extremely helpful and friendly. I would definitely recommend using this app to everyone regardless of crypto experience.
Great App and Service
Amazing app! It really helped me have an easier time making Crypto investments. Not just that but most importantly for me, my money was secure and I had no trouble while withdrawing. When I needed support for a specific app feature, their support team was so helpful and walked me through everything step by step while listening to every concern I had. The best part is that they had a very quick response time and didn’t have to wait at all.
Great app!
Great app! Coinchange makes the process of purchasing crypto and making transactions very easy for me (speaking as someone who has experience investing in crypto). The app is very user-friendly and easy to navigate, even if you are a beginner!
Nice experience
It's my first time buying crypto and this is simply amazing. Everything is clear. It is easy to use, great user interface and client-friendly. Most of all it's trustworthy. Definitely recommend to everyone
Coinchange has revolutionary ai…
Coinchange has revolutionary ai technology that helps me make passive income! Great returns and a great support team. Very responsive and always trying to help me with all my financial needs. Definitely recommended.
Great service!
Great service! Quick to answer all of my questions and they offer an incredible rate which is rare to find in the industry.
It's a great platform
It's a great platform! Been able to earn a good amount of money on the platform and the app is super user-friendly! Big fan!
The best in the business
Coinchange is very user friendly app i have purchased many crypto currency using this app and let me tell you that the process is very minimal to purchase any crypto the transactions are very smooth. They also offer amazing rates on staking.
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