I had a serious problem with navigating the trading platform and it was hard to figure out why I was having a problem signing in , then came Anna a very nice CS rep and took care of the problem like... See more
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Max Jones was the agent I worked with. He helped walk me through a couple a questions I had about funding my live account. Everything went very smoothly, even after I accidentally deposited the mone... See more
Company replied
James C. Identified my account issue with professionalism and quick problem solving. His quick fix to my account deposit issues makes me appreciate using coinexx as my broker. The customer support is... See more
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James helped so much when I was "stuck" trying to get my google authentication app to work properly. he helped me work through the security details for making a withdrawal. Thank you James for your... See more
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Company details
Written by the company
Coinexx is a forex broker that empowers traders with seamless access to Major Cryptocurrencies, Forex, Commodities, and Global Indices. We’re revolutionizing trading by eliminating the delays, high costs, and security risks of fiat money through secure, efficient crypto wallets. Experience fast, low-cost, and secure trading like never before. Join Coinexx and take your trading to the next level today!
Contact info
P.B. 1257 Bonov-Road, KM, Fomboni, Comoros
- support@coinexx.com
- coinexx.com
You should know
4.9
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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I’ve been using Coinexx for over 5+…
I’ve been using Coinexx for over 5+ years
I’m 1000% satisfied with the platform!
James Cook is one of my favorite reps here!
James is very insightful and fast with resolving my issues and concerns!
April 23, 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
Anna carter has helped me
Anna carter has helped me. Very polite and very fast responsetime.
April 23, 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
Marsha was very great!
Marsha was very great, and helped me solve my issue promptly!
April 23, 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
thank you maam anna carter to assist me…
thank you maam anna carter to assist me how to deposit and claim bonus very fast smooth
April 22, 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
Upon depositing funds into my account I…
Upon depositing funds into my account I got in contact with COINEXX via chat and Anna Carter responded right away and helped me receive the 400% bonus they are offering for the month of April. Customer service was readily available and great. Thank you Anna Carter for your help.
April 22, 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
Having James Cook around really makes…
Having James Cook around really makes the whole Coinexx experience so much more comfortable since knowing help is always there and it's reliable. Give this man a well deserved raise!
April 22, 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
Stella Lewis was very helpful and…
Stella Lewis was very helpful and quickly resolved my issue also educated me on the process. I appreciate that!
April 21, 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
Marsha Matt was so much help and was…
Marsha Matt was so much help and was extremely patient with me, and guided me through a tough and stressful moment. Without Marsha Matt, I could've given up but because of the loyalty and dedication of Marsha, I stayed focused and knew everything would be alright. In which not only is everything alright, but it's great. Thank you, MARSHA MATT
April 20, 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
Great customer service with Marsha
Great customer service with Marsha. The representative was patient and efficient with my resolution to get funds transferred. I can truly appreciate the professionalism and systematic approach. The communication was clear and effective from start to finish. Thanks again for your help!
April 20, 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
Sophia Brooks very kind very helpful…
Sophia Brooks very kind very helpful Sophia Brooks helped solve login issues.
Thanks
Sophia Brooks
April 19, 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
James Cook did a fabulous job answering…
James Cook did a fabulous job answering all of my questions when I was logging into my MT5 demo account with Coinexx for the first time. I had several questions and he was so efficient and helpful, I am very impressed with this broker and their helpful customer service!!!
April 17, 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
Great help assisance plus Coinexx…
Great help assisance plus Coinexx offers the best commission rate in the industry.
April 17, 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
It was great experience
It was great experience, Stacey the live agent was able to give quick and knowledgeable answers to all of my questions. You rock Stacey keep up the good work!!!
April 17, 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
Very quick and helpful assistance by putting credit into account.
Very quick and helpful assistance by Anna Carter. No problem at all and very smooth.
April 15, 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
support with coinexx is a efficient…
support with coinexx is a efficient workinking system thanks to Stella lewis i felt assured of a smoot transaction with the accounts . helpful and team working
April 15, 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
Sophia was very understanding and…
Sophia was very understanding and quickly handled my issue without any hassle. Thank you.
April 13, 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
Excellent experience…
I recently had an excellent experience with the support team at Coinexx, and I felt it was worth sharing. I reached out regarding an issue with my account, and the level of customer service I received was outstanding from start to finish.
The support team was quick to respond, highly professional, and genuinely committed to resolving my concern. They took the time to clearly explain everything, walked me through the necessary steps, and made sure I fully understood the process. What stood out most was their patience and attention to detail—they didn’t rush the interaction and made sure my issue was completely resolved.
In an industry where timely and reliable support is critical, Coinexx really delivered. Their responsiveness and dedication gave me a lot of confidence in continuing to use their platform.
Highly recommend their service to anyone looking for a broker that truly supports its clients.
April 12, 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
Longtime coinexx user
Been with coinexx long time, in fact since 2018.. Best broker hands down. over the years they have got better and better. one of the best things i like is the same day withdraws of course on smaller amounts. spreads are fair and very minimal slippage. I have tried many brokers outside of coinexx over the years no one comes close in my opinion. Look forward of many more years here.
April 11, 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
Every time I contact costumer support…
Every time I contact costumer support they answer at the moment, Marsha help me last time and she resolve my deposit status.
Everything is going good👌🏻
April 8, 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
Sophia Brooks was super amazing helping…
Sophia Brooks was super amazing helping with all of my questions and getting me set up properly. Great customer service! Highly recommend!
April 9, 2026
Unprompted review
Reply from Coinexx
Dear Client,
Thank you for taking the time to leave your review. We are glad we could be of help to you. We'll pass on your appreciation.
Regards,
Support Team
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