Banner for CoinRabbit

CoinRabbit Reviews 252

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

To be honest, I haven't even started using the service yet, but I've already encountered issues with KYC (my fault), and the support team has been helping me. They spent several days trying to resolve... See more

Company replied

Rated 1 out of 5 stars

Stay away! Do not take a collateral loan from this exchange against your asset. They will liquidate you without giving you an opportunity to make the margin requirements. Chat support seems helpful... See more

Company replied

Rated 5 out of 5 stars

very good experience so far. very helpful also with customer support and answered all my questions and helped me basically step by step with loan. customer support replies straight away too. Wayne... See more

Company replied

Rated 5 out of 5 stars

CoinRabbit has been a great loan service resource! It's been efficient, quick, and approval friendly. No credit check, just a standard crypto collateral transfer...all within an hour. Based on your... See more

Company replied

Company details

  1. Business Management Consultant
  2. Bank

About CoinRabbit

Written by the company

We are a leading cryptocurrency platform dedicated to helping you unlock the full potential of your digital assets. Whether you need instant liquidity, want to grow your crypto holdings, or trade seamlessly, we provide fast, secure, and user-friendly solutions—all while keeping your funds safe in top-tier custody.

Learn more arrow

Why Choose CoinRabbit?

buy

Borrow Instantly

Get crypto-backed loans in minutes with no credit checks or lengthy verifications.

earn

Earn Passive Income

Grow your wealth with high-yield crypto savings accounts designed for flexibility and competitive returns.

trade

Trade with Ease

Buy, sell, or exchange major cryptocurrencies effortlessly with our intuitive tools.

security

Top-Tier Security

Your safety is our priority. Funds are stored in secure cold wallets, protected by multi-layer authentication, real-time alerts, and whitelisting.

support

24/7 Human Support

Reach our dedicated team anytime—no bots, no delays, just real solutions.

card

Financial Freedom on Your Terms

CoinRabbit empowers you to leverage Bitcoin, Ethereum, and other major cryptocurrencies without selling.

Join thousands of users who trust CoinRabbit for transparent, secure, and innovative crypto solutions.

Get started arrow

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

252 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Just want to say thank you

Just want to say, thank You CoinRabbit .

I took the ETH loan a week ago. My loan was close to the liquidation, but I received a lot of notifications about that, and I increased it successfully.
Support team also was in touch with me and helped a lot. Thank You CoinRabbit for the good quality service and support team 🙏🏻 Keep working like this!

September 15, 2022
Unprompted review
CoinRabbit logo

Reply from CoinRabbit

We are glad to help you! Everyone needs to stay together during this crypto winter ;)

Rated 1 out of 5 stars

Scam

Scam. They froze and took ALL of my crypto assets. Please watch out.

August 12, 2022
CoinRabbit logo

Reply from CoinRabbit

Rob,
In our company, there have never been, and there will never be cases of freezing of client assets and restrictions on withdrawing client's own funds.
If you have any difficulties accessing your account or other technical problems, please provide us all the details about your problem and contact our technical support on our site and your case will be considered as a priority and resolved ASAP

Rated 5 out of 5 stars

Feeling of relief

Due to the situation that happened with Celsius, I had strong fears that the same thing would happen here and the withdrawal operations would be blocked or smth like that. But this did not happen and, after a detailed dialogue in support with the guys, they explained in detail why this could not happen for them by any chance. I have checked and made several withdrawal operations over the past few days and everything went well. I will wait out a little tense situation on the market and will definitely continue to use the service. Right now, awesome job.

June 22, 2022
Unprompted review
CoinRabbit logo

Reply from CoinRabbit

Appreciate you putting your trust in us. Thankfully, we saw the risks beforehand and were keeping users’ funds safely stored on cold wallets from the start. Better be safe than sorry.

Rated 5 out of 5 stars

Love the UI with decent security

Billiant service so far, took 10 mins to receive my USDC loan.

Testing out the service with a reasonable amount will update this rating accordingly when settling the amount over the next few months.

June 21, 2022
Unprompted review
CoinRabbit logo

Reply from CoinRabbit

We hope that further use of our tool will only continue to please you

Oh, and what cool updates will be coming soon... =)

Rated 5 out of 5 stars

Service gave me all I want and more

I had several loans, some successful, some not but I've always received my service or help with it. 24/7 support helped me with any problem or question I had whether it's about liquidation, bug or my momentary lack of possibility to increase, when they kept my loan from liquidating. It's a spectacular growing service, I will defenetely continue to use it!

June 21, 2022
Unprompted review
CoinRabbit logo

Reply from CoinRabbit

Thanks! Yes, we consider it very important to help our customers even in difficult times in the market.

Rated 5 out of 5 stars

I didn't expect such support...

Due to the current state of the market, my loan was really close to liquidation and I did not have time to carry out an operation that would avoid this. I turned to the guys with a request to help me, although I did not hope that luck would turn to me those days... But I was amazed by their approach. They not only helped, they also put temporary protection from liquidation on my loan until the funds from me were transfered. I have not yet met such an approach from any service. Keep it up!

June 19, 2022
Unprompted review
CoinRabbit logo

Reply from CoinRabbit

Yep, we try to provide the best possible individual approach for each of our clients. Thanks for your feedback!

Rated 5 out of 5 stars

Best choice for me

The CoinRabbit platform, which offers fast mortgage loans and real-time problem resolution, was the best choice for me.
Thanks to you, I was able to catch the coin.

May 16, 2022
Unprompted review
CoinRabbit logo

Reply from CoinRabbit

Awesome, good to hear!

Rated 5 out of 5 stars

Very thankful 🤩

Email support and Nick in marketing are superstars! I accidentally sent collateral on wrong network 😳. Thought my whole bag was gone. Coinrabbit worked with me to recover and returned my crypto. If you have issues with chat support on website, email them and they will take care of you.

May 12, 2022
Unprompted review
CoinRabbit logo

Reply from CoinRabbit

You're a superstar! Glad to help you in any case ;)

Rated 5 out of 5 stars

Take so much to increase collateral more than a day

The experience in site to get a loan is very fast and reliable.... BUT when you need to increase the collateral sometimes you have erros on system to recognize your transactions... Many times i had to enter in chat and wait 1 day... Yes 1 day to my collateral get increased... and in that meantime was exposed to maybe get liquidated... it is a very serious problem if you sent coins that on explorer took 1 minute but one day on platform to be updated... It is not fair with the borrower and because that i would avoid it until the platform fixes that... /// I have to edit my review because price is reaching the liquidation threshold and after 24 hours nothing was made by coinrabbit team.... even sending a chunk amount to increase collateral and reduce the price... /// Final closing: The team act and performed the increase on collateral... refunded coins that were sent twice... after that i used the refunded coins and increased my collateral to my price target... After all i changed my vote from 1 to 5 star because that team assured that in meantime my collateral was locked and secured until the case be closed! So really professional and passed confidence!

May 1, 2022
Unprompted review
CoinRabbit logo

Reply from CoinRabbit

Our team apologize that the operation of increasing the deposit caused such a delay.

At the moment, both of your loans have been updated with new deposit amounts and liquidation prices.
And the funds that were sent to the same addresses have already been returned to you.

Please notice, that during the time of fixing the problem, our team constantly monitored your loans and would not allow them to be liquidated by no means.

We hope that your experience with CoinRabbit will continue to be only positive!

Rated 5 out of 5 stars

The best crypto loan service.

Took out my 2nd loan with coinrabbit, whole process took 5 minutes. Amazing service, I hope CoinRabbit becomes the pioneer in the crypto lending service frontier.

May 1, 2022
Unprompted review
CoinRabbit logo

Reply from CoinRabbit

Thank you! With such awesome clients, definitely will become ;)

Rated 5 out of 5 stars

I love

very good
High speed
Very low risk

April 22, 2022
Unprompted review
CoinRabbit logo

Reply from CoinRabbit

Thanks! We are glad that you liked the simplicity and speed of our service :)

Rated 5 out of 5 stars

Great service, rates and support!

Great service, and even better support. Offers some of the best rates out there, on earning interest and borrowing APR. They have added many more collateral options. I'm hopeful they'll stay around for a long time. So happy that I found them over a year ago.

April 15, 2022
Unprompted review
CoinRabbit logo

Reply from CoinRabbit

Appreciate your feedback! In the near future, the service will get a huge number of cool updates.
Stay tuned! :)

Rated 5 out of 5 stars

Very usefull friendly

Very usefull friendly. Good for noobs.

March 25, 2022
Unprompted review
CoinRabbit logo

Reply from CoinRabbit

Thank you for your feedback! We believe that financial tool has to be as simple as possible :)

Rated 5 out of 5 stars

Help chat was nonexistent... Email is there to back it up!!!

I made a payment for my loan. After network fees my repayment was short "Remaining repayment:0.249764 USDT ERC20" I made a second payment for $25 USDT ERC20 (min from Nexo wallet). I am still waiting for my deposit to get returned and there is zero response from Coinrabbit Help Chat.
Help experience from email Amazing... Exceptional customer service on that end...
"You used chat on our site and didn’t get any answer at all?"
"Apologies that some technical issue with the chat affected your opinion about the service. We always try to make our best to help every client.
Thanks,
CoinRabbit support team"

March 3, 2022
Unprompted review
CoinRabbit logo

Reply from CoinRabbit

Hello Scott,

Please accept our sincere apologies for this situation with the support. We're already taking all necessary measures to solve your case as soon as possible. The problem will be solved in next 2 hours or faster.

If you have any questions and can't reach out to get immediate help, please contact us in our Telegram chat (https://t.me/+pl0gV_aInUdhMDNi) or directly https://t.me/darlinrabbit or https://t.me/con_amore. We will provide all needed help.

We hope this issue won't be an obstacle for you to continue using our service. Our clients' comfort is our top priority and we guarantee such a situation won't happen again.

UPD: Everything is solved in the stated ETA, your collateral was transferred to your wallet address successfully :) Kindly check it out and please update your review to let us know if you received everything !

Rated 5 out of 5 stars

Quick!

Sent XNO for USDT and received in my exchange within 10 minutes!

February 25, 2022
Unprompted review
CoinRabbit logo

Reply from CoinRabbit

Hi, thank you for such a high rating! We're glad to hear that since we value our client's time and we're always trying to improve your experience with our service :)

Rated 5 out of 5 stars

The best customer support I have ever experienced in crypto to date

I had challenges when moving funds to CoinRabbit and requesting withdrawal of collateral. I made mistakes on my part, but the customer service has been very helpful. The team is responsive, human (most important) and they seek to understand your problem well.

Really recommend using their platform for investing and lending!

Kudos to Adam!

December 25, 2021
Unprompted review
CoinRabbit logo

Reply from CoinRabbit

Hi ! We appreciate your detailed feedback and thank you for choosing our platform :)

We're always ready to help no matter what your problem is.

Also, we really hope your further experience with CoinRabbit will be pleasant and satisfying by all means :)

Rated 5 out of 5 stars

The customer service is great

The customer service is great, responsive chat. I'm in the process of depositing, though it looked everything checks out on my end, it is still in the first step of awaiting deposit.

Update: there was a misunderstanding on which network to use for depositing the USDT, and they made a refund for me. The coinrabbit team is very helpful throughout the process.

December 23, 2021
Unprompted review
CoinRabbit logo

Reply from CoinRabbit

Hello! We're sorry to hear that you are experiencing difficulties with our service :(

We can solve your problem right now, could you please contact us in Telegram chat (https://t.me/+pl0gV_aInUdhMDNi) or directly https://t.me/darlinrabbit or https://t.me/con_amore ?

A personal solution for your issue will be provided :)

Update: Thank you for the kind words and for editing your review! We appreciate it very much!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look