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CoinRabbit Reviews 252

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

To be honest, I haven't even started using the service yet, but I've already encountered issues with KYC (my fault), and the support team has been helping me. They spent several days trying to resolve... See more

Company replied

Rated 1 out of 5 stars

Stay away! Do not take a collateral loan from this exchange against your asset. They will liquidate you without giving you an opportunity to make the margin requirements. Chat support seems helpful... See more

Company replied

Rated 5 out of 5 stars

very good experience so far. very helpful also with customer support and answered all my questions and helped me basically step by step with loan. customer support replies straight away too. Wayne... See more

Company replied

Rated 5 out of 5 stars

CoinRabbit has been a great loan service resource! It's been efficient, quick, and approval friendly. No credit check, just a standard crypto collateral transfer...all within an hour. Based on your... See more

Company replied

Company details

  1. Business Management Consultant
  2. Bank

About CoinRabbit

Written by the company

We are a leading cryptocurrency platform dedicated to helping you unlock the full potential of your digital assets. Whether you need instant liquidity, want to grow your crypto holdings, or trade seamlessly, we provide fast, secure, and user-friendly solutions—all while keeping your funds safe in top-tier custody.

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Why Choose CoinRabbit?

buy

Borrow Instantly

Get crypto-backed loans in minutes with no credit checks or lengthy verifications.

earn

Earn Passive Income

Grow your wealth with high-yield crypto savings accounts designed for flexibility and competitive returns.

trade

Trade with Ease

Buy, sell, or exchange major cryptocurrencies effortlessly with our intuitive tools.

security

Top-Tier Security

Your safety is our priority. Funds are stored in secure cold wallets, protected by multi-layer authentication, real-time alerts, and whitelisting.

support

24/7 Human Support

Reach our dedicated team anytime—no bots, no delays, just real solutions.

card

Financial Freedom on Your Terms

CoinRabbit empowers you to leverage Bitcoin, Ethereum, and other major cryptocurrencies without selling.

Join thousands of users who trust CoinRabbit for transparent, secure, and innovative crypto solutions.

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Contact info

4.5

Excellent

TrustScore 4.5 out of 5

252 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 3 out of 5 stars

Easy to use (no KYC) but limited funtionality/support

Easy to use (no KYC) but limited functionality, tech issues & no insurance. Basic info not displayed on your loan (monthy interest amt, APY...). Ability to add collateral and reduce loan amt, but no ability to withdraw collateral or increase loan amt - it is 1-way street. Customer support is terrible. Had major issue accessing my loans and was told for several days it was a problem on my side. After finally admitting it was their problem, it took them 1 week to fix the problem. Also collateral is not insured.

December 13, 2023
Unprompted review
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Reply from CoinRabbit

Thanks for your feedback, Dave!

We're really sorry that your experience was not of the same level of quality that we always strive to provide our users with.

Funds are, in fact, insured 1:1. We're developing new features that will let our users see more info about their loans. Hopefully they will be available soon.

Thanks for using CoinRabbit!

Rated 5 out of 5 stars

Coinrabbit

I have been using Coinrabbit for around 1 year now, and very satisfied with coin selection and the terms.
More coins can be added, as I see it's working process.

December 25, 2023
Unprompted review
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Reply from CoinRabbit

Thank you for your kind words! Your feedback means a lot to our team. We're planning to expand our token roster even further next year.

Thanks again for choosing CoinRabbit and for your positive review!

Rated 5 out of 5 stars

The best website I have ever seen

The best website I have ever seen. It is possible to get the loan you need soon

December 18, 2023
Unprompted review
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Reply from CoinRabbit

Thank you for your kind words!

We strive to be as quick as possible when providing our users with the best crypto lending experience on the market. And thank you once again for choosing CoinRabbit!

Rated 5 out of 5 stars

Surprisingly Quick and Easy Process

Though initially hesitant to use a service like this, my trial run worked out well. The process is very easy and quick to navigate. The user interface is excellent and straightforward, and even when I made a mistake, the customer support chat responded surprisingly fast and was very helpful. I would definitely recommend using CoinRabbit.

December 15, 2023
Unprompted review
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Reply from CoinRabbit

Thank you so much! Your feedback means a lot to our team.

Thanks again for choosing CoinRabbit and for your positive review!

Rated 1 out of 5 stars

I'll explain what these scam artists…

I'll explain what these scam artists do. It's clever. And they are super nice while doing it...

They WANT you to get liquidated. That's the whole point of the 90% LTV (which is more because of the origination fee). They will play with timings. I'll explain... they liquidate IMMEDIATELY and automatically. But if you want to repay your loan and receive collateral, they will take FOREVER. What will they tell you? That the transaction is "stuck" and other factors. It's a lie. What they are doing is holding onto your collateral and they can usually get a liquidation to get the collateral they need to pay you back. It can takes HOURS to get your collateral back? Why? Again, you won't get a straight answer from them.

It's great because you don't know what they are doing as long as you are willing to wait hours or days for your collateral to be returned. Just know that they are screwing over others with your collateral. They can often get those liquidations. By the way, they will recover a loan... but only if the price goes even lower than the liquidation price of course lol. Again, they WANT you to get liquidated.

December 4, 2023
Unprompted review
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Reply from CoinRabbit

Hello, Ben!

We're genuinely sorry that your loan got liquidated due to a sudden and drastic market drop. We recommend to choose lower Loan-To-Value ratio options as they create a buffer between collateral’s original price and liquidation price, and can protect your collateral from liquidations.

CoinRabbit doesn't make money from liquidations and we try our best to avoid them. We restore liquidated loans when possible. In this particular case - current price of the currency is way too high to restore the loan.

We store most of our funds in cold wallets, because user funds' safety is our priority. That's why sometimes it may take more time to get your collateral back. We're currently working on improving the speed of payouts without any drops in CoinRabbit's quality.

We'll keep your feedback in mind for the future development. Once again - we're really sorry that your experience with CoinRabbit wasn't flawless.

Rated 3 out of 5 stars

Easy process, but hidden fees

They did make it easy to GET a loan, and the support is very good. I asked a lot of stupid questions before I got my loan.
Everything about the process runs fairly smoothly.
EXCEPT there is a nasty sting the tail. There are HIDDEN fees when making the repayment.
I was shown a certain amount that I owed for the repayment.
But when I went through the process of making the payment, the invoice was for a - you guessed it - larger amount. The extra fee amounted to about 2.8%, or USDT $5.
I asked support about this . First I was told the extra was "commission fees". When I questioned this further, I was THEN told the extra was "network fees". BS. I paid the network fees to send the USDT-TRX. They were sending SOL, whose tx fees are ~=0.
The support person couldn't give me a link which explained the extra fee.
So the process is easy, but this kind of dishonest gouging leaves a bad taste.

The reply below attempts to justify the hidden costs. The point is, I was SHOWN one figure before I made the repayment, and then I was CHARGED a higher figure during the repayment process. There was no prior explanation of this.

PLUS claiming network fees seems dubious given that the currency being withdrawn was SOL.

November 30, 2023
Unprompted review
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Reply from CoinRabbit

Thanks for your feedback, Duncan!

We understand your feelings regarding "network fees". We should've done a better job explaining what happened. Your collaterals were stored on cold wallets for security reasons, for the same reasons your collateral had to go through a number of transactions before it reached you - that's where the "network fees" came from.

We're really sorry that your experience was not of the same level of quality that we always strive to provide our users with.

We're developing new features that will let our users see all fees beforehand. Hopefully it will be available soon.

Thanks for using CoinRabbit!

Rated 5 out of 5 stars

I would like to express my gratitude to…

I would like to express my gratitude to CoinRabbit for their exceptional service.

A week ago, I took out an XDC loan that was dangerously close to being liquidated. Thanks to the numerous notifications I received, I was able to increase my loan successfully and avoid any complications.

Also, would like to say thank you to the support team at CoinRabbit that went above and beyond to assist me throughout the process. I truly appreciate the high-quality service and the invaluable support provided by CoinRabbit.

Thank you once again, and please continue your outstanding work!

November 21, 2023
Unprompted review
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Reply from CoinRabbit

Thank you so much for such a positive review on CoinRabbit! Your feedback means a lot to our team. Thanks again for choosing CoinRabbit and for your positive review!

Rated 5 out of 5 stars

Inquiry Regarding a Unique Crypto-backed Loan Structure

Dear CoinRabbit,

I am writing to inquire about the possibility of obtaining a cryptocurrency-backed loan under specific terms that differ from the conventional margin call and liquidation structure.

My requirement is for a loan that allows me to pledge my cryptocurrency as collateral. However, I am seeking a loan agreement that does not involve margin calls or automatic liquidations. My intention is to maintain control over the collateral and, in the event the value of my collateral falls below the loan amount, I would like the opportunity to voluntarily add additional collateral to balance the loan-to-value ratio.

The key aspect of this arrangement is to avoid automatic liquidations or margin calls while giving me the flexibility to manage my collateral actively. I am seeking an arrangement where the emphasis is on the borrower's ability to supplement the collateral if and when necessary, rather than on automatic mechanisms triggered by market fluctuations.

Could you please advise if such a loan structure is possible within your platform? If so, I would be interested in discussing the terms and conditions in detail.

Looking forward to your response.

Sincerely,
Alexander

November 17, 2023
Unprompted review
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Reply from CoinRabbit

Hello, Alexander!

Thanks for the inquiry and this 5 star review. Could you please send your proposal to kate.v@coinrabbit.io.

Thanks in advance! And thanks again for giving us 5 stars!

Rated 5 out of 5 stars

A Great Experience

As someone who works in/is really passionate about cryptocurrencies, I found this particular lending platform to be really convenient when it comes to leveraging my crypto holdings for some much-needed cash.

First and foremost, nice interface.

Secondly, no time limit for paying back the money.

Thirdly, the widest selection of tokens that I’ve ever seen on any crypto lending service.

All in all, a great experience, that I did not expect at all.

November 2, 2023
Unprompted review
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Reply from CoinRabbit

Really happy that we managed to surprise you, Kira!

Thank you for your review!

Rated 5 out of 5 stars

30% profit in a month

Got a loan against 1 bitcoin in late august to buy one more btc. Received usdt in 20 minutes to my wallet, everything was very easy and fast - no kyc, no any credit checks or smth like that. Only the best crypto loan experience that I’ve ever had. That what I call - real crypto & web3 experience. When the btc reached 33K successfully close my loan and sell it - solid profit.
Will recommend the service to my friends 100%

October 20, 2023
Unprompted review
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Reply from CoinRabbit

Thank you for your feedback!

We're happy to see our clients succeed with their financial decisions!

Rated 5 out of 5 stars

Really awesome experience

Really awesome experience! I've used many other borrow and lending platforms and I'm honestly blown away at how user friendly and easy Coinrabbit is. It felt like a safe and secure service with fair terms and conditions. Would highly recommend. Keep up the good work!

October 23, 2023
Unprompted review
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Reply from CoinRabbit

Thank you so much, Torron! Your feedback means a lot to our team.

Thanks again for choosing CoinRabbit and for your positive review!

Rated 5 out of 5 stars

Having experienced firsthand the…

Having experienced firsthand the remarkable support provided by CoinRabbit during challenging times, I can confidently say that they have earned my complete trust and unwavering loyalty. It is rare to find a platform that not only delivers on its promises but exceeds expectations by placing their customers' needs at the forefront of their operations.

In an industry flooded with competitors, CoinRabbit stands head and shoulders above the rest. Their commitment to transparency, security, and customer satisfaction is unrivaled, making them a true leader (AT LEAST FOR ME PERSONALLY) in the crypto lending space. I believe that CoinRabbit is poised to become a major player in the crypto world for many years to come.

For those searching for a reliable and trustworthy crypto lending platform, the search ends here. CoinRabbit is the answer. With their remarkable management team, exceptional customer service, and unwavering commitment to their customers' success, they have proven time and again that they are the pinnacle of excellence in the world of crypto lending. Embrace the future with confidence by choosing CoinRabbit as your trusted partner in the exciting world of cryptocurrency.

October 4, 2023
Unprompted review
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Reply from CoinRabbit

Thanks for this very positive review, Ksenia!

Your feedback means a lot to our team. Thanks again for choosing CoinRabbit and for your positive review!

Rated 5 out of 5 stars

useful

Very useful

October 5, 2023
Unprompted review
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Reply from CoinRabbit

Thanks for your review, kao! Happy that you were satisfied with our service.

Rated 5 out of 5 stars

Amazing customer support and the best…

Amazing customer support and the best selection of coins on the market!

September 14, 2023
Unprompted review
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Reply from CoinRabbit

Thank you for this glowing review, Alina!

Indeed, we are very proud of our variety of tokens & coins! And we couldn't be happier that you liked our customer support team!

Rated 5 out of 5 stars

$25K loan approved, received in 20 mins!

Very thankful to CoinRabbit and especially to Chester from live support. As the first loan, I took a $100 loan against xrp just to see how it wrks as I've never used such platforms before - everything went smoothly, I got my funds in 15 minutes. In a week after huge BTC crunch (I still hope it will go up again, God please) - I took a loan against 1btc with 80% LTV ratio, just to keep my funds safe if there is any volatility will be. It took a little bit longer (about 20-25 mins) but anyway very smoothly and Chester was very polite and supportive answering all my questions concerning the time arrival

One recommendation for CoinRabbit team - please, add referral program. I'd be happy to recommend your platform to my friends!

August 30, 2023
Unprompted review
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Reply from CoinRabbit

Thanks for such an amazing review, Kate!

We strive to provide the best service to our users. By the way, we do have a referral program. More details here: https://coinrabbit.io/blog/referral-program/

Rated 1 out of 5 stars

was lied to by customer support told…

was lied to by customer support told don't
worry we give 3 warnings we never just take your coins. BUT THEY DID RIP ME OFF IN UNDER ONE WEEK
told me You will get 3 notifications before the margin call happens. They lied price dropped 3% they stole 20% and their chat log is falsified after they rip you. After looking into this more now I understand legitimate ways of doing this is using a stable coin for collateral as with the up and down of crypto this a guaranteed way to always lose. live and learn

August 20, 2023
Unprompted review
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Reply from CoinRabbit

Hi, David!

This doesn't sound right. We strive to provide the best crypto lending service on the market.

We'd like to investigate your case, so please send the loan id to our customer care service - support@coinrabbit.io. We'll check all the details.

Rated 5 out of 5 stars

very good

very good
tanks

August 31, 2023
Unprompted review
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Reply from CoinRabbit

Thank you for your 5 star review!

Our main goal is to satisfy our customers!

Rated 5 out of 5 stars

I think this is one of the best app for…

I think this is one of the best app for crypto minds who wants to chamge their lives. It is very user-friendly and for me it's one of the greatest app out there!!!

August 25, 2023
Unprompted review
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Reply from CoinRabbit

Thank you for your kind words, Carl!

We do our best to provide our users with the best possible experience!

Rated 5 out of 5 stars

I’ve taken 4 loans - great experience

I’ve taken 4 loans and paid two off and overall have had a smooth experience. Getting back my Bitcoin took a little longer than anticipated so worried me but it had arrived safely.

I don’t know yet if loan get be paid off from the collateral if value has gone up on collateral but would be ideal if it isn’t available yet.

August 20, 2023
Unprompted review
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Reply from CoinRabbit

Thank you for such an amazing review! It's our pleasure to provide you with the best crypto lending service on the market.

Speaking about paying off the loan via collateral value going up - yes, this feature is set to be released in Q4 2023, according to our roadmap.

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