If I could put 10 stars I would! The lady i spoke with was absolutely amazing and so understanding and kind. Wished me luck on my driving test and was incredibly helpful. I’ve had bad experiences with... See more
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Review summary
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Abby was really helpful and polite , helped me with updating my account. Thank you Abby and also Collingwood has been really good and gives you time to pay your insurance on time assisting with a free... See more
Company replied
I spoke to a lady today, I can’t quite remember her name I think it began with a ‘L’, but she got me sorted really quickly. She even gave me advice about having a paracetamol and two bananas before my... See more
Company replied
Today I spoke with georgie she was absolutely brilliant, kind and friendly explained everything perfectly and made the experience very smooth! Honestly chuffed she was the one who took my call after b... See more
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Company details
About Collingwood Learner Driver
Written by the company
Learner Driver Insurance
We're Collingwood Insurance, an award winning Learner Driver Insurance provider offering Short-term and Annual insurance options.Our Learner Insurance helps provisional licence holders get extra driving practice in their own car, or in a friend or family member’s car, with no risk to the vehicle owners policy!
With Collingwood there's no black box to install in your car and there's no curfew on when you can learn to drive.
Plus, our insurance covers you to take your driving test in your own car!
Get a quote at the links below and start learning to drive today.
Additional benefits of Collingwood Learner Driver Insurance:
- Free Courtesy Car*
- Add a Parent or Spouse
- Accelerated No Claims Bonus**
- Windscreen Cover*
- Reduced Excess Using Approved Repairers
- UK Call Centre
- Immediate Online Documentation
- 24 Hour Claims Helpline
- Flexible Payment Options
- Optional Personal Accident Cover
- Optional Breakdown Cover
- Optional Key Cover
*Depending on the level of cover chosen **Terms conditions and underwriting criteria apply
Contact info
Collingwood House, NE29 6AR, North Shields, United Kingdom
- 0345 470 0014
- learners@collingwood.co.uk
- collingwoodlearners.co.uk
4.6
Excellent
17K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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First class service for a specialist learner driver policy.
I contacted Collingwood to arrange some learner's insurance for my son and after a very short wait, I was put through to a very friendly agent called Jessica. She thoroughly explained the whole process and all the specific terms and conditions for this type of policy. She communicated clearly and was very knowledgeable about the different products on offer, despite admitting she'd not been in this job very long.
Everything was set-up very quickly and with some friendly banter that put me at ease.
All in all I was extremely impressed with the suitability of the policy to meet our needs and of the way it was so clearly explained. There was no need to repeat myself and upon reviewing the information before I paid, I was already satisfied that I'd made a good choice to use Collingwood.
I believe that their staff training program must be very thorough as it was immediately obvious in the confidence that Jessica showed during our 30 minute conversation.
I would highly recommend contacting Collingwood and wish Jessica the best of luck with her new career!
July 27, 2026
Unprompted review
Reply from Collingwood Learner Driver
Hi David,
Thank you so much for the 5* review and for taking the time to share your experience. We’re delighted to hear that Jessica was helpful in the service you received and that she made a positive impact on you.
Providing excellent customer service is truly important to us, and your feedback helps motivate us to stay on track and strive for the best.
If you ever need further assistance, please don’t hesitate to reach out.
Thanks again for choosing Collingwood.
Kind Regards,
The Collingwood Team
No matter who I speak with they are…
No matter who I speak with they are always friendly, have respect, they answered all my questions and even made me giggle. I would rate this company highly.
July 27, 2026
Reply from Collingwood Learner Driver
Hi Anna,
Thanks for the great review!
We’re always delighted to hear when our customers have had a positive experience with us and have taken the time to share your thoughts with us.
If we can help with anything in the future, we are always here on hand to help with any queries or questions you have.
Kind Regards,
The Collingwood Team
Rachel was very thorough and talked me…
Rachel was very thorough and talked me through all the options.
July 27, 2026
Reply from Collingwood Learner Driver
Hi Delivery,
Thank you so much for your wonderful feedback! We’re delighted to hear that Rachel was able to provide you with helpful advice and support.
If you need any further assistance, please don’t hesitate to reach out.
Kind Regards,
The Collingwood Team
Lovely people
Everytime I call they are always so helpful and kind. Recently I talked to lez (I think that’s how you spell their name), absolutely lovely experience please give them a raise!!!!
July 17, 2026
Reply from Collingwood Learner Driver
Hi Langa,
Thank you so much for the 5* review and for taking the time to share your experience. We’re delighted to hear that Lez was helpful in the service you received and that he made a positive impact on you.
Providing excellent customer service is truly important to us, and your feedback helps motivate us to stay on track and strive for the best.
If you ever need further assistance, please don’t hesitate to reach out.
Kind Regards,
The Collingwood Team
Very helpful thanks Rob just the policy…
Very helpful thanks Rob just the policy we needed.
July 24, 2026
Reply from Collingwood Learner Driver
Hi Neil,
Thank you so much for your kind words! We’re delighted to hear that Rob was able to assist you in a polite and efficient manner. We’re always here if you need any further help or have more questions in the future.
Kind Regards,
The Collingwood Team
Jake was very helpful and made the…
Jake was very helpful and made the process of changing cars easy, to top it off he had a nice phone voice 😉
July 25, 2026
Reply from Collingwood Learner Driver
Hi Athena,
Thank you so much for your wonderful feedback! We’re delighted to hear that Jake was able to provide you with helpful advice and support.
If you need any further assistance, please don’t hesitate to reach out.
Kind Regards,
The Collingwood Team
Megan was amazing
Megan was extremely helpful and answered all my questions
July 25, 2026
Unprompted review
Reply from Collingwood Learner Driver
Hi Nicola,
Thank you so much for your wonderful feedback! We’re delighted to hear that Megan was able to provide you with helpful advice and support.
If you need any further assistance, please don’t hesitate to reach out.
Kind Regards,
The Collingwood Team
Spoke with a person in the UK
Spoke with a person in the UK, very easy to understand and clear, the process of changing vehicles on the policy was simple and straightforward.
July 25, 2026
Reply from Collingwood Learner Driver
Hi Ben,
Thank you so much for your kind words!
We’re delighted to hear you had a positive experience and appreciate your feedback.
Kind Regards,
The Collingwood Team
Reply from Collingwood Learner Driver
Hi Mariola,
Thank you so much for your kind words!
We’re delighted to hear you had a positive experience and appreciate your feedback.
Kind Regards,
The Collingwood Team
Spoke to Rhys from Collingwood learner…
Spoke to Rhys from Collingwood learner Driver insurance, he was so helpful and very clear on speaking. Give 5 star on the experience thank you
July 24, 2026
Reply from Collingwood Learner Driver
Hi Sapphire,
Thank you so much for your wonderful feedback! We’re delighted to hear that Rhys was able to provide you with helpful advice and support.
If you need any further assistance, please don’t hesitate to reach out.
Kind Regards,
The Collingwood Team
Excellent service
Excellent service. Georgie made the whole process so simple, explained my options clearly so I could make the best decision. So friendly too, woukd recommend Collingwood and Georgie without hesitation
July 24, 2026
Reply from Collingwood Learner Driver
Hi Jo,
Thank you so much for your kind words! We’re delighted to hear that Georgie was able to assist you in a polite and efficient manner.
Your appreciation means a lot to us and we’re always here if you need any further help or have more questions in the future.
Kind Regards,
The Collingwood Team
Nick was very helpful when we called
Nick was very helpful when we called, he was polite, has great customer service skills and I’d like to thank him for helping resolve our issue quickly.
July 24, 2026
Reply from Collingwood Learner Driver
Hi Callum,
Thank you so much for your wonderful feedback! We’re delighted to hear that Nick was able to provide you with helpful advice and support.
If you need any further assistance, please don’t hesitate to reach out.
Kind Regards,
The Collingwood Team
Very good server and reely good price…
Very good server and reely good price and very friendly👏
July 23, 2026
Reply from Collingwood Learner Driver
Hi James,
Thank you so much for your kind words!
We’re delighted to hear you had a positive experience and appreciate your feedback.
Kind Regards,
The Collingwood Team
Easy to talk to easy to understand…
Easy to talk to easy to understand recommend this to any learner
July 24, 2026
Reply from Collingwood Learner Driver
Hi Rebecca,
Thank you very much for taking the time to share your thoughts with us. We truly appreciate your feedback and we’re delighted to hear that you had a positive experience with us,
Please let us know if there is anything we can help with in the future.
Kind Regards,
The Collingwood Team
Not upfront about cancellation charges…
Not upfront about cancellation charges and £40 admin fee for cancelling, which you have no option but to do when your son/daughter passes their test. They automatically deduct these fees from the original credit card without authorisation
July 23, 2026
Unprompted review
Reply from Collingwood Learner Driver
Hi Beamish,
Thank you for taking the time to leave a review and we’re sorry to hear that you were unhappy with the service we provided.
We’ve asked Trustpilot to reach out to you to help us identify your policy, and in the meantime, please bear with this brief acknowledgement.
Kind Regards,
The Collingwood Team
Absolute amazing customer service and…
Absolute amazing customer service and support from you guys
July 22, 2026
Reply from Collingwood Learner Driver
Hi Kieran
Thank you so much for your kind words!
We’re delighted to hear you had a positive experience and appreciate your feedback.
Kind Regards,
The Collingwood Team
Reece was really helpful and was…
Reece was really helpful and was knowledgable about my requirements, I highly recommend
July 22, 2026
Reply from Collingwood Learner Driver
Hi Amy,
Thank you so much for your kind words! We’re delighted to hear that Reece was able to assist you in a polite and efficient manner.
Your appreciation means a lot to us and we’re always here if you need any further help or have more questions in the future.
Kind Regards,
The Collingwood Team
Reply from Collingwood Learner Driver
Hi Claudiu Vatamanu
Thank you so much for your kind words!
We’re delighted to hear you had a positive experience and appreciate your feedback.
Kind Regards,
The Collingwood Team
Reply from Collingwood Learner Driver
Hi Mr Bilner,
Thank you so much for your kind words!
We’re delighted to hear you had a positive experience and appreciate your feedback.
Kind Regards,
The Collingwood Team
Jessica’s call and how helpful she was
Jessica was amazing and able to relate as a learner as well she was absolutely amazing with the way she was explaining her customer service was amazing it felt like speaking to a friend that gives great advice and also being provided a similar process for my insurance that was amazing for me honestly I couldn’t of thanked her more she was lovely
July 22, 2026
Reply from Collingwood Learner Driver
Hi Wiktoria,
Thank you so much for your kind words! We’re delighted to hear that Jessica was able to assist you in a polite and efficient manner.
Your appreciation means a lot to us and we’re always here if you need any further help or have more questions in the future.
Kind Regards,
The Collingwood Team
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