Color Obstacle Rush Reviews 

403
TrustScore 1.5 out of 5

1.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Absolute fraud. Event was cancelled at short notice and no money refund! Company website is also missing

Rated 1 out of 5 stars

Beware of this event - it maybe a fake. In Austria / Vienna we subscribed to the run (2 adults, 2 children) - € 161,64. A few days the event was cancelled - with suspicious reasons. We wrote several e... See more

Rated 1 out of 5 stars

Didn't even want to give one star. Moved the date of the event which myself & friends now cannot make. Offered alternative more than 160 miles away. Refused to refund, despite UK law saying they must.... See more

Company replied

Rated 1 out of 5 stars

Not even one star. AWFUL. Cancel the event a week before it’s due to take place with no explanation. With no refunds. Don’t respond to any messages / emails. Delete comments on instagram & block peopl... See more

Company details

  1. Event Planner

Written by the company

Color Obstacle Rush is the biggest run in the world that combines the fun of colour and obstacles. With 6 colour stations, 20 different obstacles, and 20 music zones we are going to bring you the most memorable, fun, and colourful run of your life!


Contact info

1.4

Bad

TrustScore 1.5 out of 5

403 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.4

All reviews

(403)

2 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It was a lovely very well organised…

It was a lovely very well organised event. The T-shirts were very nice and good quality too.. we all had a great time..would highly recommend to try

May 9, 2022
Unprompted review
Color Obstacle Rush logo

Reply from Color Obstacle Rush

Thank you! Hope to see you again next year. 😍
- Linda
COR customer service

Rated 4 out of 5 stars

Colour-tastic!

Great fun. Long queue to get in so we set off 30 mins later than we had booked, but it didn't really matter.
The obstacles were fab & most of the colour-throwers were enthusiastic which made it more fun. We were a pair of glasses short & tried to buy a pair but they had run out. I think, considering you for need to be wearing glasses, a pair should be included in the cost as it isn't exactly cheap! Well worth it and I will definitely be re-booking for next year. Worth buying a few extra colour packets too, if you are able.

May 9, 2022
Unprompted review
Color Obstacle Rush logo

Reply from Color Obstacle Rush

Hi!

Thank you for the time you spent writing us a review, that will help us to improve our service and events! Your review has reached our production team as well. 😊

Hope to see you again next year. 😍

- Linda
COR customer service

Rated 1 out of 5 stars

Unfortunately I had to cancel due to…

Unfortunately I had to cancel due to Covid. I tried to contact them on Facebook and Instagram since Jun21 and no answer. All I wanted to do is to move it to next year. Did it in June and still no reply or promised voucher code.

September 22, 2021
Unprompted review
Color Obstacle Rush logo

Reply from Color Obstacle Rush

Hello!

First of all, apologies for not having found this feedback earlier.

We have probably already replied to you, but if you need to contact us you can email me directly at info@colorobstaclerush.com

Thank you and have a nice day!
- Linda
COR customer service

Rated 1 out of 5 stars

No refunds and will ignore you

Just be aware that they don't do refunds and you'll be told to transfer your tickets to next year's events. Because of covid this year my event got moved to a day when my group could not do and we all could not attend. Some people's circumstances have changed now, others can't do the days available and the rest of us don't want to commit to something that quite frankly we aren't too keen to do anymore because of the lack of information given this year and the poor customer service. I keep messaging because we need the refund or we are out nearly £200 but they just ignore the messages.

August 30, 2021
Unprompted review
Color Obstacle Rush logo

Reply from Color Obstacle Rush

Hello!

First of all, apologies for not having found this feedback earlier.
There was a pandemic backlog in our customer service, which caused unfortunately long response times. We have worked hard and our response times are back to normal.

We have probably already replied to you, but if you need to contact us you can email me directly at info@colorobstaclerush.com

Thank you and have a nice day!
- Linda
COR customer service

Rated 5 out of 5 stars

Fun event

Just had a fab time at the Nottingham run - staff were really friendly and helpful. Good fun for all the family.

July 10, 2021
Unprompted review
Rated 1 out of 5 stars

I had a date booked and paid for on…

I had a date booked and paid for on 16th May 2021 which they cancelled and have bit had any contact with me despite me leaving 3 emails regarding this. Their customer service is shocking and I will not be excepting another date off them.. they have til 9th June to return the money to my bank account or I'll claim it back off the credit it card. Disgusting

June 5, 2021
Unprompted review
Color Obstacle Rush logo

Reply from Color Obstacle Rush

Hello!

First of all, apologies for not having found this feedback earlier.
We have worked hard and our response times are back to normal.

We have probably already replied to you, but if you need to contact us you can email me directly at info@colorobstaclerush.com

Thank you and have a nice day!
- Linda
COR customer service

Rated 1 out of 5 stars

SHOCKING CUSTOMER SERVICE

I entered a race for 2021 and got an email to say that it will be rescheduled in July. I am unable to attend any date in July so have tried to get a refund. However, there is no way of contacting anyone and their robot doesn't work. They say in FAQs that you can transfer to any location but I'm not travelling hours to another location just to do this run.

May 8, 2021
Unprompted review
Color Obstacle Rush logo

Reply from Color Obstacle Rush

Hello!

First of all, apologies for not having found this feedback earlier.
We have probably already replied to you, but if you need to contact us you can email me directly at info@colorobstaclerush.com

Thank you and have a nice day!
- Linda
COR customer service

Show reviews in all languages. (403 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look