Absolute fraud. Event was cancelled at short notice and no money refund! Company website is also missing
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Beware of this event - it maybe a fake. In Austria / Vienna we subscribed to the run (2 adults, 2 children) - € 161,64. A few days the event was cancelled - with suspicious reasons. We wrote several e... See more
Didn't even want to give one star. Moved the date of the event which myself & friends now cannot make. Offered alternative more than 160 miles away. Refused to refund, despite UK law saying they must.... See more
Company replied
Not even one star. AWFUL. Cancel the event a week before it’s due to take place with no explanation. With no refunds. Don’t respond to any messages / emails. Delete comments on instagram & block peopl... See more
Company details
Written by the company
Color Obstacle Rush is the biggest run in the world that combines the fun of colour and obstacles. With 6 colour stations, 20 different obstacles, and 20 music zones we are going to bring you the most memorable, fun, and colourful run of your life!
Contact info
Finland
- colorobstaclerush.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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It was a lovely very well organised…
It was a lovely very well organised event. The T-shirts were very nice and good quality too.. we all had a great time..would highly recommend to try

Reply from Color Obstacle Rush
Colour-tastic!
Great fun. Long queue to get in so we set off 30 mins later than we had booked, but it didn't really matter.
The obstacles were fab & most of the colour-throwers were enthusiastic which made it more fun. We were a pair of glasses short & tried to buy a pair but they had run out. I think, considering you for need to be wearing glasses, a pair should be included in the cost as it isn't exactly cheap! Well worth it and I will definitely be re-booking for next year. Worth buying a few extra colour packets too, if you are able.

Reply from Color Obstacle Rush
Unfortunately I had to cancel due to…
Unfortunately I had to cancel due to Covid. I tried to contact them on Facebook and Instagram since Jun21 and no answer. All I wanted to do is to move it to next year. Did it in June and still no reply or promised voucher code.

Reply from Color Obstacle Rush
No refunds and will ignore you
Just be aware that they don't do refunds and you'll be told to transfer your tickets to next year's events. Because of covid this year my event got moved to a day when my group could not do and we all could not attend. Some people's circumstances have changed now, others can't do the days available and the rest of us don't want to commit to something that quite frankly we aren't too keen to do anymore because of the lack of information given this year and the poor customer service. I keep messaging because we need the refund or we are out nearly £200 but they just ignore the messages.

Reply from Color Obstacle Rush
Fun event
Just had a fab time at the Nottingham run - staff were really friendly and helpful. Good fun for all the family.
I had a date booked and paid for on…
I had a date booked and paid for on 16th May 2021 which they cancelled and have bit had any contact with me despite me leaving 3 emails regarding this. Their customer service is shocking and I will not be excepting another date off them.. they have til 9th June to return the money to my bank account or I'll claim it back off the credit it card. Disgusting

Reply from Color Obstacle Rush
SHOCKING CUSTOMER SERVICE
I entered a race for 2021 and got an email to say that it will be rescheduled in July. I am unable to attend any date in July so have tried to get a refund. However, there is no way of contacting anyone and their robot doesn't work. They say in FAQs that you can transfer to any location but I'm not travelling hours to another location just to do this run.

Reply from Color Obstacle Rush
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