Comfychildrenshoes Reviews 

82
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TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

I ordered a pair of shoes for each of my granddaughters. It took 6 weeks for the order to arrive. When it did arrive, one pair was not what I ordered. It took two months of back-and-forth messages bef... See more

Rated 4 out of 5 stars

Ordered a pair of shoes, all info provided was accurate as far as shipping times. It took about 3 weeks for them to arrive at my doorstep which is fairly decent coming from China. It was easy to track... See more

Rated 1 out of 5 stars

Absolute joke. DO NOT ORDER FROM THIS COMPANY. I placed my first order, only one pair out of four pairs ordered were correct. Customer service have been stringing me along for over a month, promi... See more

Rated 1 out of 5 stars

It's strange that there's 3 good reviews and not just any reviews but 5 star and each one of them are for the shoe advertised, the barbie ones. It makes me wonder if it is actual customers. Also, as a... See more

1.4

Bad

TrustScore 1.5 out of 5

82 reviews

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1.4

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(82)

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Rated 1 out of 5 stars

The company is a scam!

The company is a scam!! They ship you a completely different shoe than in the image on the site. Not to mention the quality of the shoe pictured vs the one received is also night and day. The shoes are of the poorest quality and never resemble the one you actually purchased and then!! They have the nerve to tell you that you need to pay for return shipping for their mistake..then they will refund you IF they receive the product back.. they do not provide a return label but they do provide all kinds of complicated return shipping directions to ship to China, so they might not even get the goods back. So now you have paid for the original product, the original shipping cost and return shipping and might not ever get a refund bc they never receive the return goods bc of the crazy return instructions. DONT BUY ANYTHING FROM THIS SCAM OF A BUSINESS

August 8, 2024
Unprompted review
Rated 1 out of 5 stars

WARNING ‼️ THIS IS A SCAM!!!

WARNING ‼️ THIS IS A SCAM!!!! DO NOT PURCHASE!!!! I PURCHASED MY GRANDAUGHTER OR ATLEAST I THOUGHT I WAS PURCHASING MY HER SOME BIRTHDAY SHOES AND I NEVER RECEIVED THEM AND I JUST KEPT EMAILING AND GETTING THE SAME THING. YOUR ORDER IS ON ITS WAY FOR 44 DAYS AND THE WEBSITE SAYS THAT I SHOULD GET MY ORDER IN 7-10 BUSINESS DAYS!!!

August 14, 2024
Unprompted review
Rated 1 out of 5 stars

I ordered 2 pairs of the Elsa Princess…

I ordered 2 pairs of the Elsa Princess shoes for birthday gifts. They arrived and were way too large. I contacted customer service several times to exchange them, but only heard back once requesting a photo of the shoes and the size. I sent them that, and have contacted then 2 more times with no reply. I spent $59.00, and these shoes are worthless to me. Very poor customer service.

July 10, 2024
Unprompted review
Rated 1 out of 5 stars

SCAM

I would give this "business" zero stars if i could. Ordered shoes over 2 weeks ago and still havent received them. I've attempted to reach out to them 3 times with no response. SCAM!!!!

July 22, 2024
Unprompted review
Rated 1 out of 5 stars

Shoes were awful

Shoes were awful! On the first order instead of spiderman on the shoes it was spidermam. Then on the 2nd order it said Winnie the Dooh instead of Winnie the Pooh! Reached out and no response!

June 13, 2024
Unprompted review
Rated 1 out of 5 stars

Partial shipment no satisfaction

I placed 2 orders from them, the second order was placed and received before I got the first order which took about 3-4 weeks. I ordered 2 of the same shoes each time because I was ordering for my twin grands. The first order only one pair of shoes arrived. They offered me a credit but I don’t want anything else from them. It was a waste of money for me.

April 26, 2024
Unprompted review
Rated 1 out of 5 stars

Don't waste your time

Don't waste your time. I ordered a product that my daughter really wanted, had to follow up with them 3x because it hadn't shipped yet more than two weeks after I placed my order. Every time I reached out, it took several days for someone to get back to me with a totally canned, nonsensical response. Finally, they confirmed that the product was out of stock and now I am going back and forth with them to receive a refund (they have directed my request to the shipping department, which makes no sense.) If you are going to purchase, highly recommend using a credit card with solid return protection so you are covered and don't have to depend on their shoddy customer service.

July 2, 2024
Unprompted review
Rated 1 out of 5 stars

RIPOFF from China!!

RIPOFF from China!!! Do not waste a penny of your money. They say they provide trustworthy customer service, but they don’t have a clue what that is. Horrible purchase, learned my lesson.

June 4, 2024
Unprompted review
Rated 1 out of 5 stars

The absolute worst!!

The absolute worst!!! Do NOT do order from them. I tried to cancel my order within an hour of placing the order fir to a sizing mistake and they refused to stop shipment.

June 12, 2024
Unprompted review
Rated 2 out of 5 stars

Made an order for 3 pairs of shoes…

Made an order for 3 pairs of shoes waited 3+weeks nothing received so I emailed my concerns I received an automated response and 2 weeks later received partial of my order (2 pairs of shoes) I have emailed again today

May 3, 2024
Unprompted review
Rated 1 out of 5 stars

In 3rd World countries, this $$ means alot.

I placed an order for some shoes for (2) toddlers $70 total, cuz their B-days was sometime in May, I ordered May 10th, the site said 7-10 days, then when i emailed the company after waiting 3wks, they immediately posted an automated response (template) about they're sorry for my concerns, then proceeded to say items take 14-21 days, so of course todays date is June 5th, still no shoes. They have a customer service # for N.Carolina (not in service), on the site they (claim) to be stationed in Canada, but the unmitigated truth is they're operating out of China....to ANYONE that plans to do business with this company, DO NOT!!! They are taking advantage of customers who choose to shop online. COMFYCHILDRENSHOES IS A SCAM!!!! -California

May 10, 2024
Unprompted review
Rated 1 out of 5 stars

I paid the extra $19.95 to get them…

I paid the extra $19.95 to get them shipped quicker. They sent a link that pulls up nothing. It is supposed to be a gift for my grandson. I wish I would’ve seen the reviews first. I hope they show up or else I will be calling my bank for scam. I tried emailing them but no response. Never again.

May 1, 2024
Unprompted review
Rated 1 out of 5 stars

I’d give a zero if that was an option………

I’d give a zero if that was an option…… it took over a month for my order to arrive and then they were the wrong size. I contacted them via email asking how to return them. The response gave me 3 options. 1. Mail them back to china at my cost. 2. Take a 15% refund to my account. 3. Take 25% in store credit. I’ve never experienced such poor customer service. Buyers beware.

May 6, 2024
Unprompted review
Rated 5 out of 5 stars

Barbie light up shoes delivered today

Barbie light up shoes delivered today, didn’t take long, they are really nicely made shoes and light up when walked in as advertised. I see some terrible reviews but my experience was a good one. Would buy again.

May 5, 2024
Unprompted review

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