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Review summary

Created with AI, based on recent reviews

Considering 43 reviews, most reviewers were let down by their experience overall. Many customers expressed significant dissatisfaction with the products, citing poor quality and inaccurate sizing that often resulted in items being much smaller than expected, even when following the company's guidelines. People also reported not receiving their orders or only receiving partial shipments, leading to frustration. Furthermore, consumers frequently encountered issues with the company's responsiveness, experiencing delayed or no replies to their emails and requests for refunds or exchanges. This lack of communication, coupled with difficulties in obtaining refunds for unsatisfactory or undelivered items, contributed to a generally negative perception of the service.

What people talk about most

Product

Reviewers express strong dissatisfaction with the product. Many customers report that items are significantly... See more

Refund

Customers consistently express dissatisfaction with the refund process. Many reviewers report sending... See more

Order

Users describe negative interactions with order. Many customers report significant delays, with some waiting... See more

Response time

Customers had negative experiences with response times. Many reviewers consistently report a lack of response... See more

Quality

Reviewers highlight negative aspects of quality. Customers consistently express disappointment with the poor... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Wouldn’t even give a 1star rating!! Poor quality bodysuits, sizing doesn’t match what they clearly advertise on their website and social media platforms… do not bother or wast your money! Shocking com... See more

Rated 1 out of 5 stars

Terrible terrible terrible… avoid. I ordered 2x bodysuits on the buy one get one free offer. After a long delivery time frame window I finally received just 1 of the 2 bodysuits. Quality was absolutel... See more

Rated 1 out of 5 stars

Lack of communication from the company after the sale was processed. I got charged an extra amount which was not authorised, I emailed Comfyco requesting a refund for the extra charge with no response... See more

Rated 1 out of 5 stars

Wish I had read these reviews before purchasing! I bought 2 bodysuits which after following the sizing guidelines were miles too small. I have reached out multiple times on Facebook and email for a re... See more


Company details


Contact info

1.5

Bad

TrustScore 1.5 out of 5

105 reviews

5-star
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1-star

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Rated 1 out of 5 stars

Don’t order

Order two items and paid extra to express ship in five days. It’s now 7 days and have not received and sent two emails and never heard back.

April 25, 2025
Unprompted review
Rated 3 out of 5 stars

Not up to scratch, sadly

Despite reading the size guide, one suit was way too small. The other suit straps looked in the wrong place, like they were stitched the wrong way round.
I messaged for a return, they didn't want them back and issued me with a refund. I ordered again, 2 sizes larger given the teeny tiny L labelled bodysuit. These are too big. Plus one has the bra cup stitched inside out so the seam faces outwards. Another issue is considering these are supposed to be body sculpting, therefore sucking in larger figures, the elastic straps are not very robust for boobs over a size 36C

April 3, 2025
Unprompted review
Rated 1 out of 5 stars

Do not trust Comfyco

Do not trust their refund policy and the advertising of 30 day free return. Ordered the lace bodysuits as per the provided size guide but have been sent subpar product that does not fit ! Have been chasing for nearly 3 weeks for refund and return address/reference which their poor customer service has been ignoring. Please do not buy from this company or trust any size guide they provide.....wish I could give them a zero star...

April 24, 2025
Unprompted review
Rated 1 out of 5 stars

All products were inferior material,no…

All products were inferior material,no support as advertised and the straps were also in weird position nothing like photo,asked for refund but they would only give credit and I wouldn't buy anything else from them wouldjustlike a refund

April 8, 2025
Unprompted review
Rated 1 out of 5 stars

Id give this company 0 Stars if I…

Id give this company 0 Stars if I could. I ordered 2 body suits on March 11, 2025 and still have not received them as of April 10, 2025. I wouldn't recommend ordering from this company at all. I can't reach anyone via email as they keep saying try a different company when it is the contact information on their site. So, don't order from this company as it is a SCAM apparently. Ill have to chock it up to a learning experience and lost money. What a waste.

April 10, 2025
Unprompted review
Rated 1 out of 5 stars

I would give it a Zero stars if I…

I would give it a Zero stars if I could. I got one bodysuit and it was buy one get one Free. They only sent me the one and the bodysuit was a joke.. Something you think you would get a Dollar Store. Not Shapeware at all.. And It doesn’t even fit a normal body.. It’s like sized for a child. And I’m only 120 pounds 5 feet four. They’re scamming 100%.. Their ads show women wearing completely different shape wear than they actually give you. DO NOT Waste your money!!!! Now I’m being ignored and they won’t even get back to me about a refund! I’m pissed!!!

March 30, 2025
Unprompted review
Rated 1 out of 5 stars

I got the shapewear lace body suit

I got the shapewear lace body suit. Went by their size charts and it didn’t fit correctly. Also, it is advertised as shapewear and there is absolutely no compression in it to be advertised as shapewear. It should be advertised as a body suit. It doesn’t shrink your waist or hold anything in as shapewear would. When I asked for a refund they offered me store credit. When I said no I wanted my money back because it was falsely advertised as shapewear they told me that I couldn’t have my money back because then they claimed it was a sale item and the sale was final. I wouldn’t have bought in the first place if it was advertised right.

March 26, 2025
Unprompted review
Rated 1 out of 5 stars

Order arrived but not good sizing

Order arrived, went by there size gide does not fit, have email three times no responce by the comfyco, tried phoning turned off , very bad customer service, do not by from them, taken my hard earned cash and don't care!!!!!

April 4, 2025
Unprompted review
Rated 1 out of 5 stars

Items arrived and weren't as described

Items arrived and weren't as described, fit was tiny and poor quality Tried to get a refund and instead they tried to offer me a credit (legally they have to refund). I refused saying I wanted a refund and again they offered more credit. Asked again for a refund and they have just ignored me. Dont waste your time ordering from here as you will be disappointed.

March 19, 2025
Unprompted review
Rated 1 out of 5 stars

Horrendous Customer Service – Avoid at All Costs!

If I could give ComfyCo a negative rating, I absolutely would. This has been one of the worst customer service experiences I’ve ever had.

I attempted to make a return, and instead of honoring a full refund, they initially offered store credit—something I highly doubt I would have ever received given the nightmare that followed. When I clearly stated that I wanted a full refund, they went completely silent. No response. Nothing. I followed up twice after that, and still—radio silence.

This company clearly doesn’t care about its customers once they’ve taken your money. The lack of basic professionalism and accountability is astonishing. At this point, I’m convinced they deliberately ignore refund requests, hoping customers will just give up.

Do yourself a favor and stay far away from ComfyCo. I will never be shopping here again, and I strongly advise anyone considering a purchase to think twice before dealing with this shady company.

February 24, 2025
Unprompted review
Rated 1 out of 5 stars

This is a SCAM company

I purchased 2 body suits from Comfy Co. I received the products one which had marks on it and the other with a terrible fit. The products were poor quality and did not support the body as they demonstrate on their social media. I emailed them to ask for a full refund. They got back to me quickly to provide me with a different option. I then asked again for a full refund which is within my legal rights. Since then they have just gone silent, it has been a few days now and they just don’t send me my refund but keep sending their marketing emails to me. Do not buy from this company and don’t trust what you see on their social media. Really disappointed with the customer handling and quality of products.

March 7, 2025
Unprompted review

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