CommerceCore Reviews 3,688

I was disappointed when I realized my order was correct. I called customer service within 15 min when I was told it was already pulled for shipment.

Also money for insurance was added without my knowledge.

The agent today said no problem. I hope so.

Website is confusing! You end up placing orders for goods you don’t want, warranty and additional charges you don’t want and then receive multiple split invoices!

Avoid!

It states you have the right to cancel within 24 hours but when you try they say the goods are shipped within an hour and they then won’t cancel!

Avoid at all costs!

Products shipped that I didn't want. And was charged for them.

When I ordered it, it seemed like there were two sizes. As I checked out there was no option- so the advertising was confusing. The guard is too big and I’m still trying to find out if there is a smaller size to exchange it for.
Lots of email responses but no way to resolve the problem.

Representative,Kray, was very kind and helpful in resolving my issue.

Just started a complain and you are already asking????!!!!

After numerous times of trying to connect with no luck I have decided to return.

I tried the product and it did not perform as expected so was removed

The representative was professional and supportive.

Contact with customer agent quick and easy seems very helpful but awaiting information to return items
Once this is done i will reorder correct amount after error

I have only made one request so far, but the response has been favourable

Hello There,
Thank you for the email. I received my Pressure Washer and want to return it to you for a full refund. The product is nothing like the one advertised. I have the original packaging and envelope the product was sent in.
I need an RMA number and address from you.
Please let me know when this will be credited to my account. Please call me and leave a message if you have any questions.
Thanks,
Steven M. Feckley
110 Coastline Drive
Seal Beach, CA 90740
562-665-1978

I would prefer to respond to this survey upon completion of the return process, nevertheless, service has been exemplary to this point in the process.

Titanium cutting board-oredered. 2. They came and the sticker on both of them will not all come off.I even have a spray on product. To remove stickers and that doesn’t work either. What do they use to put.the product instead On all the paper work that does with it? Why now not sanitary. To use.

So far the experience has been great. When I accidently over ordered I made contact by phone. I was told it was too late to cancel the order, even though I had just placed it. They said the order is forwarded immediately. I was told to wait until I received it and then contact them for instruction on how to return one of the orders. That happened and I made contact by email. I received a reply email and given this link to the survey.