Exceptional and rapid service. Vicki went above and beyond to understand the order required and organised swift links to make payment. Have used before and will definitely use again. I wish... See more
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Jack H was super helpful in sending over a quote and organising deliveries in a timely manner. When items needed to be returned and exchanged, he made this process very easy. We would definitely order... See more
Company replied
Great customer service. Melissa, Laura and Alyssa especially are great. Prompt with emails and calls, always exceed my expectations and unlike a lot of other companies - their aftersales service is gr... See more
Company replied
We have recently had 29 toilet cubicles fitted over the summer holidays. Which was no small job. Everyone at Commercial washrooms were amazing, when we did encounter a few issues. They came up with al... See more
Company replied
Company details
Written by the company
Full turn-key Washroom Refurbishment Services, Toilet Cubicle Installations and Cubicle Panel Installation for Schools, Leisure Centres and Office Buildings. Specification and Supply only of washroom products. Our established ties with leading suppliers across Europe ensure we can bring you the most up-do-date washroom products, whilst backing these up with reliable and long-lasting guarantees.Operating since 1999 our experience across Schools, Offices, and Leisure Centres, ensure you choose the right products for your washroom upgrade.
Contact info
Unit B Technology House, Innovation Park, Technology Road, BH17 7DA, Poole, United Kingdom
- 01202 650900
- sales@commercialwashroomsltd.co.uk
- commercialwashroomsltd.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Daniela was Super Helpful regarding a…
Daniela was Super Helpful regarding a return

Reply from Commercial Washrooms
Responsive and friendly
Daniela was very quick to response and professional over phone and email, couldn't ask for more helpful service :)
Gavin too was great to work with, ironed out any kinks quickly, accommodating and friendly.

Reply from Commercial Washrooms
Cubicle Ironmongery
having used Commercial Washrooms for several years, they have proved to be outstanding. Most items from stock, quick delivery, mistakes put right promptly - theirs or mine. Gavin has pulled me out of trouble many times.

Reply from Commercial Washrooms
I deal with Gavin Watson
I deal with Gavin Watson. Always quick to respond to emails. Very helpful when there’s a problem and always gets resolved.

Reply from Commercial Washrooms

Reply from Commercial Washrooms
Very good experience.
Second purchase from Commercial…still the BEST!
Second purchase from Commercial Washrooms. Was so pleased first time around that we decided to repeat the order for our other bathroom. Placed order, delivered next day but found a small dimple/defect in the porcelain. Placed a call and a new toilet is being delivered tomorrow! Cannot ask for better service! Polite, friendly and the quickest response time ever! Prices are excellent and as far as what we purchased, have remained the same, so very pleased with that as well. Huge thank you to Daniela Godwin who took my call and sorted anll this out in a matter of minutes! So grateful ... x

Reply from Commercial Washrooms
Daniela was incredibly helpful to me…
Daniela was incredibly helpful to me during the returns process.
Lovely to 'speak' to over email also!
Overall, fabulous experience with Daniela and commercial washrooms.

Reply from Commercial Washrooms
excellent service…
dealt with the order efficiently and goods arrived on site when required. Hassle free order system. Excellent service

Reply from Commercial Washrooms
Very good service for shipment from UK…
Very good service for shipment from UK to Norway. Shipment to Norway can often be a bit difficult, as we are outside of EU (same as UK now)

Reply from Commercial Washrooms
Helpful service agent
Helpful service agent. The Goods arrived later than promised. But otherwise satisfactory

Reply from Commercial Washrooms
Excellent Customer Service
Excellent customer service, Will Parsons was extremely helpful and answered any queries you had. Would recommend this company.

Reply from Commercial Washrooms
Daniela was very helpful
Daniela in customer service has been so helpful sorting out an issue with a delivery.
She is quick to answer the phone and emails and everything I would want from a good customer service.
Thank you for your help. Kira

Reply from Commercial Washrooms
Ralph was so helpful!
Ralph over at Commercial Washrooms was unbelievably helpful! Managed to get us a WC set on such short notice and had the order wrapped up and done within 24 hours! Absolute star! If I could I'd give a higher rating than 5*. Brilliant company and excellent team. Highly recommended!

Reply from Commercial Washrooms
Will is always incredibly helpful with…
Will is always incredibly helpful with all the orders placed. Always friendly and assuring throughout the process of orders, answers all queries in a timely manner and has helped our company complete a project on time this week when we was going to fail with going above and beyond to push delivery.
Thanks Will!!

Reply from Commercial Washrooms
Daniela was fantastic in resolving my…
Daniela was fantastic in resolving my query in a timely manner. Thank you.

Reply from Commercial Washrooms
After Sales Service
This is my second review of this company. After a good sales experience I said I was waiting to see how the delivery and aftersales service would be. The delivery time was 6 weeks. After 4 weeks I rang to see what the date might be. Eventually I spoke with Tom Easom, he knew exactly what was happening confirmed a date there and then which was before the deadline. The order arrived as promised but there was a piece missing which could happen on an order worth £12,500 . I contacted Tom who sent out the part on an overnight courier which meant the plumbers could continue the following day. Some days later it was discovered that a Sanitary piece had a hairline crack in it. I contacted the company who said that they would send out another. But then there was some confusion as to a checking deadline meaning I might not be covered. One phone call from Tom and again it was all sorted and the part arrived the following morning. Thanks Tom, you are personally 5 star.

Reply from Commercial Washrooms
Cancelling Order
Dealt promptly with my issues and resolved them quickly

Reply from Commercial Washrooms
Great Customer Service
We had ordered some specific taps for a project that is under go and we had the help of Becky Prevett, she was very helpful, friendly and assuring throughout the process as we had some unexpected issues with our order, Becky went above and beyond to help us resolve the issue and did so with much patience and ease, she was an absolute pleasure to work with and I will definitely recommend the company as well as her any day of the week!!!!! you are a star Becky

Reply from Commercial Washrooms
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