Comovita Reviews 

295
TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

I ordered and paid for a pair of shoes in January 2022. I never received the shoes and I did not receive my money back. This company is to be avoided. I have a friend who is a lawyer in Madrid and he... See more

Rated 5 out of 5 stars

Perplexed by all the negative reveiews. I’ve worn high price luxury shoes that compares to these look ridiculous. Yes, there is waiting (3,5 weeks on the loafers, less than 2 for the boots) but if you... See more

Rated 1 out of 5 stars

I would give zero stars to these scammers. Did a purchase over a YEAR ago, sent numerous emails trying to locate my order. No response. I smeared their entire social media channels demanding... See more

Rated 1 out of 5 stars

Order #933520 - ordered Nov. 5th, 2022, no replies or updates since Nov 7th when my shoes were supposedly being worked on. I can’t tell if this company is going defunct or what but having no responses... See more

Company details

  1. Clothing Store

Written by the company

The World's Most Sustainable Brand.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

295 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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2.3

All reviews

(295)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Best shoes in the market

Best shoes in the market. I’m a so called “shoe dog” who owns quite a few pair of shoes and imho Comovita shoes are unbeatable in terms of quality and comfort despite being much cheaper than others. Really happy I found them!

December 17, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing experience

Amazing experience. Ordered a pair of Chelsea boots Two months ago and they got broken in a quite heavy motorbike crash. I asked Comovita if it was possible to fix them and not only they did it for free (resole and suede care) but they also send me for free a shoe care kit with a personalized get well soon note. Best experience I ever had buying online. Will definitely keep purchasing more shoes from them!

December 15, 2021
Unprompted review
Rated 5 out of 5 stars

Surprised with their comfort. Very happy

Didn’t think I would use them as much as I do. SUPER comfortable shoes, very surprised. I bought them because they are beautiful and sustainable and I wanted to support their vision, and in return I can not only say they are indeed beautiful and with quality, but also very very comfortable. They take time in the shipment but they are honest and always let you know about it in advance.
Very happy with the purchase.

December 15, 2021
Unprompted review
Rated 5 out of 5 stars

Best shoes

Best shoes (yes, they take some time to arrive). Good quality, really comfortable and great Service

December 15, 2021
Unprompted review
Comovita logo

Reply from Comovita

Thank you Ed for your positive feedback! Have a great day :)

Rated 1 out of 5 stars

This company is a SCAM

This company is a SCAM! Don't buy from them and don't fall for their Instagram ads. I ordered my shoes 5 weeks ago and never got any response to my inquiries. If you look for an imprint or actual company address on their website, there is none!

December 15, 2021
Unprompted review
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Reply from Comovita

Hello Paco,

We are sorry to hear you've had these issues but it seems that your order has already been delivered, right?

Thank you so much for your trust :)
Inés

Rated 5 out of 5 stars

Great boots and even better service

Great boots and even better service. Wrote them asking if it was possible to add an extra pair of laces for my sneakers in a different color and they did it without charging me any extra money. A couple of weeks after I received my suede sneakers and I couldn’t be more happy with them!

December 6, 2021
Unprompted review
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Reply from Comovita

Thank you so much Tina!

Rated 1 out of 5 stars

This retailer is a total scam!

This retailer is a total scam! Ordered a pair of trainers for which I waited longer than I should have but anyway. At the end I received a completely different pair of shoes that I have ordered. Waited for a few more weeks for a return label and even if a received it and returned the shoes to the retailer, they never proceeded the refund! The company stopped replying to my messages and lied that they had paid me back. PayPal did not help either. Please if anybody managed to sue successfully this scam of a company, write me back.

December 6, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

Amazing customer service. I reached their team to ask if it was possible to make my boots wider than usual and they did it without any hesitations. I got asked a few questions and voila, after 4 weeks my new custom made shoes were here. They look fabulous and really well made. Thanks!!

December 3, 2021
Unprompted review
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Reply from Comovita

Thank you, Philip! Have a wonderful day and keep enjoying your boots :)

Rated 5 out of 5 stars

High quality boots at an unbeatable…

High quality boots at an unbeatable price. I was looking for a great pair of chukka boots and first I was a bit reluctant to buy these are they were cheaper than other brands I saw online but I finally gave them a try and the result was super satisfying. These are the best shoes I have and I really love that are made to order (4 weeks in my case). Gonna get a pair of kicks for the spring / simmer soon!

December 2, 2021
Unprompted review
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Reply from Comovita

Thank you, James! We can't wait to make a new pair for you :)

Rated 5 out of 5 stars

Great shoes

Great shoes. Been using them since September and I am delighted so far. I see people complain about delivery times which I don’t get as they repeat non stop on their site that these are made to order. Will purchase again!

November 30, 2021
Unprompted review
Comovita logo

Reply from Comovita

Thank you so much, Dan!

Rated 1 out of 5 stars

I am totally disappointed and would not…

I am totally disappointed and would not recommend ordering from this company. I ordered sneakers from Comovita in February of last year and didn’t hear from the company for several months. I did not receive an order confirmation and wrote an e-mail which was never a reply. My other e-mails were not answered either. At some point came a message that the shoes will come soon although I have often written that I would like to cancel the order.
Now I got a completely different shoe which I do not like and which I can not send back, because I have not received a return label despite request.

November 30, 2021
Unprompted review
Rated 5 out of 5 stars

My favorite footwear brand

My favorite footwear brand. I discovered COMOVITA during COVID times and I initially purchased a pair of white sneakers that I ended up using almost every day. Since then I've purchased 2 pairs more (the linen sneakers and the chelsea) and I'm obsessed with all. The quality and comfort of this shoes is just unreal. Super happy to have found such a cool zero waste sustainable brand, danke!

November 24, 2021
Unprompted review
Comovita logo

Reply from Comovita

Thank you Sophia for the great feedback and for being an amazing customer! We hope you keep enjoying our shoes :)

Rated 5 out of 5 stars

These are the best sneakers I ever had

These are the best sneakers I ever had. The quality of the (vegan) leather is outstanding, after using them almost daily for more than 4 months they still have no scratches or sign of use. Also, this sneakers are extremely comfortable even in the first use. Really recommend them (as I see some complains, mines took 3,5 weeks to arrive, but so worth it!)

November 22, 2021
Unprompted review
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Reply from Comovita

Thank you so much, Jim! Have a great day :)

Rated 5 out of 5 stars

Best shoes in the market

Best shoes in the market. I’ve been wearing the Chelsea boots for a while now and in my opinion these are the best shoes you can get nowadays. The wait is completely worth it!

November 19, 2021
Unprompted review
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Reply from Comovita

Thank you, Matt! Enjoy your Chelseas :)

Rated 5 out of 5 stars

The perfect boots

The perfect boots. I had a pair of Chelsea boots from Velasca which I loved but these are just next level. The quality of the suede is unreal and they look twice as good. Also I love that these come with individual travel bags.

November 15, 2021
Unprompted review
Comovita logo

Reply from Comovita

So happy to hear this Paul! Thanks for taking the time to share this review.
Have a great day!

Rated 5 out of 5 stars

The best boots in the market

The best boots in the market. Been using them for already 2 months I can assure that these are better than other pairs I had before from brands like Velasca or Lotttusse. Much more comfortable and the rubber sole also seems to resist even bike crashes. Love them!

November 4, 2021
Unprompted review
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Reply from Comovita

Thank you Jorge for this amazing review! Happy to hear you are enjoying your boots :)

Rated 5 out of 5 stars

Worth the wait

Worth the wait. First of all when you open the box the initial presentation is awesome. The boots are beautiful. I’ve been wanting a good pair of suede boots for years and these exceeded my expectation!

November 2, 2021
Unprompted review
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Reply from Comovita

Thank you for the trust and the positive feedback, Paul!

Rated 1 out of 5 stars

it looks like a scam... :(

I still didn't receive my sneakers that I ordered in April. I wrote emails, messages in dm and comments in instagram of Comovita.eu, but nobody responds to me. I don't want to believe that it a scam, but it looks like this. I hope the Comovita's managers will be able to fix this situation. It sad that I can't write a good feedback. I really liked the concept of this brand and I hoped to become their regular customer.

October 27, 2021
Unprompted review
Comovita logo

Reply from Comovita

Hello Anastasia,

I am so sorry to hear this. We are going to get back to you via email to get this fixed as soon as possible.

Have a great day and apologies for the inconvenience!

Rated 5 out of 5 stars

Excellent

Excellent!

I’ve been using my sneakers for over 3 months and I’m super happy about them. The quality the fit and durabilty are perfect. Also, I love that they are made to order and vegan!

October 23, 2021
Unprompted review
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Reply from Comovita

Thank you, Eline :)

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