Do not place an online order. I should have read reviews first because several people have had the same experience. Orders placed, never arriving, then being totally ignored by the shop. After re... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ordered a candle on 6th feb for my wife on Valentine’s Day. Now the 16/02 - no candle arrived, no response to query on non delivery raised on 13/02, but I have been asked for feedback twice.
Such a great range of candles with some quirky designs Packaged well in a lovely expensive looking box and delivered very fast using a reliable courier service I chose Starry Night and since delive... See more
Contacted me very quickly to check details as Sam could see I’d likely missed a drop down on the order form. Having checked & amended in response to email, so I did not need to re-order, the purchase... See more
Company details
Written by the company
Hand poured soy wax candles using a wooden wick and natural soy wax. We are also specialists in creating candles from used bottles.
Contact info
Unit A1 North Road, Marchwood Industrial Park, C/O Strong Room Self Storage, SO40 4BL, Southampton, United Kingdom
- 07854849655
- sales@compasscandles.co.uk
- compasscandles.co.uk
3.0
Average
324 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Navigate To Compass Candles
Such a great range of candles with some quirky designs
Packaged well in a lovely expensive looking box and delivered very fast using a reliable courier service
I chose Starry Night and since delivered I’ve lit every night, it’s created such a cosy atmosphere in our living room and kicks out a beautiful scent which is not at all cloying or artificial smelling
November 6, 2022
Top Quality
As always, top quality products and a top quality service. I couldnt recommend this top quality bloke more!
November 4, 2022
Great service and beautifully packaged
Great service and beautifully packaged. I can't wait to light them.
October 24, 2022
Perfect gift
Bought from Compass candles having seen the brand over summer. Loved the idea that they recycled old bottles int beautiful gifts. Was buying for a guy and wasn’t sure about scents so messaged the company who were very helpful in recommending. All round incredible and the safety packaging is great. Also, the refills are a great idea!
October 19, 2022
Ordered a candle for a Christmas…
Ordered a candle for a Christmas present, beautifully packaged and smells amazing!
October 20, 2022
Perfect candle with a lovely scent and…
Perfect candle with a lovely scent and slow burning!
October 25, 2022
Great products
I purchased a gift box for my girlfriend's birthday. The candle and the infuser are great!
October 10, 2022
Lovely Candle
September 26, 2022
There was a problem with stock but…
There was a problem with stock but nicely resolved
September 15, 2022
Outstanding
Outstanding
Absolutely delighted with the candees, they look and smell fantastic. I will definitely be ordering more
September 8, 2022
The best candles ever
The best candles ever. I want them in every room in my house !!
KH
August 30, 2022
Can't get enough!
I keep coming back time and time again, I can't get enough of the compass candles gorgeous, strong scents.
The beautiful bottles look incredible in every room of my house and I have had my favourite ones refilled. Thank you!
August 1, 2022
Wax melts smell amazing
I ordered a selection of wax melts. They arrived quickly and smell amazing. Can't wait to start using them.
July 31, 2022
Thank you for the lovely candles and…
Thank you for the lovely candles and exceptional service from Sam. The candles were a gift for my daughter's teachers and looked and smelled wonderful.
July 27, 2022
Gorgeous smelling
Gorgeous smelling. Arrived safely and securely wrapped. Excellent quality. Can't wait to buy a glass bottle candle next!
July 18, 2022
Beautiful Wessex gin bottle made into a candle
This is the first time I have used Compass Candles and I was very impressed with the bottle that they made into a candle for me - will definately use them again.
July 17, 2022
Absolutely amazing
Absolutely amazing product. Bought it as a thank you gift and it was perfect. Delivery was quick, really well package. I can’t fault anything and would thoroughly recommend compass candles to anybody.
July 10, 2022
Love Love
My Husband brought me a candle and wax melts for my birthday. The candle smells amazing and love the wick. Dark honey and tobacco are my favorite wax melts
July 4, 2022
Unprompted review
Candles ordered and arrived with good…
Candles ordered and arrived with good support throughout process. Beautiful presentation and packing, thank you.
July 2, 2022
Beautiful Bombay Sapphire Glasses
Absolutely beautiful Bombay Sapphire drinking glasses. These look lovely and it definitely feels special to drink out of them. Very well packaged for delivery. Looking forward to purchasing some more.
July 1, 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.