Do not place an online order. I should have read reviews first because several people have had the same experience. Orders placed, never arriving, then being totally ignored by the shop. After re... See more
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Ordered a candle on 6th feb for my wife on Valentine’s Day. Now the 16/02 - no candle arrived, no response to query on non delivery raised on 13/02, but I have been asked for feedback twice.
Such a great range of candles with some quirky designs Packaged well in a lovely expensive looking box and delivered very fast using a reliable courier service I chose Starry Night and since delive... See more
Contacted me very quickly to check details as Sam could see I’d likely missed a drop down on the order form. Having checked & amended in response to email, so I did not need to re-order, the purchase... See more
Company details
Written by the company
Hand poured soy wax candles using a wooden wick and natural soy wax. We are also specialists in creating candles from used bottles.
Contact info
Unit A1 North Road, Marchwood Industrial Park, C/O Strong Room Self Storage, SO40 4BL, Southampton, United Kingdom
- 07854849655
- sales@compasscandles.co.uk
- compasscandles.co.uk
Hasn’t replied to negative reviews
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Very pleased with candle
Very pleased with candle. It’s beautifully wrapped and presented.
Seller was very helpful too
Beautiful candles
Beautiful candles! Took advantage of the bottle exchange scheme and had 2 bottles that hold sentimental value made into the most amazing smelling candles. Look great, smell great. Fab customer service too. Would definitely recommend.
Great service, beautiful gin bottle candles
Packing on the bottle candies was excellent. Very happy to recommend Compass Candles. Very professional product and a fantastic way to re use some lovely bottles. Thank you!
More bang for your buck
I buy this candles because you get more bang for your buck! In my opinion they are the most potent products on the market The quality of the finished product reflects the price you pay but also it does represent value for money. I want my room to be filled with the scent and these do that compared to others where you have to be up close just to smell anything close to representing what you paid for.
The last time I purchased these candles was December 2021 they have lasted until just before the posting of this review which represents value for money in my book.
Once again a fantastic service from Sam…
Once again a fantastic service from Sam 😊
More candles and the new car freshener which smell amazing. Thank you
Smells amazing-my car has gone from…
Smells amazing-my car has gone from being a muddy dog-mobile to smelling lush!
Always great service
The best hand poured candles you can get
Incredible range of products, the quality is unmatched. Sam pours his heart into each candle! Always exceeds expectation!
Great service as always by Compass…
Great service as always by Compass Candles. Their candles are exceptionally well made, the scents are amazing and they never disappoint. You need Compass Candles in your life
A beautifully scented and presented…
A beautifully scented and presented candle which is stylishly packaged. Will purchase again.
I just love these candles
I just love these candles, I buy them to give away but end up keeping them.
Well packaged, arrives quickly and love the fact you can send the holder back and ask for a refill, I have to try this. The scent is lovely.
Highly recommended
I had a bottle cut and filled and am…
I had a bottle cut and filled and am completely blown away at how great it looks and the smell of the candle is divine!
Wholeheartedly recommend it to anyone.
Great job! Thank you.
I’ve run out of words which say how…
I’ve run out of words which say how great these candles are but I keep going back which says it all I think. A1 customer service, nothing is too much trouble. I’ll be back soon for my next one which is already in the planning stage…..
Good service and communication
A big fan of compass candles
A big fan of compass candles , they always look fantastic , burn and smell beautifully . Arrive in sustainable packaging .
Will continue to support this great independent business
Awesome service as usual
Awesome service as usual. Highly recommended my partner can't get enough of the wax melts
Beautiful product
Beautiful product. Smells incredible. Quick delivery. Very reasonable price. Love it
Amazing as always!
Beautiful candle and Reed diffuser set. I have had a few of their candles and they fill a whole room. The Reed diffusers are incredible and last for longer than advised! I just wish the Coconut & Lime was available in the Reed diffusers again.
I ordered the Raspberry and pepper…
I ordered the Raspberry and pepper candle for my daughter as she really liked the fragrance and wanted another one. It arrived within days thank you.

Reply from Compass Candles
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