Safiyya was really helpful with my check-out. She replied quickly, answered everything clearly, and kept me reassured throughout the deposit-release process. Would definitely recommend — thanks again!... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Complete Prime Residential are leading Lettings & Management Specialists. We provide a bespoke service for thousands of international landlords, while helping secure thousands of rental properties for tenants worldwide. With global expertise, and feet on the ground in London, Manchester, Birmingham, Liverpool, Berlin and Hong Kong, our highly professional team can provide support across thirteen international markets. We offer our expertise as soon as you have purchased your property and will work with you through every point of your investment management cycle, from completion and handover from the developer to furnishings, lettings, and property management. Finally, when it's time to realise your investment potential, we can even help you maximise returns with our resales service based on in-depth market insights. For Tenants: We work with thousands of tenants internationally to source and secure their ideal home quickly and efficiently. Our experienced lettings negotiators will guide you through the entire lettings process, from conducting viewings and submitting offers to referencing and preparing your tenancy agreement. Our team of property managers will support you during your tenancy to ensure the best possible experience once your new home has been secured, dealing with your enquiries, and resolving your property maintenance issues around the clock. For Landlords: We usually welcome landlords and real estate investors into our client lifecycle immediately after they have made a purchase - and often in advance of the completion date of the development - which means we can act promptly and efficiently with your lettings process, ensuring we maximise the performance of your residential investment asset. When landlords ask us why we have become one of the leading partners for real estate investors, our answer is simple: it is because we streamline the entire lettings process for you, managing everything from your property handover to any legal documentation you have to prepare before you rent your property. For Buyers and Sellers: Our global residential property experts have access to a network of both local and international homebuyers and investors and are best placed to advise on the sale of your residential investment asset. Our consultants will manage the process from negotiation to completion. Our people are trained and inclined to think beyond the obvious, putting in the hard work takes to find the perfect buyer or achieve the best price for your property. We listen to our customers, and we go the extra mile to make sure we find the right property for our active database of buyers or the best prices for our sellers and investors. Our team of people know their markets well and are experienced, knowledgeable, and passionate about property and property investment.
Contact info
First Floor, 40-42 Charterhouse Street, EC1M 6JN, London, United Kingdom
- +44 (0) 2035519900
- reception@complete-ltd.com
- complete-ltd.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Couldn't be more pleased
Great correspondence with Ryan always, friendly and quick replies. Thanks for all the help.
I have dealt with the company and…it has been excellent in all aspects.
I have dealt with the company and specifically Ryan for a number of years and the service has been excellent. I have a few properties around the country and this is by far the best experience I have had with an agent. Thank you Complete and Ryan - I can 100% recommend their services
Great service
Shamira Dar has given me great service over the years she has managed my account. Always prompt when responding to any questions that I have. Highly recommend if you need a Manager.
Easy to deal with with
It is great to have Complete to handle all related matter to managing the rental apartments for us. Shamira Dar is our property manager and she is great. Why 4* and not 5*, the tenant find fee and cost of getting new tenants and on-boarding is a bit pricey.
it has been a great experience working with Shamira Dar
it has been a great experience working with Shamira Dar, she handles all matters related to managing my property in very professional and efficient way.
Mohammed Omar
Grace Ata was incredible and highly…
Grace Ata was incredible and highly detailed. The process was smooth and swift. Moved into the property without any hiccups.
SHAFIYAH is a very efficient person to…
SHAFIYAH is a very efficient person to deal with. I recommend him :)
Efficient and Stress-Free: A Positive Experience with Complete Prime Residential
I had a fantastic experience with my renting agent, Shamira, at Complete Prime Residential. Their professionalism and efficiency made the process smooth and stress-free. Also, extremely responsive and helpful at any time. Highly recommended!
Shamira is always kind and helpful
Shamira is always kind and helpful, always approachable and keeps me updated with eveything in regards to where I live. It gives me peace of mind knowing she is there and so helpful and if I contact Shamira she always gets back to me very quickly.
Reliable and efficient service
Shamira has managed our apartment in the UK for a number of years now and what I value most about her service is her efficiency and timeliness. She provides her best service everytime, always responding to emails and just generally giving me an assured sense of her professionalism. I value her work enormously.
High quality service
Shamira has been very helpful and prompt whenever I communicate with her.
Friendly service from Shamira…
Friendly service from Shamira throughout my tenancy made everything so simple. Thank you!
Shamira is always quick to respond to…
Shamira is always quick to respond to emails, incredibly polite and helpful!
Shamira Dar has been exceptional
Shamira Dar has been exceptional in my dealings with Complete over several years now. She is proactive and diligent in looking after our interests. She is responsive and helpful and always profressional. I enjoy working with Shamira.
They are trying hard to make letting a…
They are trying hard to make letting a seamless experience. Thank you
5 Stars for Shamira
Shamira is always willing to help and cooperate with the proper need , she is Always friendly and respectful ..... Surely can trust her implicitly in taking care of the property
Ryan Council - Exceptional service
Ryan always willing to help and go out of his way to accommodate (excuse the pun) me as a client!!
Great service, thanks
five stars for Ryan
Ryan is always willing to help and not only does he help he goes out of his way to accomplish the wishes of his clients . As a company owner I celebrate someone whom is given a tak and does so without hesitation and doesn't stop until the set goal has been achieved . Always friendly curious and respectful ..... I have never met Ryan in person but I know I can trust him implicitly in taking care of my property
Really impressed with Ryan…
Really impressed with Ryan who’s looked after things from day one. He’s a professional and a problem solver. Always keeps things under control. Thanks
Ryan at Complete is our designated PM
Ryan at Complete is our designated PM, he delivers excellent and timely service.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








