Complete Home Surveys Ltd Reviews 

237
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Fantastic service! Emma helped initially with booking our RICS-2 survey, she was super helpful and very informative. The survey was carried out within a few days of the inital booking and the r... See more

Rated 5 out of 5 stars

Couldn’t fault the service we received for our survey on our home, Sandra was lovely & very professional & thorough. We were really happy with the quick turnaround for the report too. We decided to go... See more

Rated 5 out of 5 stars

We've had both experiences of being a seller and a buyer with Complete Home Surveys, and their level of customer service, care and quality of work is outstanding. When we sold our house our buyers use... See more

Rated 5 out of 5 stars

I recently contacted the team to enquire about a survey and spoke with Emma, who was friendly, professional, and extremely helpful throughout. As first-time buyers, we had several questions, all... See more

Company details

  1. Chartered Surveyor
  2. Real Estate Surveyor

Written by the company

We are a local independent firm of Chartered Surveyors and Registered Valuers based in Liverpool. We focus on providing our clients with reliable, honest and professional advice in relation to residential property. Whether you are a first time buyer or an established landlord, our expert team are here to help you on your journey to purchasing your next property. We specialise in Level 2 Homebuyer Surveys and Level 3 Building Surveys, as well as Help to Buy, Probate and Matrimonial valuations. We are Regulated by the Royal Institution of Chartered Surveyors (RICS) which means we work to the highest level of professional and ethical standards.


Contact info

4.9

Excellent

TrustScore 5 out of 5

237 reviews

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4.9

All reviews

(237)

28 reviews in the last 12 months

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Rated 5 out of 5 stars

Couldn't recommend them enough!

I am so impressed with the service and efficiency of Complete Instructions Surveyors. I am currently in the process of selling my flat and Emma called me to book in the valuation on Monday. The booking process was quick and easy and the surveyor (Keiron) was able to come out to me on Friday. Both Keiron and Emma were polite and really helpful. I have had my valuation report back this morning and am very happy with the service. I would highly recommend Complete Inspections, thank you!

September 20, 2024
Unprompted review
Rated 5 out of 5 stars

Prompt answer on the phone and a…

Prompt answer on the phone and a courteous reply.This firm gave a very good reasonably priced survey which was succinct and informative. I have used another surveying firm who were terrible and more expensive,hard to get hold of,never got back to me and the survey was full of waffle and it was nearly twice the price.

September 5, 2024
Unprompted review
Rated 5 out of 5 stars

Home survey report

Buying a house for the first time can be really overwhelming. I was recommenced complete home surveys by a friend who used their service last year. I would recommend them to anyone who is going through this process, no question was too much. The survey was completed within a few weeks, within regular updates. The service and support that they provided was outstanding. Thank you.

July 27, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Emma was very helpful and supportive at a difficult time when I rang to book a survey for probate after a family bereavement. The surveyor arrived promptly, was efficient and the report received the following morning. Definitely use again.

August 8, 2024
Unprompted review
Rated 5 out of 5 stars

New home buyer…

I am currently in the process of buying my first home. I quickly realised that I needed a survey completed on my home to be and reached out to this company as I had read they had a quick turn around. Our survey was booked within 2 weeks and we received our report the day after the survey was carried out. Amazing and fast service, cannot recommend enough. Thank you!!

July 23, 2024
Unprompted review
Rated 5 out of 5 stars

First class service

Complete Home Surveys was recommended to me in order to carry out a Level 3 Structural Survey on our intended house purchase.

From the first interaction with Emma in the office, through to the chat I had with Liam post survey, I have been thoroughly impressed with the service. They have been responsive at all times and provided a very comprehensive report.

I wouldn't hesitate to recommend them.

July 9, 2024
Unprompted review
Rated 5 out of 5 stars

Repeat customers!

We have used Complete Home Surveys on 3 separate occasions. You may, therefore, surmise we are happy with the service they provide.
Surveys are competitively priced and arranged in a timely manner.
Customer Service is exceptionally good courtesy of Emma.
Survey reports are delivered promptly and embody sufficient detail.
We would use CHS again and would not hesitate to recommend them.

May 31, 2024
Unprompted review
Rated 5 out of 5 stars

My experience with complete home…

My experience with complete home surveys was great they was quick with the report, communication was good through out and the staff was friendly and more than helpful I wouldn't hesitate to recommend and use again

April 26, 2024
Unprompted review
Rated 5 out of 5 stars

Emma responded to our enquiry very…

Emma responded to our enquiry very quickly and got us booked in as soon as possible. We had a last minute hiccup getting access to the property which Emma rearranged for us without any issue. Liam thoroughly accessed the property and was on hand to answer any questions we had once receiving the results going above and beyond. We will definitely be using Complete Home Surveys again in future and would recommend them to all. Thanks Emma and Liam

April 5, 2024
Unprompted review
Rated 5 out of 5 stars

Level 3 Building Survey

Can't recommend CHS highly enough. Emma was very quick organizing our level 3 survey and communication was faultless the whole way. We chose this as it's an old house. The extra cost for the level 3 survey was super useful for us as it showed up problems with the roof we had missed and meant the seller ended up paying for it rather than us shelling out the cost when we moved in. Also very helpful in highlighting a few issues we need to be aware of in the future that we would have been completely naive to otherwise. Highly recommend.

March 7, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant!

Emma and Liam at Complete Home Surveys have been brilliant. Responsive and really patient with our questions and queries. The survey was arranged really the report was received really quickly. Highly recommended!
Thank you!

April 12, 2024
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

Cant recommend complete home surveys enough. Excellent customer service from start to finish. The report is professional and clear.

Emma was fantastic, kept us in the loop and was really friendly.

Good value for money

February 26, 2024
Unprompted review
Rated 5 out of 5 stars

Had good communication with Emma who…

Had good communication with Emma who answered and explained everything before the survey. Survey was booked in a week time. Got the report in 3 days, took me 3 days to talk to surveyor but Liam answered all my queries patiently when I had the chance. Overall had a good experience with CHS. I would recommend this company to others.

March 6, 2024
Unprompted review
Rated 5 out of 5 stars

Fast service

Fast service with a detailed account of issues would recommend to friends and family would not hesitate to use this company again in the future

January 25, 2024
Unprompted review
Rated 5 out of 5 stars

Quick turnaround at a reasonable price.

We'd recommend Complete Home Surveys. Quick turnaround, a reasonable price, and a stress-free part of our home purchase.
Emma was very efficient at organising the survey with the estate agents and getting the survey to us. Sean completed our survey; it was well written and within the timeframes set.

February 2, 2024
Unprompted review

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