Complete Home Surveys Ltd Reviews 

237
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Fantastic service! Emma helped initially with booking our RICS-2 survey, she was super helpful and very informative. The survey was carried out within a few days of the inital booking and the r... See more

Rated 5 out of 5 stars

Couldn’t fault the service we received for our survey on our home, Sandra was lovely & very professional & thorough. We were really happy with the quick turnaround for the report too. We decided to go... See more

Rated 5 out of 5 stars

We've had both experiences of being a seller and a buyer with Complete Home Surveys, and their level of customer service, care and quality of work is outstanding. When we sold our house our buyers use... See more

Rated 5 out of 5 stars

I recently contacted the team to enquire about a survey and spoke with Emma, who was friendly, professional, and extremely helpful throughout. As first-time buyers, we had several questions, all... See more

Company details

  1. Chartered Surveyor
  2. Real Estate Surveyor

Written by the company

We are a local independent firm of Chartered Surveyors and Registered Valuers based in Liverpool. We focus on providing our clients with reliable, honest and professional advice in relation to residential property. Whether you are a first time buyer or an established landlord, our expert team are here to help you on your journey to purchasing your next property. We specialise in Level 2 Homebuyer Surveys and Level 3 Building Surveys, as well as Help to Buy, Probate and Matrimonial valuations. We are Regulated by the Royal Institution of Chartered Surveyors (RICS) which means we work to the highest level of professional and ethical standards.


Contact info

4.9

Excellent

TrustScore 5 out of 5

237 reviews

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4.9

All reviews

(237)

28 reviews in the last 12 months

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Rated 5 out of 5 stars

Recently ordered a level 3 house survey…

Recently ordered a level 3 house survey on my very first house purchase, the survey was so thorough and clear! Emma was also so helpful and friendly on the phone, and got the survey booked in quickly with no issues!

The survey pointed out existing issues with the house, areas where they noticed there had been previous repairs (not disclosed to me by the seller) and areas that could lead to very expensive repairs in future. Thankful I got the survey before going through with that purchase!

Thanks so much, will be ordering another survey for when I find my dream home no doubt!

March 21, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Services

The report given was concise, understandable and straight to the point. The work also revealed the secret of what I needed. The staff Emma is always there to and willing to help. I recommend them to anyone. They are simply the best.

February 28, 2025
Unprompted review
Rated 5 out of 5 stars

Liam Atkinson provided us with a great…

Liam Atkinson provided us with a great report, the survey was conduct in a timely manner and the survey highlighted significant issues on the property that needed attention in a manner that was easily readable for us.
Will definitely use them in the future :)

January 10, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing!

They were super quick to get a date! The report was very detailed and easy to read. I had a few concerns after reading the report so scheduled a call with the surveyor who put my mind at ease and ran through all my concerns with me! Emma was lovely throughout the whole process and the whole team offered help and support the whole way through! Thank you very much! We would definitely use you guys again for future purchases!

March 7, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

We instructed Complete Home Surveys to perform a Level 2 survey on a property and what we received was a comprehensive, informative and well-structured report. Special mention to Emma who was great throughout the process and offered excellent aftercare service. What was particularly impressive was their sales etiquette - made us aware of the optional extras and what advantages they could bring, but never pushed us. Would highly recommend Complete Home Surveys.

December 4, 2024
Unprompted review
Rated 5 out of 5 stars

Fast and thorough

The survey was completed quickly and I found the report clear and informative. Emma was quick to respond, friendly, and always helpful. Thanks again to Emma and the team!

November 4, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant

It was really easy to arrange a survey and was great service especially from Emma who was quick at responding and kept me upto date with everything. I would recommend to anybody looking for a survey with complete home surveys and would use again if ever required.

Georgia

December 11, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic Experience, Excellent Local Surveyors

We have had a fantastic experience with Complete Home Surveys. Emma is extremely patient and understanding, she is a credit to the company. Sean (our surveyor) wrote brilliant quality reports in a timely manner and was able to provide some follow up phone calls to discuss parts of the report in detail.
Excellent value for money and would not look elsewhere should we ever need a survey completing in the future. Would highly recommend.

December 20, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Emma and Liam provided fantastic service on the surveys that they did for us.
They are efficient and well-organised and maintained good communication through the process.
I have no hesitation in recommending them and if I need further work I will definitely instruct them again.

November 4, 2024
Unprompted review
Rated 1 out of 5 stars

I'd go somewhere else...

Got a level 2 survey back in April and it was honestly just a waste of money. They missed so many things that are now becoming issues in the house and costing a lot of money.

I'd go somewhere else next time.

April 1, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing service from start…

Absolutely amazing service from start to finish survey was done promptly easy to understand clearly set out and incredibly detailed cannot thank Sean and his incredible team enough highly recommend this company for Home survey

October 14, 2024
Unprompted review
Rated 5 out of 5 stars

Emma and Liam were proficient and…

Emma and Liam were proficient and provided an expedited service throughout. Not only was the survey done quickly and with high level of detail, Liam was brilliant following the survey answering any queries I had. Would certainly use the service again.

November 20, 2024
Unprompted review

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