Complete Home Surveys Ltd Reviews 

237
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Fantastic service! Emma helped initially with booking our RICS-2 survey, she was super helpful and very informative. The survey was carried out within a few days of the inital booking and the r... See more

Rated 5 out of 5 stars

Couldn’t fault the service we received for our survey on our home, Sandra was lovely & very professional & thorough. We were really happy with the quick turnaround for the report too. We decided to go... See more

Rated 5 out of 5 stars

We've had both experiences of being a seller and a buyer with Complete Home Surveys, and their level of customer service, care and quality of work is outstanding. When we sold our house our buyers use... See more

Rated 5 out of 5 stars

I recently contacted the team to enquire about a survey and spoke with Emma, who was friendly, professional, and extremely helpful throughout. As first-time buyers, we had several questions, all... See more

Company details

  1. Chartered Surveyor
  2. Real Estate Surveyor

Written by the company

We are a local independent firm of Chartered Surveyors and Registered Valuers based in Liverpool. We focus on providing our clients with reliable, honest and professional advice in relation to residential property. Whether you are a first time buyer or an established landlord, our expert team are here to help you on your journey to purchasing your next property. We specialise in Level 2 Homebuyer Surveys and Level 3 Building Surveys, as well as Help to Buy, Probate and Matrimonial valuations. We are Regulated by the Royal Institution of Chartered Surveyors (RICS) which means we work to the highest level of professional and ethical standards.


Contact info

4.9

Excellent

TrustScore 5 out of 5

237 reviews

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4.9

All reviews

(237)

28 reviews in the last 12 months

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Rated 5 out of 5 stars

Very helpful service from start to…

Very helpful service from start to finish. Excellent value for money and great communication throughout. I’d happily recommend Complete Home Surveys. I’ve used them twice and found this company really good!

December 5, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, thorough survey and and great communication throughout. Emma was super helpful and ensured the process ran smoothly and Liam Atkinson had quick turn around times with the report which had great attention to detail. I would highly recommend. Thanks, Katie.

November 3, 2025
Unprompted review
Rated 5 out of 5 stars

Efficient, professional and timely

Really good experience in commissioning, undertaking and receiving completed property survey. Excellent comms throughout and extensive, timely and detailed report with very helpful 'flags' and advice where issues were identified. Would thoroughly recommend.

October 13, 2025
Unprompted review
Rated 5 out of 5 stars

We chose complete home surveys for a…

We chose complete home surveys for a level 2 home buyers survey on our first property. They were completely transparent and very prompt with completing the report. We’d definitely recommend using them.

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

An excellent service from the initial…

An excellent service from the initial telephone call to booking and paying for the survey. Emma was most helpful and courteous and Liam Atkinson the surveyor attended the following week with the survey completed and sent to us within a few days. I telephoned Liam to discuss the findings and he was most informative and helpful. Would highly recommend. Many thanks Jane

September 8, 2025
Unprompted review
Rated 5 out of 5 stars

Emma responded to emails really…

Emma responded to emails really efficiently and the report was sent out a couple of days after the survey. Would definitely recommend and use again if needed in the future.

September 16, 2025
Unprompted review
Rated 5 out of 5 stars

5* Service

Very clear, fast, efficient and detailed service. Straight forward from start to finish with excellent communication. Highly recommended.

August 11, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, quick and professional. No delays in reporting allowing progress in completing what at first looked a complicated process. Would fully recommend.

August 6, 2025
Unprompted review
Rated 5 out of 5 stars

Very easy process from start to finish

Very easy process from start to finish. It was straightfoward to get a quotation, everyone responded to my emails very quickly. They spoke directly with the estate agent and I didn't need to arrange anything. The survey arrived on time and was very thorough.

June 27, 2025
Unprompted review
Rated 5 out of 5 stars

Very professional and informative

Very informative when enquiring about home surveys.
Very quick to respond to emails.
Survey was done in great detail and the report was very thorough.
Very professional throughout the process.
Would recommend.

June 25, 2025
Unprompted review
Rated 5 out of 5 stars

Really professional and efficient…

Really professional and efficient survey given. They organised access within a week and the survey report was provided within 3 working days! Really please with the report, very detailed and well set out. I recommend this service for a stress free survey process!

June 11, 2025
Unprompted review
Rated 5 out of 5 stars

Couldn't recommend this company enough!

If you are looking for a competitively priced, thorough survey, I would look no further than this company!

This team is excellent and their customer service is some of the best I have had the pleasure of dealing with.

The survey revealed some surprising findings after which I contacted the company for some clarification. I spoke initially to Emma, who was incredibly polite on the phone and very eager to help put my mind at rest. She put me in contact with the surveyor (Sean) who was very upfront and honest about the situation and ultimately offered some great advice. Thanks to both of you :)

I wouldn't hesitate to use this company again in the future!

10/10 service!

June 12, 2025
Unprompted review
Rated 5 out of 5 stars

First time buyer

This is my first time buying a property and the service and time taken to explain the survey options and procedure were really helpful. It was a quick turn around and the report provided was thorough and easy to understand!

May 16, 2025
Unprompted review
Rated 5 out of 5 stars

Thorough report

Liam completed a survey on the property we were looking to purchased. We were very pleased with the report provided, it was very thorough compare to other companies we have used. We spoke to Liam several times who was very helpful & spent time explaining the report & its impact on our purchase. We would definitely use Complete Home Surveys again for future purchases.

April 1, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Arranging the survey was quick and easy, Emma explained everything very clearly and quote provided. Survey was conducted as stated level 2 and report delivered within 3 days. Would definitely recommend.

April 8, 2025
Unprompted review
Rated 5 out of 5 stars

It was so simple to arrange a survey

It was so simple to arrange a survey. Emma was great and everything was organised quickly and without fuss.
The survey was excellent and everything I could have expected. I would have no problem in recommending the company.

April 9, 2025
Unprompted review

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