ConfidenceClub Reviews 

172
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, comfort, and discretion, often highlighting their effectiveness and leak-proof nature. Many people appreciate the absorbency and how well the products fit, making them feel secure. The ordering process is frequently described as easy and straightforward, with many appreciating quick and reliable delivery. Reviewers also value the discreet packaging and the option for flexible delivery schedules, adding to convenience. However, some customers also noted issues with delivery, reporting that orders sometimes failed to arrive or were incorrectly marked as delivered.

What people talk about most

Product

Reviewers mention positive feedback about the product, with many finding them comfortable, a perfect fit, and... See more

Quality

Reviewers highlight positive aspects of quality, frequently praising the products as some of the best they... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the quick and prompt delivery... See more

Order

Clients share positive opinions on order, with many finding the ordering process straightforward and simple... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to navigate web site, ease of ordering chosen product. Speedy delivery in discret packaging, much appreciated. Product seems very good so far, only been using a few days. Impressed so far.

Company replied

Rated 5 out of 5 stars

Items arrived fairly quickly in discreet packaging. Very good offer of 5 for 2. Selection of sizes. Nice colours. Discreet in wearing. Comfortable. Just need a quick rinse to wash. I use with a p... See more

Company replied

Rated 5 out of 5 stars

Very quick on delivery and delivered in a discreet package. I use both the white pants and the black (Dailee) ones - both are comfortable but the Dailees are very slightly less bulky. They fit well... See more

Company replied

Rated 5 out of 5 stars

I have been incontinent with neurological problems for over 20 years. I have tried every NHS and commercial continence pads and, more recently, pants; including ones that cost twice the price. Believe... See more

Company replied


Company details

  1. Pharmaceutical Products Wholesaler

Written by the company

Quality incontinence products discreetly delivered directly to you at the right time and the right price. Pads, pants, nappies and protectors for all levels of need, with better odour control, hypoallergenic skin health, comfort and convenience.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

172 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

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4.6

All reviews

(172)

51 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent fit and value for money

Buy these for my daughter aged 25 who has disabilities. The nundies youth pants 8-15 year fit her brilliant, quality is really good much better than other previous pull up makes we've used. We have never had any leakages with the nundies. Excellent value for money, I buy them in boxes of 72 pairs which generally last well over a month but I like to have another box handy when I have about 3 individual packs left of the previous box. Highly recommend

April 14, 2025
Unprompted review
ConfidenceClub logo

Reply from ConfidenceClub

We're so happy that these work for your daughter. It's comments like these that remind us why we do what we do — helping people live more comfortably and confidently. Thank you so much for taking the time to share this, it means the world to us!

Rated 5 out of 5 stars

Flexible Subscription is Great,

I buy these for my elderly father. The subscription facility is great. Really efficient and easy to change quantities and frequency of delivery which is very helpful. My father does not use a set amount of incontinence pants every day and will get through more some weeks than others but Confidence Club just take this in their stride. I would definitely recommend them to others who find themselves in the same unfortunate position of caring for an elderly relative.

March 25, 2025
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Reply from ConfidenceClub

Thanks so much for the kind words 💛 We're really glad to hear our flexible subscription is working well for you and your dad — it’s exactly why we set it up that way.

We know needs can change week to week, and it shouldn’t be a hassle to keep up. You're doing an amazing job caring for him, and we're here to make that load just a little lighter. Thanks again for recommending us — it means the world.

Rated 5 out of 5 stars

Comfortable

Comfortable, truly absorbent and non-irritant. So no panicking, as am fully confident, using both pads or pants.

March 25, 2025
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Reply from ConfidenceClub

Thank you! We're super glad these worked for you 😊

Rated 5 out of 5 stars

EffIcient

I have a subscription which is fulfilled efficiently every three months, on time, without fail which is all anyone can ask for!

February 22, 2025
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Reply from ConfidenceClub

That's music to our ears! We're all about making life easier, and that includes getting your Invizi to you right on time, every time.

Rated 5 out of 5 stars

Very good quality at competitive price

The nappies are of very good quality and the delivery service is outstanding. The price is also competitive. It definitely deserves 5 stars!!

February 22, 2025
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Reply from ConfidenceClub

Five stars? You're making us blush! Glad you're loving the comfy nappies and speedy delivery. That's the Invizi promise – top quality, quick as a wink, and prices that don't sting.

Rated 5 out of 5 stars

Impressed!

It is my first time of using, but I have been impressed with the very competitive price, the excellent service and prompt delivery. I will certainly be using again.

February 22, 2025
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Reply from ConfidenceClub

First impressions count! Glad we hit the mark with prices, service, and delivery. That's the kind of experience we're all about.

Rated 5 out of 5 stars

Products that work, at an affordable price

Products that work, at a price that I can afford. Being incontinent is an expensive business, but Confidence club makes it easier to cope with. Would recommend their pull up pants for daytime wear. I now feel safe and comfortable wearing them.
From ordering to delivery is quick and easy, and they are there to help if there is a query.

February 9, 2025
Unprompted review
ConfidenceClub logo

Reply from ConfidenceClub

Hi there, This is amazing to hear! It's so important to find products that work and are affordable. We're thrilled that ConfidenceClub has been such a positive experience for you. We hope that we continue to make you happy with our products and service.

Rated 5 out of 5 stars

I find the maxi pads ideal for me

I find the maxi pads ideal for me. I use 2 or 3 pads over 24 hours and I always feel dry and comfortable.

January 30, 2025
Unprompted review
ConfidenceClub logo

Reply from ConfidenceClub

That's great to hear! We're so happy the maxi pads are working out so well for you, keeping you comfy and dry all day and night. Thanks for letting us know!

Rated 5 out of 5 stars

Pull ups

I have been using the dailies for sometime now and find them very good and get good service from the company thanks

November 24, 2024
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Reply from ConfidenceClub

We're glad to hear you're enjoying the Dailee range. We appreciate you taking the time to share your positive experience and strive to provide excellent service to all our customers.

Rated 5 out of 5 stars

Great company

Great company, great poducts do what they say they do and if you have a problem very helpfull

November 14, 2024
Unprompted review
ConfidenceClub logo

Reply from ConfidenceClub

Thanks for the kinds words! We're always so happy to hear great reviews like this and being able to help you makes our day!

Rated 5 out of 5 stars

Consistent Quality and Deliveries.

I was so sick and tired of my local supermarket running out of pads for days at a time, so it was a relief when discovered and joined 'the Club'. They were so understanding. Good quality pads and reliable deliveries.

October 25, 2024
ConfidenceClub logo

Reply from ConfidenceClub

Hi there, We're so thrilled to have you part of our "Club! :)
Thank you for your wonderful feedback.

Rated 1 out of 5 stars

Extremely slow delivery

Extremely slow delivery, a week on express delivery, unacceptable. Unusual for confidence club Par for the course for Evril. Not sure I will rely on Confidence Club for future urgent deliveries unless they change couriers. Customer care did all they could to help but were limited by the performance of Evri.

October 25, 2024
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Reply from ConfidenceClub

Hi there, thank you for the feedback and we're very sorry that the delivery process was slow and didn't meet the expectations for express.

We are passing on all of this feedback to our courier partner and looking at ways to avoid this in the future.

Thanks,
The ConfidenceClub team

Rated 5 out of 5 stars

Great for older children

Fast delivery. Excellent products. We needed to find new pull ups for our 6yr old son. These are brilliant.

October 25, 2024
ConfidenceClub logo

Reply from ConfidenceClub

Thanks for the great review. We're glad to hear that these have worked well for your little one!

Rated 5 out of 5 stars

Best by far!

We have tried many pull ups/incontinence nappies and have found they all leak or feel very plasticky. However these are the best by far as they don’t leak and have the seal of approval for comfort from both children!

September 24, 2024
ConfidenceClub logo

Reply from ConfidenceClub

Thank you so much for the kind review! We're happy to hear that they got the approval from both kids :)

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