ConfidentLiving.se Reviews 4,080

TrustScore 3.5 out of 5

3.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

Delivery is efficient Produkt wise looks good abit noisy Found a competitor price is cheaper and voltage is higher

Company replied

Rated 2 out of 5 stars

Customer service is very bad. It literally has taken weeks or a month inbetween receiving answers. They have to discuss the problem with a manufacturer, who then just sends them the same advice... See more

Rated 5 out of 5 stars

I had a little problem with some items arrived broken.The customer service helped me immediately sending me again this portion of my order the day after. I bought several times with them and I've neve... See more

Company replied

Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Garden Center
  4. Interior Designer
  5. Lighting Store
  6. Living Room Furniture Store

Written by the company

Confident Living är en av Sveriges ledande återförsäljare av möbler och heminredning på nätet.


Contact info

3.6

Average

TrustScore 3.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast delivery

July 29, 2021
ConfidentLiving.se logo

Reply from ConfidentLiving.se

Hi!
Thank you for the review - it means a lot to us that you as our customer are satisfied.

Have a nice day,
Customer Support

Rated 5 out of 5 stars
ConfidentLiving.se logo

Reply from ConfidentLiving.se

Hej hej!

Tusen tack för ditt fina omdöme.

Härligt att du känner dig nöjd med din köpupplevelse.

Du är hjärtligt välkommen tillbaka till butiken igen. Vi har öppet dygnet runt ;-)

Ha det fint!
Customer Support

Rated 5 out of 5 stars
ConfidentLiving.se logo

Reply from ConfidentLiving.se

Hej!

Tack för ditt omdöme.

Det gläder oss att du är nöjd. Otroligt roligt att höra.

Vi hoppas få se dig snart igen.

Ha det fint tills dess!

Customer

Rated 5 out of 5 stars

Perfect price and quick delivery 📦…

Perfect price and quick delivery 📦 very satisfied !

July 9, 2021
ConfidentLiving.se logo

Reply from ConfidentLiving.se

Hi!

Thanks for your review.

We are glad to hear that you are happy with your order.

You are warmly welcome back.

Have a nice day!

Sincerely,
Julia

Rated 5 out of 5 stars

Great choices and very good prices

Great choices and very good prices. Order process was simple and delivery was super fast. Well packed and absolutly top quality without any scratches or damages.

July 3, 2021
ConfidentLiving.se logo

Reply from ConfidentLiving.se

Hi!

Thanks for your review.

Great to hear that everything went smoothly and that you feel satisfied with your purchase.

Hope we meet again :-)

Hanna

Rated 5 out of 5 stars

Superfina stolar

Superfina stolar! Bra kommunikation.

June 1, 2021
ConfidentLiving.se logo

Reply from ConfidentLiving.se

Hej!

Tack för ditt omdöme.

Det gläder oss att du är nöjd. Otroligt roligt att höra.

Vi hoppas få se dig snart igen.

Ha det fint tills dess!

Hanna

Rated 5 out of 5 stars

Supersnabb leverans

Supersnabb leverans, god kommunikation samt bra priser.

April 22, 2021
ConfidentLiving.se logo

Reply from ConfidentLiving.se

Hej Marcus!

Stort tack för ditt omdöme.

Vad roligt att du är så nöjd :-)


Allt gott!


Hanna

Rated 2 out of 5 stars

I paid an extra to have the package…

I paid an extra to have the package delivery on the same day but it didn't make any difference because I received the package only on the next day.

March 15, 2021
ConfidentLiving.se logo

Reply from ConfidentLiving.se


Hey!

Thanks for your review.

The "express handling" you have chosen at checkout gives you priority at our warehouse in handling your order. Our delivery time is an estimated delivery time.

Due to the sharp increase in e-commerce during the pandemic, the transport companies that deliver to homes have high pressure on certain days and deliveries may be delayed for that reason. Which, of course, we regret.

We hope that you can still enjoy your product.

Enjoy the day!

Hanna

Rated 5 out of 5 stars

Superb,

Excellent choice of items, incredibly fast delivery!

March 1, 2021
ConfidentLiving.se logo

Reply from ConfidentLiving.se


Hi!
We are so glad to hear that you are satisfied - we appreciate your feedback!

Have a nice day,
Ewa

Rated 1 out of 5 stars

Terrible customer service!

Avoid!! The customer service is terrible! My items arrived damaged as it was delivered in the product box and now customer service has stopped replying to my emails. I just wanted to return the items and get my money back. Instead, I'm stuck with items I can't use and lost my money. I'm in touch with the consumer agency now to see what can be done to get my money back. What a hassle!

February 21, 2021
ConfidentLiving.se logo

Reply from ConfidentLiving.se

Hi there!

Thank you for the review.

We regret that your order was damaged during transport.

At the moment, we have slightly longer response times than usual with customer service. We assure you that all matters are handled in the order they arrive to us, no one is forgotten.

I see that you have received a response and help from our customer service with a return slip twice. You need to book collection of the goods on the telephone number we provided in our answer. Once we have received your return, a refund will be made.

Please contact us if you have any more questions or if there is anything else I can help you with.

Have a nice day!

Rated 5 out of 5 stars

Jättenöjd

Jättenöjd med Confident living

January 11, 2021
ConfidentLiving.se logo

Reply from ConfidentLiving.se


Hej Carl,

Tack så mycket för ditt omdöme! Det gör oss glada att höra att du är nöjd. Varmt välkommen tillbaka att handla hos oss igen.

Ha en bra dag!

Leo

Rated 5 out of 5 stars

Happy customer

Bra service. Bra pris. Bra qualitet.

January 8, 2021
ConfidentLiving.se logo

Reply from ConfidentLiving.se


Hej Gianni,

Tack så mycket för ditt omdöme! Det gör oss glada att höra att du är nöjd. Varmt välkommen tillbaka att handla hos oss igen.

Ha en bra dag!

Ewa

Rated 5 out of 5 stars

Good product

Good product, light weight and fast delivery.

December 31, 2020
ConfidentLiving.se logo

Reply from ConfidentLiving.se


Hej Gomathy,

Tack så mycket för ditt omdöme! Det gör oss glada att höra att du är nöjd. Varmt välkommen tillbaka att handla hos oss igen.

Ha en bra dag!

Ewa

Rated 5 out of 5 stars

Supersnabb leverans!

December 27, 2020
ConfidentLiving.se logo

Reply from ConfidentLiving.se


Hej Sandra!

Stort tack för ditt omdöme. Det gör oss hemskt glada att höra att du är nöjd med din upplevelse. Du är varmt välkommen tillbaka att handla hos oss igen :)

Ha en bra dag!
Ewa

Rated 5 out of 5 stars

All good!

All good! No issues

December 21, 2020
ConfidentLiving.se logo

Reply from ConfidentLiving.se


Hejsan Jennifer,

Tack så hemskt mycket för ditt omdöme! Det värmer verkligen att höra detta. Vi hoppas få se dig i vår butik snart igen :)

Ha det bra!

Ewa

Rated 5 out of 5 stars

We were happy with the purchase

We were happy with the purchase. Nuff said.

November 28, 2020
ConfidentLiving.se logo

Reply from ConfidentLiving.se

Hi Alex!

Thank you for the review.

Glad to hear that you are happy with us!

Enjoy the day!

/Hanna

Rated 5 out of 5 stars

Fast and nice

Fast delivery!
Order a ceiling lamp, look exactly as in the picture, also comes with clear installation instruction.

September 14, 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look