ConfidentLiving.se Reviews 4,080

TrustScore 3.5 out of 5

3.6

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Rated 3 out of 5 stars

Delivery is efficient Produkt wise looks good abit noisy Found a competitor price is cheaper and voltage is higher

Company replied

Rated 2 out of 5 stars

Customer service is very bad. It literally has taken weeks or a month inbetween receiving answers. They have to discuss the problem with a manufacturer, who then just sends them the same advice... See more

Rated 5 out of 5 stars

I had a little problem with some items arrived broken.The customer service helped me immediately sending me again this portion of my order the day after. I bought several times with them and I've neve... See more

Company replied

Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Garden Center
  4. Interior Designer
  5. Lighting Store
  6. Living Room Furniture Store

Written by the company

Confident Living är en av Sveriges ledande återförsäljare av möbler och heminredning på nätet.


Contact info

3.6

Average

TrustScore 3.5 out of 5

4K reviews

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Rated 3 out of 5 stars

Product is good

Product is good. Took long to process and receive item. It said the order would be dispatched in about 3 weeks. I didnt receive any communications in between until the item was dispatched. Unusual.

June 15, 2020
Unprompted review
Rated 1 out of 5 stars

Don’t do it!

What a joke!!! Ordered headboard and cover and paid for at door delivery since article was too big for my car and they only send cover and believe the order is complete! Have written to them numerous times- been over 48 hours- no response - no nothing. Seems like they’re ok to take your money but not ok to act when they’ve messed up. Don’t order from here!

May 7, 2020
Unprompted review
ConfidentLiving.se logo

Reply from ConfidentLiving.se

Hello,

Thank you for the review.

We are sorry that the headboard hasn't been delivered to you.
Our customer service is working on the case and will get back to you as soon as possible.

Best regards
Leo

Rated 1 out of 5 stars

Expensive coffee table, breaks and is unusable

Bought an expensive coffee table in October, and one legs has completely broken off. Only reaction I get from Customer Service is that they have contacted the supplier. I bought from Confident Living, so I don't care what the supplier says... they have basically deferred the issue to the supplier and taken no responsibility themselves for their products. Very poor service.

January 16, 2020
Unprompted review
ConfidentLiving.se logo

Reply from ConfidentLiving.se

Hi,

Thank you for your review.

We're sorry that one of the legs broke off.
As we don't have the the legs in stock we need to get it from our supplier.
Our customer service is in contact with the supplier to arrange this.
We'll do our best to solve this as soon as possible.

Best regards
Leo

Rated 1 out of 5 stars

Scam company

They make you pay directly then they dont send the product and doesnt answer on the phone or email. Its just a big scam

December 19, 2019
Unprompted review
ConfidentLiving.se logo

Reply from ConfidentLiving.se

Hi,

Thank you for your review.

We're sorry that you haven't received an answer regarding you order yet.
We'll contact you soon to investigate this.

Best regards
Leo

Rated 5 out of 5 stars

Fast and reliable order

My order was processed very fast and was receive within a couple of days, no hassle. The mirror was as described on the website. Easy shopping.

August 7, 2019
Unprompted review
Rated 3 out of 5 stars

I ordered a lamp that was supposed to…

I ordered a lamp that was supposed to arrive in April. They never communicated that it was out of stock until I contacted them in mid-May. Same lamp was available everywhere else so I cancelled my order.

May 18, 2018
Unprompted review

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