CONNY Reviews 1,237

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The Conny team kept me updated every step of the way and really fought to protect my rights. The best part is the payment: they take their fee directly from the money recovered from the landlord, so... See more

Company replied

Rated 5 out of 5 stars

Didn't think i was eligible for their services due to being the first tenant in a newly fully renovated apartment, but they reduced my rent by over 800 EUR in less than 5 months. I also appreciate tha... See more

Company replied

Rated 2 out of 5 stars

Even though Conny reduced our rent significantly, they lacked a lot of transparency throughout the process. In our first meeting with them, upon asking them the costs of the service, they said... See more

Rated 5 out of 5 stars

Process took 20 months from application to payout, but achieved 70 EUR in monthly rent reduction, and nearly 2.000 EUR in cumulative backpaid rent. After CONNY's share, I received nearly 1.500 EUR i... See more

Company replied

Company details

  1. Legal Services

Written by the company

CONNY ist Deutschlands führende Online-Plattform zur Rechtsdurchsetzung. Wir wollen allen Menschen zu ihrem Recht verhelfen, unabhängig vom Geldbeutel, Wissen oder Zeitaufwand. Jeder noch so kleine Wertanspruch soll seinen Weg ins Rechtssystem finden können. Deshalb machen wir die Durchsetzung von Verbraucherrechten so einfach und schnell wie das Bestellen einer Pizza. Bei CONNY arbeiten modernste Algorithmen, Fallbearbeiter und Juristen an der Durchsetzung Ihres Rechts. Das bedeutet für Sie: entspannt zurücklehnen. Nach Beauftragung leiten wir umgehend alle notwendigen juristischen Schritte ein, kontaktieren Ihren Vermieter und setzen Ihren Anspruch durch. Sie bleiben per E-Mail oder im persönlichen Kundenbereich über alle Fortschritte in Ihrem Fall informiert.


Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 56% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I was reluctant about using their…

I was reluctant about using their service but they helped us really reduce our rent. The only thing that you need to do is take pictures. Easy for such a great outcome. I recommend

June 19, 2025
Unprompted review
CONNY logo

Reply from CONNY

Dear customer,

thanks for sharing your experience. Happy we could help!

All the best,

your conny team

Rated 4 out of 5 stars

My fear wasn't worth it.

My fear wasn't worth it.

I was really afraid to go with conny.de at first, I didn't want to lose the flat or anything similar. it ended up reducing my rent by 400 euros a month. Also thanks to Heimstaden for understanding and cooperation, I don't know how other companies/individuals would deal with this.

September 15, 2025
Rated 4 out of 5 stars

Fast, Reliable, and Supportive Legal Help for Tenants

The Conny team responds quickly to cases and questions, which is impressive compared to private legal consultants. They are also very customer-friendly, ensuring that conflicts or disagreements are handled smoothly.

Their rent reduction service is effective, they manage to lower rents when the necessary conditions are met. Of course, there is always room for improvement, but overall the service is reliable.

I highly recommend Conny, especially for immigrants or non-native German speakers who are new to Germany. This is particularly valuable in cities like Berlin and Munich, where many rental contracts exceed the legally permitted amounts.

July 31, 2025
Rated 5 out of 5 stars

My Experience with Conny.de

I had a long-running issue with my landlord regarding overpaid rent. In total, I had paid 23 months of overpayment and was struggling to get my refund back. I decided to use Conny.de to help with my case.

The process was not fast — it took almost 10 months until everything was fully resolved — but throughout this period, Conny kept me informed and handled all the communication and legal work professionally.

In the end, I received exactly what I expected: €800 from my deposit plus 15 months of overpayment refunded. Without their support, I doubt I would have managed to achieve this outcome on my own.

I am very satisfied with the result and thankful for their persistence. Definitely a service worth recommending if you are in a similar situation with rental disputes in Germany.

September 15, 2025
Unprompted review
Rated 2 out of 5 stars

Lack of transparency

Even though Conny reduced our rent significantly, they lacked a lot of transparency throughout the process.

In our first meeting with them, upon asking them the costs of the service, they said they took "a small amount" of the Rüge as payment. Later, we found through other sources that this small amount was actually the whole Rüge.

After re-nogotiating, we were able to keep 40% of it. Also, we found out that they charged our landlord extra for administrative costs.

So, in short: the service works, but is disappointingly untransparent .

September 1, 2025
Rated 5 out of 5 stars

Smooth and fast

It was very smooth for us. A spoke person explain all the terms and conditions. And within 2 months our rent was significantly reduced. My case was handled very professionally and everything was communicated in the timely manner.

August 27, 2025
Rated 4 out of 5 stars

They saved me 450 EUR per month.

Very simple and straightforward process. Couple of email exchanges, one call, and 2 months of waiting.

Afterwards I received an email from them and my landlord (a company starts with H) that my rent was reduced from 1430 EUR to 980 EUR.

Insane service, nothing out of my pocket, and now I have an additional 450 I can use for other things.

Only thing that could be improved is keeping me updated on progress, the company tends to go silent after you submit the info they need; I guess so they can focus on the case.

August 21, 2025
CONNY logo

Reply from CONNY

Dear Customer, thanks a lot for your feedback - happy we could help lower your rent.

Rated 4 out of 5 stars

Good experience

Long process, but they were engaged and tried their best to reduce my rent. It is also nice that you do not need to be part of all of this struggle and they take care of everything. They did reduce my rent at the end, so the purpose of everything made sense and had a good result. Not always easy to deal with real states in Berlin though, so I appreciate it.

August 21, 2025
Rated 5 out of 5 stars

Thank you conny for helping us in reduction to our rent.

Our experience with conny was really good. They made everything clear to us in the first go. Although our process took a bit longer like kore than 8 months but waiting was worth it.

August 21, 2025
CONNY logo

Reply from CONNY

Dear Customer,

thanks for sharing your experience. Glad we could help!

All the best,

Peter from Conny

Rated 5 out of 5 stars

It works like wonder

I was able to reduce my rent because of Conny and my overall experience remained positive with them. They offered clear communication, prepared my case very well, and won the case in court. My landlord lowered the rent and also reimbursed the previously overcharged rent. My advice for everyone is to have patience because sometimes it take a while but eventually the outcome is worth it.

April 24, 2025
Unprompted review
CONNY logo

Reply from CONNY

Thank you so much for sharing your experience!

Best, your Conny Team

Rated 5 out of 5 stars

Conny.de is a reliable company that…

Conny.de is a reliable company that helped me reduce my rent through a lawsuit against my landlord. It wasn't an instant process, but the support and professionalism were excellent. I recommend patience, the results will come! Tnks again conny!!!

July 31, 2025
Unprompted review
CONNY logo

Reply from CONNY

Thank you very much for your kind words! We are happy we could lower your rent,

all the best, your conny team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look