The Conny team kept me updated every step of the way and really fought to protect my rights. The best part is the payment: they take their fee directly from the money recovered from the landlord, so... See more
Company replied
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The Conny team kept me updated every step of the way and really fought to protect my rights. The best part is the payment: they take their fee directly from the money recovered from the landlord, so... See more
Company replied
Didn't think i was eligible for their services due to being the first tenant in a newly fully renovated apartment, but they reduced my rent by over 800 EUR in less than 5 months. I also appreciate tha... See more
Company replied
Even though Conny reduced our rent significantly, they lacked a lot of transparency throughout the process. In our first meeting with them, upon asking them the costs of the service, they said... See more
Process took 20 months from application to payout, but achieved 70 EUR in monthly rent reduction, and nearly 2.000 EUR in cumulative backpaid rent. After CONNY's share, I received nearly 1.500 EUR i... See more
Company replied
CONNY ist Deutschlands führende Online-Plattform zur Rechtsdurchsetzung. Wir wollen allen Menschen zu ihrem Recht verhelfen, unabhängig vom Geldbeutel, Wissen oder Zeitaufwand. Jeder noch so kleine Wertanspruch soll seinen Weg ins Rechtssystem finden können. Deshalb machen wir die Durchsetzung von Verbraucherrechten so einfach und schnell wie das Bestellen einer Pizza. Bei CONNY arbeiten modernste Algorithmen, Fallbearbeiter und Juristen an der Durchsetzung Ihres Rechts. Das bedeutet für Sie: entspannt zurücklehnen. Nach Beauftragung leiten wir umgehend alle notwendigen juristischen Schritte ein, kontaktieren Ihren Vermieter und setzen Ihren Anspruch durch. Sie bleiben per E-Mail oder im persönlichen Kundenbereich über alle Fortschritte in Ihrem Fall informiert.
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I was reluctant about using their service but they helped us really reduce our rent. The only thing that you need to do is take pictures. Easy for such a great outcome. I recommend

Reply from CONNY
My fear wasn't worth it.
I was really afraid to go with conny.de at first, I didn't want to lose the flat or anything similar. it ended up reducing my rent by 400 euros a month. Also thanks to Heimstaden for understanding and cooperation, I don't know how other companies/individuals would deal with this.
The Conny team responds quickly to cases and questions, which is impressive compared to private legal consultants. They are also very customer-friendly, ensuring that conflicts or disagreements are handled smoothly.
Their rent reduction service is effective, they manage to lower rents when the necessary conditions are met. Of course, there is always room for improvement, but overall the service is reliable.
I highly recommend Conny, especially for immigrants or non-native German speakers who are new to Germany. This is particularly valuable in cities like Berlin and Munich, where many rental contracts exceed the legally permitted amounts.
I had a long-running issue with my landlord regarding overpaid rent. In total, I had paid 23 months of overpayment and was struggling to get my refund back. I decided to use Conny.de to help with my case.
The process was not fast — it took almost 10 months until everything was fully resolved — but throughout this period, Conny kept me informed and handled all the communication and legal work professionally.
In the end, I received exactly what I expected: €800 from my deposit plus 15 months of overpayment refunded. Without their support, I doubt I would have managed to achieve this outcome on my own.
I am very satisfied with the result and thankful for their persistence. Definitely a service worth recommending if you are in a similar situation with rental disputes in Germany.
Even though Conny reduced our rent significantly, they lacked a lot of transparency throughout the process.
In our first meeting with them, upon asking them the costs of the service, they said they took "a small amount" of the Rüge as payment. Later, we found through other sources that this small amount was actually the whole Rüge.
After re-nogotiating, we were able to keep 40% of it. Also, we found out that they charged our landlord extra for administrative costs.
So, in short: the service works, but is disappointingly untransparent .
It was very smooth for us. A spoke person explain all the terms and conditions. And within 2 months our rent was significantly reduced. My case was handled very professionally and everything was communicated in the timely manner.
They did a great job dealing with my landlord, my rent was reduced by more than 50% and I got a nice refund.
Highly recommend their services!
Very simple and straightforward process. Couple of email exchanges, one call, and 2 months of waiting.
Afterwards I received an email from them and my landlord (a company starts with H) that my rent was reduced from 1430 EUR to 980 EUR.
Insane service, nothing out of my pocket, and now I have an additional 450 I can use for other things.
Only thing that could be improved is keeping me updated on progress, the company tends to go silent after you submit the info they need; I guess so they can focus on the case.

Reply from CONNY
Long process, but they were engaged and tried their best to reduce my rent. It is also nice that you do not need to be part of all of this struggle and they take care of everything. They did reduce my rent at the end, so the purpose of everything made sense and had a good result. Not always easy to deal with real states in Berlin though, so I appreciate it.
Our experience with conny was really good. They made everything clear to us in the first go. Although our process took a bit longer like kore than 8 months but waiting was worth it.

Reply from CONNY
They were helpful and managed to get a good reduction on our rent

Reply from CONNY
I was able to reduce my rent because of Conny and my overall experience remained positive with them. They offered clear communication, prepared my case very well, and won the case in court. My landlord lowered the rent and also reimbursed the previously overcharged rent. My advice for everyone is to have patience because sometimes it take a while but eventually the outcome is worth it.

Reply from CONNY
Conny.de is a reliable company that helped me reduce my rent through a lawsuit against my landlord. It wasn't an instant process, but the support and professionalism were excellent. I recommend patience, the results will come! Tnks again conny!!!

Reply from CONNY
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